Canon PIXMA i860 Quick Start Guide - Page 70

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Troubleshooting Problem Printed Paper Curls or Ink Blots Possible Cause Paper being used is too thin Color Intensity setting is too high Try This Use High Resolution Paper or Photo Paper Pro to print images that require a lot of ink (i.e. pictures with intense colors or photographs). Reduce the Intensity setting in the printer driver and try printing again. 1. Open the Printer Properties dialog box. 2. On the Main tab, select Manual for Color Adjustment, and then click Set. 3. Drag the Intensity slide bar to adjust the intensity. Printed Surface is Scratched Paper feed roller is dirty Inappropriate paper type used 1. In the Print dialog box, select Color Option from the pop-up menu. 2. Drag the Intensity slide bar to set the intensity. Clean the paper feed roller. See "Paper Does Not Feed Properly" on page 70. Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 4. Note that smudging may occur at the top and bottom edges of the paper when using Borderless Printing. Ensure that the paper you are using is compatible with Borderless Printing. See "Media Types Suitable for Borderless Printing include Photo Paper Plus Glossy (LTR, 4" x 6" , 5" x 7" ), Photo Paper Pro (LTR, 4" x 6" ), Matte Photo Paper (LTR), and Glossy Photo Paper" on page 39. Thick paper used See "Media Types Suitable for Borderless Printing" on page 42. Select Prevent paper abrasion in the printer driver. 1. Open the Printer Properties dialog box. 2. Click the Maintenance tab and then Custom Settings. 3. Select the Prevent paper abrasion check box and click Send. Click OK when the confirmation message appears. 1. Open the Print dialog box. 2. In the Paper Source pull-down menu, select Prevent paper abrasion. When Prevent paper abrasion is selected in the Print Properties dialog box, the setting is also applied under direct printing. 68

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Troubleshooting
68
Printed Paper Curls
or Ink Blots
Paper being used is
too thin
Use High Resolution Paper or Photo Paper Pro to print images that require a
lot of ink (i.e. pictures with intense colors or photographs).
Color Intensity setting
is too high
Reduce the Intensity setting in the printer driver and try printing again.
1.
Open the Printer
Printer
Printer
Printer Properties
Properties
Properties
Properties dialog box.
2.
On the Main
Main
Main
Main tab, select Manual
Manual
Manual
Manual for Color Adjustment
Color Adjustment
Color Adjustment
Color Adjustment, and then click Set
Set
Set
Set.
3.
Drag the Intensity
Intensity
Intensity
Intensity slide bar to adjust the intensity.
1.
In the Print
Print
Print
Print dialog box, select Color Option
Color Option
Color Option
Color Option from the pop-up menu.
2.
Drag the Intensity
Intensity
Intensity
Intensity slide bar to set the intensity.
Paper feed roller is
dirty
Clean the paper feed roller.
See
"Paper Does Not Feed Properly
Paper Does Not Feed Properly
Paper Does Not Feed Properly
Paper Does Not Feed Properly"
on page 70.
Printed Surface is
Scratched
Inappropriate paper
type used
Check to see if the paper you are printing on is too thick or curled.
See
"Print Media to Avoid
Print Media to Avoid
Print Media to Avoid
Print Media to Avoid"
on page 4.
Note that smudging may occur at the top and bottom edges of the paper when
using Borderless Printing. Ensure that the paper you are using is compatible
with Borderless Printing.
See "Media Types Suitable for Borderless Printing include Photo Paper Plus
Glossy (LTR, 4” x 6” , 5” x 7” ), Photo Paper Pro (LTR, 4” x 6” ), Matte Photo
Paper (LTR), and Glossy Photo Paper"
on page 39.
See "Media Types Suitable for Borderless Printing"
on page 42.
Thick paper used
Select Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion in the printer driver.
1.
Open the Printer Properties
Printer Properties
Printer Properties
Printer Properties dialog box.
2.
Click the Maintenance
Maintenance
Maintenance
Maintenance tab and then Custom Settings
Custom Settings
Custom Settings
Custom Settings.
3.
Select the Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion check box and click Send
Send
Send
Send.
Click OK
OK
OK
OK when the confirmation message appears.
1. Open the Print
Print
Print
Print dialog box.
2. In the Paper Source
Paper Source
Paper Source
Paper Source pull-down menu, select Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion.
When Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion
Prevent paper abrasion is selected in the Print Properties
Print Properties
Print Properties
Print Properties dialog box,
the setting is also applied under direct printing.
Problem
Possible Cause
Try This