Canon VB-M740E Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M
Canon VB-M740E Manual
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- Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 1
Network Camera Operation Guide / / / / The Operation Guide should be read before using the network camera. ENGLISH - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 2
" explains the camera settings and operations. Read this guide carefully before using the camera to ensure correct use. Also, be sure to read the files in the LICENSE folder on the Setup CD-ROM. * The cameras described in this manual may include models not be sold in your country and region. For - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 3
copyright law. Use of Included RM-Lite Software Flaws or other problems with RM-Lite may result in recording failure or destruction or loss of LLC. • All other company or product names used in this manual are trademarks or registered trademarks of their respective holders. Open Source Software - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 4
2. Name of the software module or modules you would like to obtain. You can obtain the source code for a least three years from the day you purchased this product. Please note we may bill you for any costs we incur in providing you the source code. Security Export Control This product is subject to - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 5
the Setup CD-ROM Operation Guide (This Guide) This document explains the initial camera settings, Viewer operations, Admin Tools settings, troubleshooting and other operations. Appendix - Specifications This lists the camera specifications. Camera Management Tool User Manual This explains details on - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 6
in this guide indicate information for safe use of the product, as well as important and supplemental information the user should know. Be sure to read and understand this information when using the product. Symbol Warning Caution Caution Important Note Meaning Failure to follow the instructions - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 7
PARTS INSIDE. REFER SERVICING TO QUALIFIED SERVICE PERSONNEL. The AC adapter (sold separately) can be connected to the camera from a standard AC power outlet. Please refer to the user manual to make sure that the camera is compatible with the adapter. • The socket-outlet should be installed - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 8
used in accordance with the instructions, may cause harmful interference to to the equipment unless otherwise specified in the manual. If such changes or modifications should be made not be used with medical devices or other life-support systems. Depending on the computer and network environment - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 9
: - Intelligent Function - Image Stabilization Function - Network Video Recording Software RM-Lite These do not guarantee high-precision capture and cannot support applications beyond their intended range of use. Canon will assume no liability for any accident or damage resulting from the use of - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 10
Important Grime on the front cover and dome cover, may result in focusing problems, and or reduction of image quality. It is recommended that the cover be cleaned on a regular basis. Clean the Lens Use a commercial lens cleaner to - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 11
Security Export Control ...4 User Manuals...5 Types of User Manuals ...5 How to Use This Operation Guide 5 Symbols Indicating Camera Models Step 6 Use the Viewers...26 Step 7 Use Admin Tools ...26 Troubleshooting ...26 Chapter 2 Camera Setup Install Software ...28 Necessary Software ...28 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 12
Set the Password, Date and Time, Camera Name and Video 38 Registering Camera's IP Address to Trusted Sites 40 Access the Top Page of the Camera to Check Video 41 Access the Top Page from Camera Management Tool 41 Top Page...41 Checking Camera Video...43 Chapter 3 Camera Angle Setting Tool - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 13
Camera Control...75 Day/Night (When Auto Is Set 77 Installation Conditions...77 Camera Position Control ...78 External Input Device 1, 2 78 External Output Device 1, 2 78 Set Initial Video Settings [Camera] > [Initial Setting 79 Initial Setting...79 Reduce Data Size by Lowering Video Quality in - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 14
Set E-mail Notification [Video Record] > [E-mail Notification 102 E-mail Notification ...102 External Device Input Triggered Operation Settings [Event] > [External Device 104 External Device Output 1, 2 104 External Device Input...104 External Device Input 1, 2 105 Abnormal Audio Input Triggered - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 15
Memory Card Operations 130 Memory Card Information 132 Display Camera Device Information and Perform Maintenance [Maintenance] ......... 134 Device Information ...134 Tool ...134 Chapter 5 Admin Viewer/VB Viewer Admin Viewer and VB Viewer 138 Major Differences Between the Admin Viewer and the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 16
184 Confirm Status With the Event Display Panel 184 Record Snapshots/Video With Admin Viewer 186 Capture a Snapshot ...186 Record Video to a Memory Card Manually 186 Use VB Viewer ...188 Launch VB Viewer and Differences with Admin Viewer 188 Admin Tools Admin Tools Overview 192 Overview of Each - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 17
Appendix Memory Card Data ...250 Saved Data and Data Organization of Memory Card 250 Data Downloaded with Recorded Video Utility 250 Modifiers ...252 Troubleshooting...254 List of Log Messages 256 Log Messages on the Camera 256 Error Log ...256 Warning log...261 Notification log ...263 List of - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 18
18 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 19
Chapter Before Use This chapter explains camera functions, software and operating environment. It also describes the flow from preparation and setup through to actual use. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 20
/microSDHC/microSDXC memory card support* SD/SDHC/SDXC memory card support* Max. Number of Registered Presets R11 R10 - - - - - - - - - - - - 257 M641 - M640 - M741 - - 21 * In this guide, "memory card" refers to - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 21
perform memory card and other operations, as well as, camera maintenance. This guide explains how to use this tool to make initial settings for cameras (P. and functions, please refer to the "Camera Management Tool User Manual". The Camera Management Tool can be installed by the installer - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 22
register cameras and configure recording schedules. 1 license RM-Lite Viewer RM-Lite Storage Server Network Flow of video from the camera Flow of recorded video Supported cameras VB-R11VE, VB-R11, VB-R10VE, VB-M641VE, VB-M641V, VB-M640VE, VB-M640V, VB-M741LE, VB-M740E, VB-H43, VB-H630VE, VB - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 23
of RM-Lite, please refer to the "System Administrator Manual". 1 Before Use Additional Software/Licenses (Sold Separately) You be registered. By using multiple Storage Servers, you can construct a surveillance system supporting up to 512 cameras. Note Licenses for upgrading from RM-9 to RM-25 or - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 24
on this product (firmware and included software, user manual, operating environment, etc.), please refer to the Canon - Must be installed on Windows 7 and Windows Server 2008 R2 systems A computer that supports audio is required to use the camera's audio function. *1 Set the Control Panel's - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 25
Camera Video" (P. 43) Camera Management Tool Step 3 Install the Camera Install the camera to suit the operating environment it will be used in. "Installation Guide" Step 4 Set the Camera Angle M641 M640 M741 M740 Use Camera Angle Setting Tool to set the camera angle while checking video on the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 26
of the camera's operational status, as well as browsing and managing video recorded to the camera's memory card. "Admin Tools" (P. 191) Setting Page Admin Viewer Troubleshooting Please refer to the "Appendix" (P. 249), in case of error messages or - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 27
Chapter Camera Setup To prepare the camera for use, install necessary computer software and make initial settings for web browser security and the camera. When initial settings are complete, access the camera and check if video can be viewed. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 28
Install Software Use the setup CD-ROM included with the camera to install necessary software. Necessary Software You will need the following software: • Camera Management Tool (P. 36) • Admin Tools Certificate • .NET Framework 3.5 SP1/.NET Framework 4.5 (unnecessary if already installed on computer) - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 29
Camera Setup 4 Select the installation method. 2 5 Confirm or select the software that will be installed. If you select [Easy Installation], confirm the software that will be installed and click [Next]. If you select [Custom Installation], select the software to be installed and click [Next]. The - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 30
6 Read through the user license agreement and click [Yes] if you accept it. Installation starts. 7 Click [Exit] or [Reboot]. The Camera Management Tool icon and Camera Angle Setting Tool icon (if installed) will appear on the desktop. 30 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 31
Camera Setup Check/Make Security Settings 2 Depending on Windows or Internet Explorer security settings, software or web browsers may be blocked from making camera settings or using the camera. Change or check security settings beforehand. Check Firewall Settings To use the Camera Management Tool - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 32
3 Click [Change settings] > [Allow another app]. 4 Select [Camera Management Tool] and click [Add]. Register the Camera IP Address as a Trusted Site In Internet Explorer 9 or later and Windows Server 2008/Windows Server 2012, Internet Explorer's security level for Internet and intranet sites is set - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 33
Camera Setup 3 Click [Trusted sites] > [Sites]. 2 The [Trusted sites] dialog box appears. 4 Enter the IP address of the camera under [Add this Web site to the zone], then click [Add]. Note • Clear the [Require server verification (https:) for all sites in this zone] check box if it is selected. The - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 34
Important When "about:internet" is registered, the security level in Windows 7 is the same as when using Internet Explorer. After using Admin Viewer/Admin Tools, it is recommended that you remove "about:internet" and the camera name as necessary and restore the original security level. Security - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 35
Camera Setup 2 Click [Sound]. 2 [Audio Service Not Running] dialog box appears. 3 Click [Yes]. The [Sound] dialog box appears. 4 Click the [Playback] tab to confirm that an audio device has been installed. If no audio device is installed, refer to your computer manual. 35 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 36
using Camera Management Tool, please refer to "Camera Management Tool User Manual". • The settings made here will be reflected in the settings on computer to the network and turn on the power. Please refer to "Installation Guide" > "Connecting the Camera" 2 Double-click the [Camera Management Tool] - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 37
box appears. 4 Set each of the [Network] items. (1) (2) (3) (4) (5) (6) (7) (1) [IPv4 Address Setting Method] Select the method for setting the IPv4 address. If [Manual] is selected, directly enter values that suit the environment in which the camera is used. If [Auto (DHCP)] is selected, the value - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 38
(5) [IPv4 Default Gateway Address] Be sure to set this if you select [IPv4 Address Setting Method] > [Manual] and connect to the camera with a different subnet than that of the viewer. (6) [AutoIP] Select this to enable or disable AutoIP. (7) [IPv4 Address (AutoIP)] When [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 39
Date and Time Settings Click [Date and Time] and make settings such as the camera date and time setting method, time zone, and daylight saving time. 2 For details on each item, please refer to "Setting" (P. 69) in "Set the Date/Time". Camera Setup Camera Name Setting Click [Camera] and set - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 40
Video Settings Click [Video] and configure the size and quality settings of the video transmitted from the camera. For setting details, please refer to "Set Video Size and Quality [Basic Settings] > [Video Settings]" (P. 72). Registering Camera's IP Address to Trusted Sites With Internet Explorer - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 41
configured with the Camera Management Tool (P. 37) directly into the web browser. • If the camera top page does not launch, please refer to "Troubleshooting" (P. 254). Top Page From the top page of the camera, you can navigate to the Setting Page to configure various camera settings, launch Admin - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 42
box be cleared. • The Admin Tools and the Admin Viewer cannot be used if an IPv6 address is specified. Only host names are supported for IPv6 connections. Note • Only administrators can connect to a camera using the Setting Page and Admin Tools. • Authorized users with camera control privileges - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 43
• Depending on the security settings in Internet Explorer, the blocked content dialog box may appear when attempting to access the Setting Page, Admin Tools or the Viewers when using the camera with Internet Explorer 9 or later, or on Windows Server 2008/ Windows Server 2012. If this happens, click - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 44
2 Enter a user name and password (P. 42) and click [OK]. The Admin Viewer launches and displays the camera video. 44 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 45
Chapter Camera Angle Setting Tool M641 M640 M741 M740 After installing the camera, connect to it with the Camera Angle Setting Tool and view the displayed video to make settings, such as the camera angle, focus and exposure. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 46
You can also launch the Camera Angle Setting Tool from the Camera Management Tool. For details, please refer to the "Camera Management Tool User Manual". Connect to the Camera Use the Camera Angle Setting Tool to select the camera on which you want to set the camera angle. Important • Connections - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 47
Camera Angle Setting Tool Connect by Specifying Camera Information 1 Click [File] menu > [Connect]. 3 The [Connection settings] dialog box appears. 2 Enter the connection settings for the camera. (1) (2) (3) (4) (5) (1) [Host Name] Enter the host name or IP address of the camera (P. 37). (2) [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 48
Use a Camera Specification File for Connecting You can connect to a camera by loading camera information listed in a camera specification file (P. 56). 1 Click [File] menu > [Select Camera]. The [Select Camera] dialog box appears. 2 Click [Load camera specification file]. 3 Select a camera - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 49
Camera Angle Setting Tool 4 Select a camera to connect to and click [Connect]. 3 You will connect to the camera. Connect to the Next Camera After setting the camera angle, click [Next] to connect to the next camera. You will be disconnected from the current camera and connected to the next camera - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 50
1 Click [File] menu > [Disconnect]. You will disconnect from the camera. 2 Click [File] menu > [Exit]. The Camera Angle Setting Tool will close. 50 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 51
Camera Angle Setting Tool Screen M641 M640 (6) (2) (1) (3) (4) M741 M740 (1) (7) (5) (10) (9) (8) (2) (10) (9) (8) (1) Video Display Area Camera video appears here. (2) [Switch Screen Size] Button Switch the Camera Angle Setting Tool screen between small and large sizes. You can select the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 52
(4) [Pan] Buttons M641 M640 Pan the camera. (5) [Tilt] Buttons M641 M640 Tilt the camera. (6) [Rotation] Buttons M641 M640 Rotate the camera. (7) [Rotation] Slider M641 M640 Click on the slider or drag the slider to rotate the camera angle. (8) [Zoom] Buttons Zoom the camera. (9) [Zoom] Slider Click - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 53
Set the Camera Angle After connecting to the camera, view the displayed video to make settings, such as the camera angle and zoom. Important You will have to reconfigure Intelligent Function detection area settings, privacy mask settings, or preset settings you have already made on a camera, if you - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 54
or set focus to infinity. You can use One-shot AF to focus on subjects manually. (1) (2) (3) (4) (5) (1) [Auto] Automatically focuses on the subject. (2) [Manual] Use buttons ((4) and (5)) to manually adjust focus. (3) [Fixed at Infinity] Fixes the focus near infinity. (4) [One-shot AF] Use when - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 55
you restart the camera or use One-shot AF. • The focus ranges (approximate) are shown in the table below. Focus Mode Auto/Manual Fixed at Infinity Day/Night Settings Day mode Night mode 0.3 m (12 in.) - infinity 0.3 m (12 in.) - infinity Fixed near infinity* * Using infrared illumination - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 56
Use a Camera Specification File If you create a camera specification file listing the information needed to connect to cameras beforehand, you can load the file with the Camera Angle Setting Tool and connect to cameras that appear in the camera list simply by specifying them. When you set the camera - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 57
Example Using a Text Editor for Entry Enter each item separated by a comma. Give the file the .csv extension and save it. RegisterName,HostName,PortNumber,UserName,Password,ConnectType B1F VB-M641VE,192.168.100.1,80,root,camera1,0 1Fa VB-M640VE,192.168.100.2,80,root,camera2,0 3 1Fb VB-M641V, - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 58
58 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 59
Chapter Setting Page The Setting Page is used to make necessary basic settings after camera installation, such as, network, video and security settings, and to make settings to suit the situation in which a camera will be used. It also has the maintenance menu for the camera. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 60
. Note You can also access the Setting Page from the Camera Management Tool. For details, please refer to the "Camera Management Tool User Manual". Setting Menu (1) (2) (3) (1) [Admin Viewer] Click this button to launch Admin Viewer. (2) [Back to top] Click this button to navigate to the top - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 61
Common Setting Page Operations This section explains basic Setting Page operations, and operations common to all Setting Pages. Applying Changes to Settings When a setting is changed on the Setting Page, [Apply] shown on the top right and bottom right of the Setting Page changes from grayed-out - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 62
About Each Setting Page This section will give an overview of each item in Setting Menu and each list of submenus. Each of the [Basic Settings], [Video and Audio]/[Video], and [Video Record] menus has a [Video Settings] submenu, but the functions are all common. The functions can be set in any of - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 63
or settings, or perform camera maintenance. User Page Link to web page customized by the user. For information on the User Page, contact a Canon Customer Service Center. 63 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 64
efficiency. IPv4 Settings for using IPv4 to connect to the camera. The IPv4 address can be assigned by the DHCP server automatically or set manually. Important • Contact your System Administrator for the [IPv4 Address], [Subnet Mask] and [IPv4 Default Gateway Address] if you set the IPv4 address - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 65
4 IPv6 Settings for using IPv6 to connect to the camera. The IPv6 address can be assigned by the RA or DHCPv6 server automatically or set manually. Important Contact your System Administrator for the [IPv6 Address], [Prefix Length] and [IPv6 Default Gateway Address] if you set the IPv6 address - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 66
you want to register. To register only one address, keep the [Name Server Address 2] field blank. You must set at least one if you manually set the IPv4 address or IPv6 address. Note If [Name Server Address 1] is unavailable, [Name Server Address 2] will be accessed. However, [Name Server Address - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 67
[Host Name] You can register the camera host name in name server using alphanumeric characters. Do not use "_" (underscore) in the host name in Internet Explorer 8/9/10/11. [Host Name Registration with DDNS] When you enter a name into [Host Name] and select [Enable], the host name will be - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 68
Set the Administrator Password [Basic Settings] > [Password] In order to prevent users, other than administrators, from changing the system, change the administrator password from the default password. Important • To ensure system security, be sure to change the administrator password. Do not forget - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 69
[Setting Method] Select the date and time setting method. The settings are configured as follows depending on the setting configured in [Setting Method]. [Set manually] Set the desired date and time in [Date] and [Time]. Set the time in 24-hour format in order. [Synchronize with - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 70
from the NTP server. The camera's NTP broadcast mode does not support IPv6. [Synchronize with computer time] The date and time will be accessing the camera. After clicking [Apply], [Setting Method] will change to [Set manually]. [Time Zone] is not automatically selected, so set it if necessary. Note - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 71
• The NTP server query interval is 300 seconds. Synchronization will take time if the time difference is large. [Time Zone] Select the appropriate time zone. If the time zone is changed, the date and time display will update automatically according to the specified time zone. [Daylight Saving Time] - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 72
Set Video Size and Quality [Basic Settings] > [Video Settings] General video settings, such as the size and quality of JPEG and H.264 video transmitted from the camera. Important • This [Video Settings] submenu is common with the [Video Settings] submenu found in [Video and Audio] or [Video], and [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 73
Setting Page 4 [Video Quality] Select the video quality transmitted from the camera for each size in a video size set. Greater values have higher quality. [Video Quality: Digital PTZ] M641 M640 M741 M740 Select the video quality for digital PTZ. [Video Size: Video Transmission] Select the default - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 74
[Video Quality] You can select the video quality if [Bit Rate Control] is set to [Do not use bit rate control]. Greater values have higher quality. [Frame Rate (fps)] Select the video frame rate. [I Frame Interval (sec)] Select the I frame interval (sec) for H.264 video. Important • When [H.264(1)] - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 75
Set General Camera Controls [Camera] > [Camera Settings] Settings for the camera name and external input/output devices, and for camera use and installation settings. Camera Name 4 Set the camera name. Setting Page [Camera Name] Enter any camera name. Be sure to enter a name in [Camera Name ( - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 76
function if [Admin Control] > [Exposure] (P. 162) is set to [Manual] or [Auto (Flickerless)]. • Minimum subject illumination may change when [AGC the camera angle. • When using the infrared lighting, and there is a problem in getting the desired contrast on the object (would like the image brighter - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 77
Setting Page 4 Day/Night (When Auto Is Set) Set conditions for switching Day Mode and Night Mode when [Initial Settings] > [Day/Night] (P. 81) is set to [Auto]. [Switching Brightness] Select the brightness for switching Day/Night Mode when [Day/Night] is set to [Auto]. Select [Darker] if you want - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 78
[LED Setting] M741 M740 Select whether to enable or disable the camera operation status LED. The LED will light for several seconds when starting the camera even if set to [Turn Off]. [Image Flip] Select whether or not to vertically flip the video. Select the setting suited to the camera - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 79
Set Initial Video Settings [Camera] > [Initial Setting] Sets initial settings, such as video quality compensation, at camera start up. Initial Setting 4 Setting Page If the current camera settings and saved initial camera settings differ when you access [Initial Setting], [Apply] in the upper - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 80
to [Auto]. [Metering Mode] Selects a metering mode. For details, please refer to "Exposure" in "Use Control for Admin" (P. 162). [Shutter Speed] When [Manual] or [Auto (Shutter-priority AE)] is selected for [Exposure], you can select the shutter speed. For details, please refer to "Exposure" in "Use - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 81
to "Haze Compensation" in "Use Control for Admin" (P. 160). Important Haze Compensation cannot be used if [Smart Shade Control] is set to [Auto] or [Manual]. [Day/Night] Select a capture mode suited to the brightness of the subject. For details, please refer to "Day/Night" in "Use Control for Admin - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 82
Reduce Data Size by Lowering Video Quality in Specific Areas [Video and Audio] > [ADSR] Reduces the size of transmitted H.264 video by reducing the video quality of non-target areas, such as ceilings and the sky. ADSR is an abbreviation for Area-specific Data Size Reduction. Important • This - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 83
Setting Page 4 [Reconnect] Button If you select [Enable] for the area with the frame color you would like to use for the specified area, the frame will appear on the Viewer. Set the specified area as follows with the display area. • Drag out a frame and move it to the area you want to specify. • - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 84
ADSR Set whether H.264(1) and H.264(2) will each lower video quality outside areas set with [Specified Area]. [Enable in H.264(1)] Select [Enable] to lower video quality outside areas set with [Specified Area] in H.264(1) video. Important If you use [ADSR] with [H.264(1)], H.264(1) video cannot be - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 85
Display Date, Time and Text on the Viewer [Video and Audio] > [On-screen display] Displays the date and time, camera name and other UI strings on the Viewer. Important The on-screen time display is not suitable for usage where high reliability is required. Only use it as reference information on - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 86
[Text string display] If [Text display] is set to [Display designated string], enter the text string to be displayed in alphanumeric characters. [Color of text] Select from eight colors for the text color. [Background color] Select from eight colors for the background color. [Color depth of text and - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 87
., may change depending on the characteristics of the microphone used. • Use a speaker with an amplifier to connect to the camera ("Installation Guide" > "Audio Input/Output Terminals"). Setting Page 4 General Sound Set the audio input/output volume, echo cancellation and microphone type. [Input - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 88
Caution If using a microphone, switch [Line In] and [Microphone In] (P. 87) with [Audio Input] to suit the specifications of the microphone. Using the wrong input may damage the camera and/or microphone. Be sure to configure settings correctly. Sound Clip Upload1to 3 You can upload up to three sound - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 89
settings to use SNMP. Note • The camera information referenced from the SNMP manager is read-only. • Use an SNMP Manager that supports SNMP MIB2 (supporting RFC1213). • Supports SNMP protocol versions v1 and v2c (v3 unsupported). [SNMP] Select this to enable or disable SNMP. When using SNMP, the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 90
It is recommended that you change the default community name from [public] to ensure system security. [Administrator Contact Information] Enter contact information (e-mail address, etc.) for the administrator of the camera. Setting information can be referenced by the SNMP manager. [Administration - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 91
Setting Page Video Transmission Settings [Server] > [Video Server] Settings for clients that can connect to a video server. 4 [Maximum Number of Clients] Enter the maximum number of clients that can be connected to the camera at the same time. If set to [0], only administrators will be able to - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 92
Audio Transmission/Reception Settings [Server] > [Audio Server] R11 M641 M741 Settings for audio transmission from the camera to the computer, and audio reception from the computer to the camera. [Audio Transmission from the Camera] Select to transmit audio from the microphone connected to the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 93
RTP Settings [Server] > [RTP Server] Set the video and audio transmission using RTP. RTP Server 4 Enable RTP, and set the RTSP authentication method and port number. Setting Page [RTP] Select this to enable or disable RTP. [RTSP Authentication Method] Select an authentication method for RTSP. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 94
RTP Streaming 1 to 5 You can set each stream for RTP stream transmission in an RTP Streaming 1 to RTP Streaming 5 session. [Video Size] Select the video format (JPEG or H.264) and video size for the RTP stream. The video sizes for JPEG will vary depending on the [Video Size Set] settings (P. 72). - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 95
Setting Page R11 M641 M741 • Regardless of the [Server] > [Audio Server] > [Audio Transmission from the Camera] setting, RTP streaming audio will be used. However, to use audio settings, select [Enable] for [Audio Transmission from the Camera] and configure the settings. 4 95 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 96
and e-mail notification by text and video, set [Video Settings] > [JPEG] > [Video Size: Upload / Memory card] (P. 73) to a small size. • HTTP upload does not support SSL/TLS. • If the camera is set to upload or send e-mail notification continuously, not all video or e-mails may be sent depending on - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 97
via HTTP with attached videos, depending on the network camera event. For information about the HTTP upload function and settings, contact your nearest Canon Customer Service Center. 97 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 98
the HTTP server URI to which to upload. [User Name], [Password] Enter the user name and password required for authentication. Digest authentication is not supported. [Proxy Server] If using a proxy server, enter the host name or IP address of the proxy server. [Proxy Port] If using a proxy server - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 99
Setting Page FTP Upload Settings for the FTP upload function when [Upload] is set to [FTP Upload]. 4 [Notification] This is set to [Video data upload with FTP]. [FTP Server] Enter the host name or IP address of FTP server. [User Name], [Password] Enter the user name and password required for - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 100
[User Setting] Video is uploaded according to the file naming method specified in [Subdirectory Name to Create] and [File Name to Create]. [Subdirectory Name to Create], [File Name to Create] If file naming is set to [User Setting], enter the subdirectory name to be created as well as the name of - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 101
Settings for Recording Video to a Memory Card [Video Record] > [Memory Card] Settings for recording video to a memory card when an event is triggered. [Memory Card Operations] and [Memory Card Information] on this page are common with [Memory Card] (P. 130). Settings configured in any page will be - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 102
Set E-mail Notification [Video Record] > [E-mail Notification] Settings for sending an e-mail notification to a specified recipient when an event is triggered. E-mail Notification Set the mail server to be used for e-mail notifications and the content of the e-mail to be sent. [Notification] [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 103
[User Name], [Password] Enter the user name and password needed for authentication when e-mail authentication is set to [SMTP-AUTH]. [Subject] Enter the subject of the e-mail in alphanumeric characters. [Message Body] Enter the message body (text) of the e-mail in alphanumeric characters. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 104
External Device Input Triggered Operation Settings [Event] > [External Device] R11 M641 M741 Operation settings for external device output and for external device input triggered events. External Device Output 1, 2 Set the operation for output to the external device. The camera has two external - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 105
External Device Input 1, 2 Set the operation to be performed when an event is triggered by input from an external device. The camera has two external device inputs. You can set the input for each of them. You can set these if you have selected [Enable] in [External Device Input Event]. Note An icon - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 106
[Video Record] Select whether to record video depending on the event. If you select [Enable] and an external device input event is triggered, video will be transmitted to the recording destination specified in [Video Record Action] (P. 96). [E-mail Notification] Select whether to send an e-mail - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 107
Abnormal Audio Input Triggered Operation Settings [Event] > [Audio Detection] R11 M641 M741 Audio input from the microphone connected to the camera, such as loud noises or screams, or when expected audio input ceases, can trigger operations such as video recording or e-mail notification. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 108
[Detect Criteria Duration (sec)] When the status meeting the volume detection criteria has continued for the duration or longer, an ON event is triggered. [ON Event Operation] If [Enable] is set, [Preset], [Video Record] and [E-mail Notification] will be executed according to their settings when a - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 109
[Scream Detection Event] Select whether to use scream detection event. [ON Event Operation] If [Enable] is set, [Preset], [Video Record] and [E-mail Notification] will be executed according to their settings when a scream detection event (ON event) is triggered. [Preset] R11 If you specify a preset, - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 110
Timer Triggered Operation Settings [Event] > [Timer] The timer function can generate events that can trigger operations, such as video recording and e-mail notifications, at regular intervals. You can set the following two types of timers. • 24 hours continuous from specified timer • Within - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 111
. Select [Switch to Night Mode] to switch to Night Mode at the start time, and Day Mode at the end time. [Repeat Interval] is not supported. Important • If you set [Start Time] and [End Time] and select a preset with [Start Time Preset], the Day/Night setting in [Control for Admin] > [Preset - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 112
Execute Presets When Switching Day/Night Mode [Event] > [Switch Day/Night] When events trigger the switching of Day/Night Mode, presets registered in advance can be executed, such as changing the camera angle or video quality settings. Important When the Admin Viewer or other camera control - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 113
Use Event Combinations [Event] > [Linked Event] R11 M641 M741 By linking two types of events, a single event is triggered. Select AND/OR for the event linking method. You can set the operations to perform, such as recording video or sending e-mail notifications, when a linked event is triggered. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 114
[Event Order] You can select the order two events must be triggered when [Event Linking Method] is set to [AND]. If set to [None], the order will not be considered. [Event Gap (seconds)] Enter the interval between two events that must be triggered when [Event Linking Method] is set to [AND]. A new - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 115
[OFF Event Operation] If [Enable] is set, [Preset], [Video Record] and [E-mail Notification] will be executed according to their settings when a linked event (OFF event) is completed. [Ongoing ON Event Operation] Select the operation to be performed when an ON event is triggered. If [Enable] is - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 116
Both Events ON Event 1 Event 2 Consolidated state ON OFF ON OFF ON OFF [Event Linking Method] is Set to [AND], [Event Order] is Specified This shows examples when [Event Order] is set to [Event 1 -> 2]. When [Event Order] is set to [None], and [Event Linking Method] is set to [AND] linked - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 117
[Status] of Event 1 Set to [OFF], ON States Do Not Coincide Event gap (4 sec. in this example) Event 1 Event 2 Consolidated state ON OFF ON OFF ON OFF The linked event does not occur when event 1 turns OFF, but at the moment event 2 turns ON. One Event Switches Between ON/OFF Event gap (4 sec. in - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 118
Set Users Who Connect to the Camera [Security] > [User Restrictions] Used for adding new authorized users that can access Admin Viewer, and for setting permissions for authorized and guest users. For details on user permissions, please refer to "Viewer Access Restrictions" (P. 138). Authorized User - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 119
Set Access Restrictions [Security] > [Host Access Restrictions] Separate access control from IPv4 and IPv6 addresses can be set. Important • To prohibit access via a proxy server in HTTP connection, a proxy server address must be set. • If host access restriction is set mistakenly, access to the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 120
IPv6 Host Access Restrictions Specify the hosts from which IPv6 access is permitted and restricted. [Apply Host Access Restrictions] Select whether to use IPv6 host access restrictions. [Default Policy] Select whether to allow or block access from IPv6 addresses that have not been specified in [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 121
Set HTTP Communication Encryption [Security] > [SSL/TLS] Certificate creation, administrative settings and encrypted communication settings. Certificates Create an SSL/TLS certificate. Important Use a self-signed certificate when complete security does not need to be ensured, such as through - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 122
Certificate Management Manage the SSL/TLS certificate. [Generate Certificate Signing Request] Click [Exec] to create server private key and generate a certificate signing request. Once processed, the certificate signing request will appear in a separate window. Note Generating a certificate signing - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 123
[Restore] Installs the certificates and private key from backup. Click [Browse] to specify the backup file, then click [Exec]. This can only be performed via SSL communications. The restored certificate will take effect after rebooting. Encrypted Communications Set encrypted communications. 4 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 124
Network Port Authentication Settings [Security] > [802.1X] Settings for 802.1X authentication and authentication status display, and for certificate administration. 802.1X Authentication Display the 802.1X authentication enable/disable control and status. [802.1X Authentication] Select this to - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 125
[Client Private Key Status] If no client private key is installed, [Not Installed] is displayed. If a client private key is installed, [Installed] is displayed. This is displayed only when [Authentication Method] is set to [EAP-TLS]. Certificate Management This is displayed only when [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 126
your system administrator for these settings. • When connecting with IPsec, set the camera IP address manually. For IPv4 addresses, use addresses with [IPv4 Address Setting Method] set to [Manual] in [Basic Settings] > [Network] > [IPv4]. For IPv6 addresses, use addresses set with [IPv6 Address - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 127
(min)] Enter the duration of validity for ISAKMP SA. 4 IPsec Set 1 to 5 IP security can be specified through auto key exchange or manual setting with up to five communicating devices. Setting Page Auto Key Exchange Important If the camera is rebooted during auto key exchange communication - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 128
Manual [IPsec Set] Set whether IPv4 or IPv6 will use or will not use IPsec must be set. [SA ESP Encryption Algorithm] Set the ESP encryption algorithm to suit the encryption algorithm supported by the device to connect to. Normally [AES] or [3DES] is recommended. [SA ESP Authentication Algorithm - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 129
to [SA AH SPI (inbound)] must be set. [SA AH Authentication Algorithm] Set the AH authentication algorithm to suit the authentication algorithm supported by the device to connect to. [SA AH Authentication Key (outbound)] Enter the SA authentication key for outbound. If [HMAC_SHA1_96] or [HMAC_MD5_96 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 130
M640 • For inserting and removing the memory card, please refer to "Installation Guide" > "Using a Memory Card". • Only H.264(1) video can be the memory card. Failing to unmount first may result in management file problems or the memory card becoming inaccessible. You can use the Camera Management - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 131
Setting Page Mount Status The memory card will be automatically mounted when you insert it into the memory card slot. It will also be automatically mounted if it has been inserted in the memory card slot when the camera starts up. 4 [Mount/Unmount] Click [Unmount] to unmount the memory card. Be - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 132
[Overwrite videos] Select whether to allow overwriting data when the available space on the memory card becomes too low while recording video to a memory card due to an event being triggered. If you select [Enable], videos recorded due to an event, timer or ONVIF will be overwritten starting from - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 133
[Memory Card Recognition] Displays the current status of the memory card. [Memory Card Operation Status] Displays the operation status of the memory card. [Operable]: Status of various possible operations. [Recreating video management information]: This status indicates that video management - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 134
Display Camera Device Information and Perform Maintenance [Maintenance] Check camera information, such as the firmware version, and perform maintenance on the camera system. Device Information Displays information about the connected camera. Tool You can display camera logs and settings, initialize - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 135
right and then the camera returns to the camera angle before execution when the operation completes. Using this may be effective if panning causes problems with the video and audio. Note The following users will be disconnected while refreshing the drive system. - All users except for administrators - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 136
136 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 137
Chapter Admin Viewer/VB Viewer Access the Viewers included on the camera with a web browser to view and use live video, and configure those display settings. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 138
Admin Viewer and VB Viewer Two types of Viewers are included on the camera, the Admin Viewer and the VB Viewer. Admin Viewer VB Viewer All panels are opened in these sample screenshots. Major Differences Between the Admin Viewer and the VB Viewer The scope of operations for Admin Viewer and VB - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 139
The scope of each privilege and whether it can be granted to a user is shown below. Privilege Privileged Camera Control Camera Control Scope of Privilege Admin Viewer Use VB Viewer Use Grant to Authorized Users Yes Yes Grant to Guest Users No Yes Video Distribution View Video With VB - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 140
Admin Viewer. Note • You can also launch the Admin Viewer from the Camera Management Tool. For details, please refer to the "Camera Management Tool User Manual". • You can also launch the Admin Viewer by clicking [Admin Viewer] in the upper right of the [Admin Tools] page (P. 193). • In environments - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 141
Admin Viewer/VB Viewer Screen Basic operations not requiring administrator privileges are the same for both Viewers. Admin Viewer (2) (6) (7) R11 M641 M741 (3) (4) (5) (8) (25) (26) (27) (1) (9) (10) R11 R10 (11) (12) (13) M641 M640 M741 M740 (14) (15) (16) (17) (18) (19) (20) (21) (22 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 142
(3) Video Display Size Set the display size of the video shown on the screen (P. 144). (4) [Full Screen Mode] Button Video is displayed in full screen mode (P. 144). (5) [Reconnect] Button Reconnects to the camera. (6) [Audio Transmission] Button R11 M641 M741 Displays the Audio Transmission panel - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 143
values and descriptions of each function, appears in the Information Display. Warnings and error message will also appear here if there are problems with camera operations or systems. 5 Admin Viewer/VB Viewer Information Display For details on the information displayed, please refer to "List of - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 144
[Video Size Set] Setting Selectable video size JPEG H.264* 1280x720 / 640x360 / 320x180 320x180 • The sizes set with [Video Size] in [Basic Settings] > [Video 640 x 360 Settings] > [H.264(1)] or [H.264(2)] in the Setting Page 1280 x 720 (P. 73), determine the sizes displayed to the menu. 1280 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 145
Context Menu While in full screen mode, right-click the mouse to open a menu necessary for camera control. R11 R10 M641 M640 M741 M740 5 Admin Viewer/VB Viewer [Start/Stop Control] Obtain and release the camera control privileges. [Preset] Select a preset. [Home Position] Move the camera angle - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 146
[Exit Full Screen Mode] Exit full screen mode. 146 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 147
Operate the Camera With Admin Viewer This explains how to set the camera angle using the Admin Viewer. This also explains audio transmission/reception using an external device connected to the camera. Obtain Camera Control Privileges To use the camera, you must obtain control privileges with the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 148
Click on the Video Display Area or Use the Sliders Move by Clicking on the Video Display Area If you click in the video display area, the camera angle will change to center on the mouse pointer location. If the camera angle does not center on the desired location with a single click, repeat the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 149
1 Display Control for Admin (P. 158). 2 Click [Pan/Tilt/Zoom]. The [Pan/Tilt/Zoom] controls appears. (1) (2) 5 Admin Viewer/VB Viewer (4) (3) (1) [Pan/Tilt] The camera angle will change in the direction of each arrow. Operation will continue while you hold the button down and stop when you - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 150
Use Area Zoom to Zoom In and Out 1 Click the [Switch Area Zoom/Drag to Move] button to enter Area Zoom ( ) mode. 2 Drag out a rectangle in the video display area. Drag left-to-right to define an area to zoom in on. Drag right-to-left to draw out a rectangle in which will appear a preview of the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 151
Note • The direction of the arrow will not change even when using Auto Flip (P. 76). • When using Drag to Move, the sliders will not move while the cameras moves. 3 Release the mouse button. The camera will stop. Operate Camera With Panorama Display Panel You can operate the camera using the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 152
1 Click the [Viewer PTZ] button. The Viewer PTZ panel appears. Initially, the preview frame (orange) surrounds the entire video. 2 In the Viewer PTZ panel, drag an edge of the preview frame to make it smaller. The video of the area inside the preview frame is magnified to fill the video display area - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 153
• The [Viewer PTZ] button display will change as follows depending on whether or not you are using the Viewer PTZ. You are not using the Viewer PTZ (video being received by the camera appears in the video display area) You are using the Viewer PTZ (magnified video appears in the video display area) - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 154
Preview Frame Note The Digital PTZ uses digital zoom, so the higher the digital zoom ratio, the lower the video quality. Using Presets or the Home Position You can use a registered preset or home position to specify the range for Digital PTZ. Select a preset from the preset selection menu (P. 142) - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 155
is not available if [Smart Shade Control] (P. 159) is set to [Auto]. • The [BLC] button is not available if [Exposure] (P. 162) is set to [Manual]. Note Use Smart Shade Control (P. 159) if over-exposure of highlights is prominent in the video. Receive/Transmit Audio R11 M641 M741 Receive audio from - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 156
1 Click the [Audio Reception] button. The Audio Reception panel appears. 2 Select [Receive audio]. Use the [Output Volume] slider to adjust the volume as needed. The [Audio Reception] button icon will change to while receiving audio. Note • To receive audio, you must set [Server] > [Audio - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 157
The [Audio Transmission] button icon will change to while transmitting audio. 3 Select the amount of time to transmit audio with [Audio sending time limit]. Note • To transmit audio, you must set [Server] > [Audio Server] > [Audio Reception from Viewer] to [Enable] in the Setting Page beforehand - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 158
Use Control for Admin You can use the Control for Admin panel to operate the camera, configure video quality and reception settings, register presets and perform other tasks. By clicking [Initial Setting Registration] in [Preset/Initial Setting] (P. 159), you can apply the settings in Control for - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 159
Admin Viewer/VB Viewer Pan / Tilt / Zoom R11 R10 Pan, tilt and zoom the camera, as well as configure the speed settings for those operations. For details, please refer to "Use [Pan/Tilt/Zoom] in Control for Admin" (P. 148). 5 Preset / Initial Setting Registration Preset Setting Register presets - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 160
Control and Exposure Compensation to automatically adjust the video so that there are no over-exposed or under-exposed areas. [Manual] Use buttons in (2) to manually set the compensation strength. [Not used] Disables Smart Shade Control. Important • [Auto] cannot be selected for [Smart Shade Control - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 161
AF], the camera will focus once using autofocus and then switch to manual focus. (3) [Fixed at Infinity] The focus is fixed at infinity /Night Mode Focus Settings] panel in the Admin Viewer (P. 165). • If you select [Manual] for [Exposure] (P. 162) and set the shutter speed to [1/1 sec], focus will - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 162
the exposure and shutter speed. (1) (2) (3) (4) (5) (6) (7) (1) Exposure mode [Auto] The exposure is controlled automatically. [Manual] The exposure is set by adjusting the shutter speed, aperture and gain manually. This is not available if [Smart Shade Control] (P. 159) is set to [Auto]. [Auto - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 163
to the left closes the aperture and darkens the image. Moving the slider to the right opens the aperture and brightens the image. (7) [Gain] If [Manual] is selected for [Exposure], set the sensitivity to affect brightness. Moving the slider to the left darkens the video, moving it to the right - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 164
[Halogen Lamp] Select this option to capture video under halogen lamps or incandescent bulbs. (3) [One-shot WB] If you set white balance to [Manual], this will force the white balance to match the light source and lock the setting. Setting Method Example: Illuminate a white subject (white paper, etc - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 165
For this reason, set the focus positions for when Day/Night Mode are switched. This function can only be set when [Focus] is set to [Manual] (P. 161). Click this to display the [Day/Night Mode Focus Settings] panel. Important • While making settings with the [Day/Night Mode Focus Settings] panel, it - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 166
M641 M640 M741 M740 (3) (4) (5) R11 R10 (3) (4) (6) (3) [Use One-shot AF] This is the factory default setting. Select this to use One-shot AF when switching Day/Night Mode. Important When using [Use One-shot AF] and switching between Day/Night Mode, it may not be possible to focus on the intended - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 167
the infrared illumination strength when [Day/Night Operation] is selected. Important Infrared illumination strength can only be set when [Exposure] (P. 162) is set to [Manual]. Note If all or part of the image appears to have a white glow, there is a possibility that a wall (even a wall not in the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 168
Image Quality Adjustment Adjust the quality of the video. (1) (2) (3) (1) [Noise Reduction] Select a noise reduction level. This setting is generally more effective in low-light conditions. When set to [Strong], the noise reduction effect is increased, but the afterimage of moving subjects becomes - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 169
Admin Viewer/VB Viewer About Presets By registering settings as presets, such as camera angles, camera settings (e.g. exposure) and Day/Night Mode switching, the presets can be easily called up by Viewers to apply the settings. ImportanR1t 1 R10 It is strongly recommended you register as presets, - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 170
Register Presets Use the [Preset Registration] tab to register presets and the home position. The number of presets you can register are as follows. • Maximum 257 presets (including the home position). R11 R10 • Maximum 21 presets (including the home position). M641 M640 M741 M740 Important • - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 171
(1) (2) (3) (4) (5) 5 Admin Viewer/VB Viewer (6) (7) (8) (9) (1) [Preset Registration] Tab Registers presets. (2) [Auto Control Settings] Tab Displays the Auto Control Settings panel (P. 177). (3) [Tour Route Settings] Tab Displays the Tour Route Settings screen (P. 179). (4) Preset List - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 172
(6) [Delete] Delete the selected preset. [Home] (home position] cannot be deleted. (7) Items to Register Menu Select the setting to register with [Quick Registration] (P. 172). (8) [Quick Registration] Registers the settings selected in [Items to Reg.] in presets (P. 173). (9) [Advanced] Displays - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 173
• [External Device Output] R11 M641 M741 4 Click [Quick Registration] Admin Viewer/VB Viewer The items selected in [Items to Reg.] for the selected preset numbers will be registered. Note • The preset number will be appended to the preset name. If you want to set your own preset name from the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 174
3 Set each item. (1) (2) (3) (4) (6) (5) (7) (8) (1) [Preset Name] Enter a preset name of 64 characters or less. Be sure to enter a name in [Preset Name]. (2) [Show in viewers] Select this to allow the Viewers to use the preset. (3) [Pan/Tilt/Zoom] R11 R10 You can set the pan, tilt and zoom - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 175
] (VB-M741LE) is selected, all four will be selected automatically. However, the following combinations cannot be configured. - [Exposure] cannot be set to [Manual] and [Smart Shade Control] cannot be set to [Auto] at the same time. - [Smart Shade Control] cannot be used if [Haze Compensation - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 176
Change Multiple Presets Simultaneously If you select multiple presets on the preset list and register settings with [Quick Registration] or the [Advanced Preset Settings] panel, all of the presets will be configured with the same settings. Note Home positions cannot be configured simultaneously. 176 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 177
Automatically Move to a Preset Position at a Specified Time (Auto Control Settings) Presets registered in advance can be executed at a specified time or when events trigger the switching of Day/Night Mode. Preset camera settings are also applied. Configure [Auto Control Settings] 5 Select the [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 178
(3) [Restore settings] Revert to the auto control settings registered in the camera. Important [Restore settings] is shared with the [Tour Route Settings] tab. Since clicking this affects both tabs, also take care when restoring tour route settings. (4) [Save settings] Register the settings for [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 179
Configure the Preset Tour Route You can have the camera automatically tour multiple registered presets to allow monitoring. Important R11 R10 • Since use of preset tour could lead to overuse of the camera, possibly resulting in camera malfunction, it should only be used when necessary. The amount - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 180
M641 M640 M741 M740 (2) (4) (3) (5) (6) (1) [Route List] R11 R10 This is the preset tour route list. It displays the configured tour conditions. You can configure five tour routes. (2) Tour Condition Settings Configure the tour route name and conditions for touring (P. 181). (3) Select Preset - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 181
Tour Route Settings The number of tour routes you can register and the number of presets that can be toured per route are as follows. • Maximum 5 routes, maximum 60 presets per route. R11 R10 • Maximum 1 route, maximum 20 presets per route. M641 M640 M741 M740 R11 R10 Note R11 R10 If the effective - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 182
4 Click . The preset is added to the [Tour Presets List]. R11 R10 You can add a maximum of 60 presets. M641 M640 M741 M740 You can add a maximum of 20 presets. Select a preset in [Tour Presets List] and click the [Up] or [Down] to change its position in the list. If you select a preset in [Tour - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 183
(1) [Speed (PT)] R11 R10 Select the camera pan/tilt speed for moving to the next preset. (2) [Speed (Z)] R11 R10 Select the camera zoom speed for moving to the next preset. (3) [Pause (sec)] R11 R10 Set the time the camera pauses at the preset position. (4) [Preset Registration] Register the [Tour - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 184
Check the Event Detection Status With Admin Viewer You can use the Event Display panel in the Admin Viewer to check the status for external device inputs, Intelligent Function detection, and the triggering of linked events. Confirm Status With the Event Display Panel Click the [Event Display] button - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 185
(3) [Intelligent Function (Auto Tracking)] R11 R10 The detection status of Auto Tracking (P. 230) by the Intelligent Function is displayed. If detection is triggered, the icon will turn green. Example: Auto Tracking status ON (4) [Intelligent Function (Audio Detection)] R11 M641 M741 Displays the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 186
video capture size. Record Video to a Memory Card Manually Manually record video being displayed in the video display area to a memory card inserted > [Video Settings] > [H.264(1)] > [Video Size] Recording Videos Manually 1 If you have not obtained camera control privileges, click the [Obtain/Release - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 187
Card Recording] button will change during video recording. Not recording Recording 3 To stop video recording, click the [Memory Card Recording] button again. Important • Manually recorded video to the memory card will automatically be terminated after 300 seconds of recording. • When recording - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 188
Use VB Viewer For details on each part of the VB Viewer, please refer to "Admin Viewer/VB Viewer Screen" > "VB Viewer" (P. 141). Launch VB Viewer and Differences with Admin Viewer Launch VB Viewer Launch the camera top page and click [VB Viewer] to launch the VB Viewer (P. 41). Differences with - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 189
Appeara nce Control Privilege Status Explanation Control privileges not obtained Camera control privilege indicator is grayed out. The [Obtain/Release Camera Control Privileges] button is animated. Waiting to obtain control privileges If you click the [Obtain/Release Camera Control Privileges] - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 190
190 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 191
Chapter Admin Tools Use the Admin Tools included on the camera to configure the various monitoring methods used by the camera. There are also tools for checking camera operation and managing recorded video. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 192
Admin Tools Overview The Admin Tools consists of tools for configuring settings, such as for camera use, a viewer for checking the camera operation status logs and a utility for managing recorded video. You can launch each tool from the [Admin Tools] top page (P. 193). Overview of Each Tool in the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 193
20 to 30 seconds). • Admin Tools can also be launched from the Camera Management Tool. For details, please refer to the Camera Management Tool user manual. 193 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 194
Launch Other Top Pages You can launch the top pages for the Admin Viewer, Setting Page and camera by clicking the buttons in the upper right of the [Admin Tools] top page. Admin Tools Operations Common to All Tools The way you operate the viewer area for the Privacy Mask Setting Tool, View - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 195
(6) [Control for Admin] Button Displays the Control for Admin panel. Pan/Tilt/Zoom Operations Pan, tilt, and zoom operations are the same as in the Admin Viewer (P. 147). Note • Area Zoom and Drag to Move (P. 149) cannot be used with the video display area of the Admin Tools. • Auto Flip (P. 76) - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 196
Privacy Mask Setting Tool This tool masks specified areas of the camera video. You can check the camera video and set up to 8 privacy masks. When the camera is panned, tilted, or zoomed, the privacy mask areas follow the camera video. Important • Privacy masks are applied to all video transmitted - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 197
Preview Frame Important R11 R10 • Set the privacy mask area to a slightly larger size than the area you want to hide. • You can only set privacy masks in the optical zoom range. Privacy masks cannot be set in the digital zoom range (P. 148). 3 Select the color for the privacy mask area with [Color - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 198
Privacy mask registration area Privacy Mask Areas 5 To add privacy mask areas, repeat steps 2 to 5. You can save up to 8 privacy masks. Important • Check privacy mask settings again if you change the [Basic Settings] > [Video Settings] > [All Videos] > [Video Size Set] settings on the Setting Page. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 199
Privacy Mask Registration Area This shows the positions of privacy mask areas in the entire area that can be captured by the camera. R11 R10 M641 M640 M741 M740 (1) (1) (2) (3) (3) (4) (1) Entire Area That Camera Can Capture This shows the area that can physically be captured. 6 R11 R10 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 200
Enter Values for Detailed Position and Size Settings You can configure detailed position and size settings for the camera angle and privacy mask areas by entering values. If you select a privacy mask and click [Detailed Settings], the fields for entering values will appear. (1) R11 R10 (2) R11 R10 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 201
Panorama Creation Tool R11 R10 This tool captures the entire area that can be captured by the camera to create a panorama image. The panorama image appears in the panorama display panel (P. 151) of the Admin Viewer/VB Viewer and in the setting screen of the View Restriction Setting Tool (P. 206). - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 202
1 If necessary, configure the [Exposure Lock], [White Balance Lock] and [Focus Lock] settings used when capturing the panorama image. These settings will be applied at the panorama image capture start time and will revert back to their previous settings once capture is completed. (1) (2) (3) (1) [ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 203
Admin Tools 6 Recapture an entire panorama image: Click [Start Panorama Creation] again. 4 Click [Finish Panorama Creation]. The created panorama image will not appear in other tools yet. 5 Click [Save to camera]. A confirmation message will appear. 6 Click [OK]. The panorama image is saved to the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 204
Delete a Panorama Image from the Camera Delete a panorama image saved in the camera. 1 Click [Clear]. The currently displayed panorama image is deleted. 2 Click [Save to camera]. A confirmation message will appear. 3 Click [OK]. The panorama image saved in the camera is deleted. Save/Load Panorama - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 205
Admin Tools 3 Click [Save]. Load an Image File 1 Click [Load from file]. 6 2 Select the image file you want to use from the dialog box that appears. 3 Click [Open]. 205 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 206
View Restriction Setting Tool R11 R10 This tool limits the range that can be captured by the camera. You can use this, for example, to limit zoom or the field of view to a certain range when publishing live video. View restriction Recording outside the view restriction is not possible. Scope of - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 207
Important • If you have changed how the camera is installed, recapture the panorama image and register it again. • Check view restriction settings again if you change the [Basic Settings] > [Video Settings] > [All Videos] > [Video Size Set] settings on the Setting Page. • When [Camera] > [Camera - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 208
Load Position Information from Video Display Area Camera Angle to Configure Settings You can set the preview frame displayed on the panorama screen by loading position information from the actual video appearing in the video display area. You can also enter values directly. 1 Select [Apply the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 209
Setting view restrictions automatically restricts the camera operating angle. At wide-angle, the camera operating angle would allow capture outside the view restrictions if the angle remained the same. Therefore, it is narrowed automatically. Camera Restricted view angle Camera operating angle - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 210
Intelligent Function Setting Tool Overview Intelligent Function The Intelligent Function records video, sends e-mail notifications, plays audio and starts other operations when it detects changes in the video due to subject movement. The Intelligent Function has the following modes. • Video - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 211
Video Detection Detects changes to video in a specified area. There are 6 types of detection to suit your needs. Moving Object Detection Detect moving objects. This function can be used to detect visitors or suspicious individuals. Moving object detection is triggered while moving objects are - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 212
Camera Tampering Detection Detect when capture is being disrupted. This can be used to detect when the camera orientation is changed or the video display is obscured with spray, etc. Camera tampering detection is triggered when an area exceeding a specified ratio of change is continuously altered. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 213
Intrusion Detection Detect when a person or moving object crosses a specified area. This can be used to detect actions such as when someone climbs over a barrier and enters a restricted area in a museum, etc. This determines that an object is entering when the decision point of the object detection - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 214
• If the camera is operated while configuring or using the Intelligent Function, [Restarting intelligent function. Please wait.] is shown and the Intelligent Function will restart. • If the display switches between Day mode and Night mode, [Restarting intelligent function. Please wait.] is shown and - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 215
Admin Tools Important [Video Detection] and [Motion Detection] are exclusive of each other. Only the selected mode operates, the other is disabled. The settings of the disabled operation mode, however, are retained (except the camera angle) and used if the mode is enabled again later. A - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 216
Intelligent Function Setting Tool - Video Detection - In video detection, select the type to detect, and set the tracking area for video changes while checking images on the camera. You should also set which operations (e-mail notification, record video, playing audio from the speaker connected to - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 217
Admin Tools - Presets configured within the view restrictions. - Presets with pan, tilt and zoom setting values (no empty entries) configured in the [Preset Registration] tab. (P. 171) 2 Click [Add] in [Detection Setting List]. 6 3 Select [Detection Setting Number] (1 to 15) and [Detection Type] - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 218
6 Configure the detection criteria. Set criteria in the video display area or [Detection Criteria] tab (P. 219). The detection criteria differ according to the detection type. 7 Configure event settings. Set which operations to carry out for video detection in the [Event] tab (P. 227). 8 Click [Save - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 219
10 Check the detection result. You can check the detection status of the specified detection settings in video display area and the event display panel (P. 234). Configure Detection Criteria ([Detection Criteria] Tab) Detection criteria is controlled and set in the video display area for each type - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 220
Drag the area to move it, and drag the vertices to resize it. You can specify polygonal areas with a maximum of 32 vertices. Note If you change the shape of a detection area you have already configured, the area is deleted and you switch to configuring a new area. [Clear] The detection area - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 221
Detection Status for Moving Object Detection All moving objects detected are shown with contour lines. If a moving object is smaller than [Object Size (%)], its contour lines are white. If the moving object is larger than [Object Size (%)], its contour lines take on the same color as the detection - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 222
Detection Status for Abandoned Object Detection All moving objects detected are shown with contour lines. If [Object Size (%)] and [Duration (Sec)] are not exceeded, contour lines are white. If both [Object Size (%)] and [Duration (Sec)] are exceeded, the contour lines take on the same color as the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 223
Important Set detection areas for removed object detection so that they precisely match the contours of the target object. Influence from the target object's shadow or adjacent objects may result in the target object being recognized as larger than it actually is and will not trigger removed object - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 224
Contours of Moving Object Detected as Tampering Note Detection will not be possible for three seconds after the change ratio for camera tampering detection is changed, or when switching into camera tampering detection from another detection mode. How to Configure Passing Detection The detection - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 225
Detection line You can configure a polygonal detection line with a maximum of 32 vertices. ▼ Click any of the set vertices. The detection line is determined. Note • Even after configuring a detection line, you can drag each vertex to change the shape of the detection line and the lines between - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 226
Detection Status for Passing Detection All moving objects detected are shown with white contour lines. When the [Decision Point] of a moving object that exceeds the [Object Size (%)] setting crosses a detection line in the direction specified in [Passing Direction], The countour line changes to the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 227
Object Size Indicator Detection Area Detection Status for Intrusion Detection All moving objects detected are shown with contour lines. When [Decision Point] of a moving object larger than [Object Size (%)] enters a detection area and exceeds [Duration (Sec)], its contour lines take on the same - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 228
[Detected mode Operation] When selected, the operations set in (3) are performed while "detected" mode is active. (2) [Action During Auto Tracking] R11 R10 When selected, the operations set in (3) are performed while the moving object is automatically tracked. (3) Specify Event Operation (Multiple - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 229
Important • It takes several seconds for the Intelligent Function to restart. No detection is performed while restarting. • Settings in [Reduce effects of lighting change] may not work depending on the operating environment. Sudden changes in brightness that persist may also have the same effect. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 230
Intelligent Function Setting Tool - Auto Tracking - R11 R10 For Auto Tracking, set the detection area for moving objects while checking the video on the computer screen. The camera is controlled so that the detected moving object appears near the center of the video display area. You can also set - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 231
Admin Tools 3 Configure the detection area in the video display area. Use a rectangle to specify the detection area (P. 219). 6 Note The detection area is set to display within a rectangular area by default. It cannot be set to the edge of the video display area. 4 Configure the size the moving - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 232
7 In the [Event] tab, configure the operations to be performed when "detected" mode is triggered. For details on settings, please refer to "Configure Operations for Triggered Detection ([Event] Tab)" (P. 227). 8 Click [Save settings]. The settings are saved to the camera. 9 In the message box - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 233
Auto Tracking Target Frame Auto tracking will start to track the first detected moving object. While auto tracking, other moving objects will not be detected even if they satisfy [Tracking Start Conditions]. Important • When setting the Auto Tracking Function, it is recommended that you test the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 234
Intelligent Function Setting Tool Display Options and Shared Operations This explains functions common to both video detection and auto tracking. Display Event Status Click the [Event Display] button to open the Event Display panel and confirm the detection status icon of the Intelligent Function. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 235
Admin Tools [Detection Settings of the Same Type] Show the detection areas/lines or detection results for the same type of detection settings as those selected in [Detection Setting List]. [Do not display] No detection areas/lines or detection results are shown. Auto Tracking R11 R10 6 You can - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 236
Log Viewer This Viewer allows browsing the camera operation status logs recorded in the camera. You can also download the log from the camera and save the file. Log Viewer Screen Download Log Files When you launch the Log Viewer, the latest log files will be automatically downloaded from the camera - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 237
• [Camera (memory card)]: for the memory card • File Name: for files saved on a computer View Logs The following information appears in the log. [Code] The log message code (P. 256). The log code is shown together with one of three icons corresponding to the applicable level. If the log has no log - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 238
levels. To use the module output by the log for filtering, select [Application], [HTTP Server] or [System]. [Application], [HTTP Server], and [System] support the List of Log Messages (P. 256). [Specify code] Logs will be filtered by log code. Only logs whose code contains the entered characters are - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 239
(2) [Date & Time] [Specify start date & time] When selected and a date and time are entered, logs generated on or after the specified date and time are shown. [Specify end date & time] When selected and a date and time are entered, logs generated on or before the specified date and time are shown. 2 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 240
([JPEG] or [H.264]). (3) [Recording Type] Displays the types of recorded video. • [Upload]: Video failed to upload from the camera • [Manual]: Manually recorded video • [Timer]: Video recorded using the timer • [Event]: Video recording triggered by an event • [Recording-Mode Stream]: Video that has - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 241
(5) [Download Status] Displays download status of video ([Downloaded], [Not Downloaded], [Partially Downloaded]). Refresh Video List Click [Refresh Video List] to update the video list to the current state. Click [Refresh Download Status] to update download status of the video list to the current - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 242
the folder with the same name as the camera IP address. After copying, launch the Recorded Video Utility, click [Refresh Download Status] and the manually copied files will appear in the video list. For details on the folder configuration and file naming rules for the download location, please refer - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 243
Admin Tools Recorded Video Utility" (P. 250). Delete Video Delete video on a memory card or that has been downloaded to a computer. Delete Video on a Memory Card 1 Select a video to delete in the video list. 2 Click [Delete from Camera]. 6 The video on the memory card will be deleted. Note • If - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 244
2 Click [Move Downloaded Video]. The [Browse For Folder] dialog box appears. 3 Select a folder to move to and click [OK]. The video is moved to the specified folder. Export Movie Files for Playback Video downloaded to a computer can be exported in the ".mov" format that can be played back on a - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 245
Admin Tools Note For [Downloaded] video, the video is played back on the computer. For video that has not completed download, video on the memory card is played back. Play Back JPEG Video 1 Select JPEG video in the video list for playback. The first frame and information for the selected video - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 246
(2) Control Buttons The function of each button is as follows: Move to first frame Move to previous frame Fast reverse Playback Pause Fast forward Move to next frame Move to last frame (3) [Save Playback Frame As] Video frames that are being played back can be saved as a separate file. Play Back - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 247
(1) [Recording Date & Time] Displays the date and time of video frames that are being displayed. (2) [Playback File No.] Displays file numbers and total number of video files that are being displayed. (3) [Playback Interval] [Real Time] JPEG video is played back in real time interval according to - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 248
3 Use the external player for playback. (1) (2) (3) (1) [Number of downloaded video files] The number of downloaded files the video consists of is displayed. (2) [Playback with External Player] Launch an external player (Windows Media Player, etc.) and the selected video is played back. (3) [Open - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 249
Chapter Appendix This chapter provides supplementary information on camera functions and explains the measure to take when trouble occurs or a message appears during camera use. It also explains how to reset the camera to the factory default setting state. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 250
a computer or other device using Recorded Video Utility, it is saved under a folder structure and file name like the following. Folder Structure Example: H.264 video, manually recorded using a camera with an IP address of 192.168.100.1, on Sept. 10, 2014, from 16:00:00 to 16:59:59 (Camera Time - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 251
- 070619 - M 000000001.mov (1) (2) (3) (4) (1) Video recording date (2) File creation time (UTC) (3) Recording start time (UTC) (4) Recording type E: Event M: Manual recording R: Recording-mode stream T: Timer U: Upload O: ONVIF Note • The file creation time will be earlier than the actual start - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 252
Modifiers According to the setting item, you can specify parameters using modifier "% characters". Modifiers Meaning Description of character string entered %n Reason for capture (number) 0 (test) | 1 (External device input 1) | 2 (External device input 2) | 33 (Timer 1) | 34 (Timer 2) | 35 ( - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 253
Appendix Available Modifiers The modifiers that can be used for each setting item are specified below. [HTTP Upload] (P. 97) [Parameter (query string)] All modifiers can be used. [FTP Upload] (P. 99) [Subdirectory Name to Create] Only the modifiers %y, %m, %d, %w, %H, %h, %n can be used. [File - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 254
Troubleshooting Before contacting the dealer where you purchased the product or Canon Customer Service Center, check the items specified as follows. If a log message is displayed, check the details of the message and corresponding countermeasure in the log message list. Problem for instructions on - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 255
Problem Countermeasures The camera cannot be controlled. • If you connect the Admin When [Operation Settings] is set to [Save Log], change it to [Save Logs and Videos]. • To manually save recordings to an memory card, obtain camera control privileges. Files cannot be saved in the Setting Page or - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 256
not be saved. Provide enough memory space by deleting unnecessary files in the user memory area, etc. S310 Working error in event service [err] Description %1 cannot work event [%1][%2][%3] (S310) Error number %2 Cause of error %3 Meaning Error information An error occurred while the event - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 257
Check that the camera is not touching the dome, etc. If the error is not caused by problems such as contact with peripheral items, the camera is faulty. Arrange for servicing. S330 Failure of fan [err] Description FAN [%1] failure (S330) %1 Fan number Meaning Countermeasure Detected that the - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 258
(open | write | flush) %3 Error number Meaning Detected an error in the audio device Countermeasure If the problem persists, please arrange for servicing. B402 Audio server initialization failed [err] Description %1 wvaudio initialization error [%1] (B402) Error number Meaning The audio - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 259
input function was stopped because a video input command could not be processed. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. V402 Video input frozen [crit] Description %1 video %1 stalled (V402) Video number Meaning The video input - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 260
RECVQ_META SENDQ_MEDIA Meaning Countermeasure A communication error occurred between modules. If the problem persists after repeated attempts and rebooting, the camera may be faulty. Arrange for servicing. R302 Parameter acquisition failure [err] Description %1 Meaning cannot get parameter - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 261
FAN %1 speed is too slow. (S230) %1 Meaning Fan number Detected decrease in fan rotation speed. If this happens frequently, arrange for servicing. S231 Heater unit not operating [warning] Description Meaning Countermeasure A 24 V AC power source is not supplied to the heater unit. (S231 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 262
time settings used when connecting. 43: Reconnect or restart. 45: Use supported client software. 47: Check user level used when connecting. 49: Check could not be switched. Countermeasure Set Day/Night Mode to manual. C211 Camera control command overflow [warning] Description command queue - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 263
] Description Meaning shutdown extio (S013) The external device input/output service was shut down. S014 Timer service started [info] Description Meaning starting timer (S014) The timer service was started. S015 Timer service shut down [info] Description shutdown timer (S015) Meaning The - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 264
S030 Heater unit detected [info] Description Meaning The heater unit is detected. (S030) A heater unit is attached. S070 Change to SSL certificate [info] Description %1 Meaning Countermeasure ssl: succeeded to %1 certificate (S070) generate | load | delete | restore A certificate was generated/ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 265
or stopping Meaning The video server was started/stopped. V020 Starting intelligent service [info] Description starting intelligent. (V020) Meaning Intelligent service was started. V021 Shutting down intelligence service [info] Description shutdown intelligent. (V021) Meaning Intelligent - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 266
A122 Connection to upload destination failed [notice] Description Meaning uploader cannot connect the server (A122) The upload destination could not be connected due to a reason other than A120 and A121. A134 Invalid upload setting (FTP/HTTP mode) [notice] Description ftp/http mode invalid. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 267
R003 RTSP PLAY request received [info] Description PLAY received: client_IP=%1, profile=%2, num_of_sessions=%3(V=%4, A=%5, M=%6,BC=%7) (R003) %1 Client IP address %2 Profile name of requested PLAY %3 Total number of client sessions %4 Total distribution count of Video stream %5 Total - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 268
failure or missing valid authentication information. 457: Playback time for RTSP is invalid. 501: An invalid RTSP option was used. 503: Failure to offer service, due to insufficient resources. The number of maximum RTP sessions, has passed the limit. Meaning RTSP connection has failed. 268 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 269
List of Viewer Messages Messages Displayed in the Information Display Messages displayed in the information display of the Viewer are classified into the following three types. Icon Category Information Message Explanation Help messages on various buttons, pull-down lists, etc., as well as - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 270
Tool before restoring the factory default settings. Note • For details on using Camera Management Tool, please refer to "Camera Management Tool User Manual". • For factory default settings, please refer to P. 273. Restoring the Initial Setting from the Maintenance Page in the Web Browser 1 Displays - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 271
switch or restart switch, it may be necessary to remove such items as the dome case or cover. For details, please refer to the "Installation Guide" included with the camera. R11 (VB-R11VE) R10 M641 M640 M741 M740 1 Hold down the reset switch while pressing the restart switch with a pointed object - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 272
R11 (VB-R11) 1 Turn the camera off by disconnecting the power cable. The camera does not have a power switch. To turn the camera on or off, connect or disconnect the power cable. 2 Hold down the reset switch and connect the power cable. Continue to hold the reset switch for five seconds or longer. - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 273
Setting Method IPv4 Address Subnet Mask IPv4 Default Gateway Address AutoIP IPv4 Address (AutoIP) • IPv6 IPv6 Auto (RA) Auto (DHCPv6) IPv6 Address (Manual) Prefix Length IPv6 Default Gateway Address IPv6 Address (Auto) • DNS Name Server Address 1 Name Server Address 2 Auto-Setting of Name Server - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 274
Item Pan/Tilt Speed Control R11 R10 Auto Flip R11 R10 • Day/Night (When Auto Is Set) Switching Brightness Response (sec.) • Installation Conditions LED Setting M741 M740 Image Flip • Camera Position Control Restricted to Presets R11 R10 Camera Position without Control • External Input Device 1 R11 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 275
Item Setting HTTP Port 80 HTTPS Port 443 • SNMP Server SNMP Disable Community Name public Administrator Contact Information Administration Function Name R11 R10 VB-R11/VB-R11VE/ VB-R10VE M641 M640 VB-M641VE/ VB-M641V/ VB-M640VE/VB-M640V M741 M740 VB-M741LE/VB-M740E Installation - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 276
Item Post-event Buffer (sec) • HTTP Upload Notification URI User Name Proxy Server Proxy Port Proxy User Name Parameter (query string) • FTP Upload Notification FTP Server User Name PASV Mode File Upload Path File Naming Subdirectory Name to Create File Name to Create File Name to Create Maximum - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 277
Item Setting External Device Output for Inactive Disable Event Audio Playback at Active Event Disable Audio Playback at Inactive Event Disable Sound Clip Volume 50 Day/Night Mode Switching Disable R11 M641 M741 • Volume Detection Volume Detection Event Disable Detect Criteria The - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 278
Item Setting Linked Event Disable Event Linking Method AND Event Order Not specified Event Interval (sec.) 2 Event 1 Event Type External Device Input External Device Input Input 1 Status Active Event 2 Event Type Intelligent Function Intelligent Function Setting 1 Status ON - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 279
Item Setting Event Interval (sec.) 2 Event 1 Event Type External Device Input External Device Input Input 1 Status Active Event 2 Event Type Intelligent Function Intelligent Function Setting 1 Status ON Operation ON Event Operation Disable Ongoing ON Event Operation Disable OFF - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 280
Item Setting Country (C) State/Province (ST) Locality (L) Organization (O) Organizational Unit (OU) Common Name (CN) Validity Period Start Date Validity Period End Date • Encrypted communications SSL Communications Disable • 802.1X Authentication 802.1X Authentication? Disable - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 281
Item Setting • IPsec Set 3 IPsec Set Disable IPsec Mode Tunnel Mode Destination IPv4 Address Destination IPv6 Address Source IPv4 Address Source IPv6 Address Security Protocol ESP Security Gateway IPv4 Address Security Gateway IPv6 Address Destination Subnet Mask Length 16 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 282
Item SA AH SPI (inbound) Setting 282 - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 283
Index Numerics 802.1X Authentication 124 A Abandoned Object Detection 211, 221 Access Control 118, 138 Admin Tools 192 Admin Tools Certificate 22, 28 Admin Viewer 138, 140, 141 Administrator 138 Administrator Password 36, 68 ADSR 82 AGC Limit 75 Aperture 80, 163 Area Zoom 150 Area Zoom/ - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 284
Strength 167 284 Infrared Strength 76 Initial Setting 36, 79, 159, 270 Initial Setting Registration 159 Input Volume 87 Installation Guide 5 Intelligent Function Display Options 234 Operation Mode 214 Restart 235 Intelligent Function Setting Tool 210 Intrusion Detection 213, 226 IPsec - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 285
Camera Control 118, 138 Pulse 104 R Reboot 134 Receive Audio 155 Reconnect 142 Recorded Video Utility 187, 240 Recording Manually 186 Recording to Memory Card 186 Recreate Video Management Information ....... 132 Reference Volume Level 107 Refresh Drive System 135 Removed - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 286
Transmit Audio 156 Troubleshooting 254 Trusted Sites 32, 40 Types of Detection 211, 213, 217 U Unmount 132 Upload 96 User Account 118 User Authentication 42 User List 118 User - Canon VB-M740E | Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 287
BIE-7048-000 © CANON INC. 2015
The Operation Guide should be read before using the network camera.
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Network Camera
Operation Guide
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