Canon VB-M740E Network Camera VB-R11VE/VB-R11/VB-R10VE/VB-M641VE/VB-M641V/VB-M - Page 257

S311 Working error in external input/output service [err] Description %1 %2 %3 Meaning Countermeasure cannot work extio [%1][%2][%3] (S311) Error number Cause of error Error information An error occurred while the external input/output device service was running. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S312 Working error in timer service [err] Description cannot work timer [%1][%2][%3] (S312) %1 Error number %2 Cause of error %3 Error information Meaning Countermeasure An internal error occurred in the timer service. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S320 PAN/TILT operation error [err] Description %1 error occurred. [%2] (S320) %1 PAN | TILT %2 Meaning Warning details An error occurred during operation or stopping of PAN/TILT. Countermeasure Check that the camera is not touching the dome, etc. If the error is not caused by problems such as contact with peripheral items, the camera is faulty. Arrange for servicing. S330 Failure of fan [err] Description FAN [%1] failure (S330) %1 Fan number Meaning Countermeasure Detected that the fan is not rotating or the rotation speed has significantly decreased. If the problem persists after rebooting, the fan may have failed. Arrange for servicing. S331 Failure of heater [err] Description %1 HEATER [%1] failure (S331) Heater number Meaning An abnormality was detected when using the heater. Countermeasure There may be a connection problem with the heater unit you attached, so check the connections (VB-M641VE). If the problem persists after rebooting, the heater may have failed. Arrange for servicing. S410 Event service initialization error [crit] Description event initialization error [%1][%2] (S410) %1 Error number %2 Cause of error Meaning An error occurred in the initialization of the event service. Countermeasure If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S411 External input/output service initialization error [crit] Description %1 extio initialization error [%1][%2] (S411) Error number %2 Cause of error Meaning Countermeasure An error occurred in the initialization of the external input/output device service. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. S412 Timer service initialization error [crit] Description %1 %2 Meaning Countermeasure timer initialization error [%1][%2] (S412) Error number Cause of error An error occurred in the initialization of the timer service. If the problem persists after rebooting, the camera is faulty. Arrange for servicing. Appendix 7 257