Canon PowerShot S100 Digital ELPH Software Starter Guide DC SD - Page 81

Troubleshooting the Computer Connection

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81 Troubleshooting the Computer Connection Double-Check: 1. Is the cable between the camera and computer correctly attached? Windows Platform (§ p. 9) Macintosh Platform (§ p. 57) 2. Has the camera been set to the mode for communicating with a computer? • PowerShot S100 DIGITAL ELPH/DIGITAL IXUS Slide the mode switch to the position and press the main switch to turn on the power. • PowerShot S10/S20 Turn the mode dial to the position. 3. Is the battery charge sufficient? You are recommended to use the AC adapter when connecting to a computer. If the above conditions are met, check the following items. Windows Platform • Have you tried switching the cable to a different port? If there is more than one port, try switching the cable to another port. • Are the communication settings appropriate? If the settings for the port to which the camera is connected are incorrect, the "Communication Settings" dialog will display. Select [USB] or [RS-232C]. Select the port to which the interface cable is connected. If you are unsure to which serial port you are connected, click the [Auto Detect] button. Normally you should not need to change this setting, but set it to a lower speed if you try everything else and still cannot load images.

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81
Troubleshooting the Computer Connection
Double-Check:
1.
Is the cable between the camera and computer correctly attached?
Windows Platform (
p. 9)
Macintosh Platform (
p. 57)
2. Has the camera been set to the mode for communicating with a computer?
• PowerShot S100 DIGITAL ELPH/DIGITAL IXUS
Slide the mode switch to the
position and press the main switch to turn
on the power.
• PowerShot S10/S20
Turn the mode dial to the
position.
3.
Is the battery charge sufficient?
You are recommended to use the AC adapter when connecting to a computer.
If the above conditions are met, check the following items.
Windows Platform
•
Have you tried switching the cable to a different port?
If there is more than one port, try switching the cable to another port.
•
Are the communication settings appropriate?
If the settings for the port to which the camera is connected are incorrect, the
“Communication Settings” dialog will display.
Select [USB] or [RS-232C].
Select the port to which the
interface cable is connected.
If you are unsure to which serial
port you are connected, click the
[Auto Detect] button.
Normally you should not need to
change this setting, but set it to a
lower speed if you try everything
else and still cannot load images.