Brother International IntelliFax-1270 Users Manual - English - Page 87
If You Are Having Difficulty with Your Fax Machine, Printing or Receiving Faxes
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77 M A I N T E N A N C E A N D T R O U B L E S H O O T I N G SCANNER ERROR Try cleaning the white roller and the glass strip under the roller. During cleaning, we recommend you unplug the power cord. If you still get a scanner error, contact Brother Customer Service at USA: 1-800-284-4329 (voice) From within Canada: 1-800-853-6660 (voice) From within Montreal: 1-514-685-6464 (voice) We recommend that you clean the scanner routinely. If You Are Having Difficulty with Your Fax Machine If you think there is a problem with your fax machine, make a copy first. If the copy looks good, the problem is probably not your fax machine. Check the difficulties below and follow the troubleshooting tips. Printing or Receiving Faxes Condensed Print and Horizontal Streaks; Top and Bottom of Sentences Cut Off If your copy looks good, you probably had a bad connection, with static or interference on the phone line. If the copy looks bad, clean the scanner area. If there is still a problem, call Brother Customer Service at 1-800-284-4329 (USA) or 1-800-853-6660 (from within Canada) or 1-514-685-6464 (from within Montreal).