Canon PIXMA i860 Quick Start Guide - Page 72

Paper Does Not Feed Properly

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Troubleshooting Paper Does Not Feed Properly Problem Paper Does Not Feed Properly Possible Cause Inappropriate paper type used Try This Check to see if the paper you are printing on is too thick or curled. See "Print Media to Avoid" on page 4. Paper feed roller is dirty Follow the steps described below to clean the paper feed rollers. If envelopes or post cards do not feed properly, even after correcting any paper curl, clean the paper feed roller. 1. Ensure that the printer is on and there is no paper loaded in the printer. 2. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times. The paper roller rotates as it cleans. Repeat this cleaning operation three times. 3. Load a sheet of Letter-sized plain paper in the printer. 4. Hold the RESUME/CANCEL button down and release after the POWER lamp flashes three times, then feed the sheet of paper. Repeat this operation three times. If the printer still does not feed the envelopes or the post cards properly through the printer, even after the cleaning operation, repeat the procedure. Foreign objects inside the sheet feeder slot If a foreign object, such as a pencil, falls into the printer, turn off the printer and unplug the power cord from the power outlet before you try to remove it. If you are unable to remove it easily, contact the Customer Care Center. 70

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Troubleshooting
70
Paper Does Not Feed Properly
Problem
Possible Cause
Try This
Paper Does Not
Feed Properly
Inappropriate
paper type used
Check to see if the paper you are printing on is too thick or curled.
See
"Print Media to Avoid
Print Media to Avoid
Print Media to Avoid
Print Media to Avoid"
on page 4.
Paper feed roller is
dirty
Follow the steps described below to clean the paper feed rollers.
If envelopes or post cards do not feed properly, even after correcting any paper
curl, clean the paper feed roller.
1.
Ensure that the printer is on and there is no paper loaded in the printer.
2.
Hold the RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL button down and release after the POWER
POWER
POWER
POWER lamp
flashes three times.
The paper roller rotates as it cleans.
Repeat this cleaning operation three times.
3.
Load a sheet of Letter-sized plain paper in the printer.
4.
Hold the RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL
RESUME/CANCEL button down and release after the POWER
POWER
POWER
POWER lamp
flashes three times, then feed the sheet of paper.
Repeat this operation three times.
If the printer still does not feed the envelopes or the post cards properly through
the printer, even after the cleaning operation, repeat the procedure.
Foreign objects
inside the sheet
feeder slot
If a foreign object, such as a pencil, falls into the printer, turn off the printer and
unplug the power cord from the power outlet before you try to remove it. If you are
unable to remove it easily, contact the Customer Care Center.