Canon PIXMA i860 Quick Start Guide - Page 69

Print Quality is Poor or Contains Errors

Page 69 highlights

Troubleshooting Print Quality is Poor or Contains Errors Problem Ink does not eject properly/Printing is Blurred/ Colors are Wrong / White Streaks appear Possible Cause Ink tank is not seated properly/Ink tank is empty Try This Check that the ink tanks are firmly seated in the print head and reseat them if necessary. Check to see if all the orange tape has been peeled off as shown in (1). If there remains a part of the orange tape as shown in (2), remove it thoroughly. Print head is misaligned Print head nozzles clogged Media not loaded with the print-side up If ink tank is empty, replace the ink tank. See "Replacing an Ink Tank" on page 45. Align the print head location. See "Aligning the Print Head" on page 61. Print the nozzle check pattern to check for uneven ink output. See "Printing the Nozzle Check Pattern" on page 51. When a specific color is missing from the nozzle check pattern, clean the print head. If ink supply is uneven: See "Print Head Cleaning" on page 55. Check that your paper is loaded with the correct print side facing up. Note Follow the instructions packaged with your specialty media for loading and handling. Incorrect paper type On the Main tab, confirm that the Media Type selected matches the paper loaded. Print Quality not set properly In the Print dialog box, select Quality & Media from the pop-up menu, and then confirm that the Media Type selected matches the paper loaded. Be sure to set the Print Quality setting to High for Windows or Fine for Macintosh. On the Main tab, click High for the Print Quality setting. 1. Select Manual in the Print Mode pull-down menu in the Print dialog box and then click Details. 2. Click the Quality icon and then drag the Print Quality slide bar to the Fine end. 67

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92

Troubleshooting
67
Print Quality is Poor or Contains Errors
Problem
Possible Cause
Try This
Ink does not eject
properly/Printing is
Blurred/ Colors are
Wrong / White
Streaks appear
Ink tank is not seated
properly/Ink tank is
empty
Check that the ink tanks are firmly seated in the print head and reseat them if
necessary.
Check to see if all the orange tape has been peeled off as shown in (1). If there
remains a part of the orange tape as shown in (2), remove it thoroughly.
If ink tank is empty, replace the ink tank. See
"Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank
Replacing an Ink Tank"
on page
45.
Print head is
misaligned
Align the print head location.
See
"Aligning the Print Head
Aligning the Print Head
Aligning the Print Head
Aligning the Print Head"
on page 61.
Print head nozzles
clogged
Print the nozzle check pattern to check for uneven ink output.
See
"Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern
Printing the Nozzle Check Pattern"
on page 51.
When a specific color is missing from the nozzle check pattern, clean the print
head.
If ink supply is uneven: See
"Print Head Cleaning
Print Head Cleaning
Print Head Cleaning
Print Head Cleaning"
on page 55.
Media not loaded with
the print-side up
Check that your paper is loaded with the correct print side facing up.
Incorrect paper type
On the Main
Main
Main
Main tab, confirm that the Media Type
Media Type
Media Type
Media Type selected matches the paper
loaded.
In the Print
Print
Print
Print dialog box, select Quality & Media
Quality & Media
Quality & Media
Quality & Media from the pop-up menu, and
then confirm that the Media Type
Media Type
Media Type
Media Type selected matches the paper loaded.
Print Quality not set
properly
Be sure to set the Print Quality
Print Quality
Print Quality
Print Quality setting to High
High
High
High for Windows or Fine
Fine
Fine
Fine for
Macintosh.
On the Main
Main
Main
Main tab, click High
High
High
High for the Print
Print
Print
Print Quality
Quality
Quality
Quality setting.
1. Select Manual
Manual
Manual
Manual in the Print Mode
Print Mode
Print Mode
Print Mode pull-down menu in the Print
Print
Print
Print dialog box
and then click Details
Details
Details
Details.
2. Click the Quality
Quality
Quality
Quality icon and then drag the Print Quality
Print Quality
Print Quality
Print Quality slide bar to the Fine
Fine
Fine
Fine
end.
Note
Follow the instructions packaged with your specialty media for
loading and handling.