Canon imageCLASS MF6530 imageCLASS MF6500 Series Advanced Guide - Page 106

number. See Dialing an Overseas Number With, Maintenance, in the Basic Guide. - scanner not working

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Advanced Fax Features 1 Advanced Copy Features 2 Network 3 Remote UI 4 System Monitor 5 Reports and Lists 6 Troubleshooting 7 Appendix 8 Back Previous Next TOP Q Is BUSY/NO SIGNAL shown on the ERROR TX Memory fills up immediately when you try to send. REPORT? Q Are you sending with the resolution set to A The fax number you dialed is busy. Try sending the or ? document later. A If your document does not contain fine text or A The recipient's machine is not working. Ask the photographs, set the resolution to . recipient to check the machine. A If your document contains fine text or photographs, Q Did the recipient's machine answer within 35 send it directly rather than using a memory seconds (after all automatic redialing transmission. attempts)? Q Is a document stored in memory, leaving little A Ask the recipient to check the machine. For an memory available? overseas call, add pauses to the registered number. (See "Dialing an Overseas Number (With A Print, send, or delete any documents stored in Pauses)," on p. 1-6.) memory. Q Is the Processing/Data indicator lit? Faxes sent from the machine are spotted or dirty. A The external phone is busy. Please wait until the external phone becomes free. Q Is the recipient's machine working properly? A Check the machine by making a copy. If the copy is clear, the problem may be in the recipient's machine. If the copy is spotted or dirty, clean the scanner components. (See Chapter 11, "Maintenance," in the Basic Guide.) Table of Contents Index 7-7

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1
2
3
4
5
6
7
8
TOP
Back
Previous
Next
7-7
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
Reports and Lists
Troubleshooting
Appendix
Q
Is BUSY/NO SIGNAL shown on the ERROR TX
REPORT?
A
The fax number you dialed is busy. Try sending the
document later.
A
The recipient’s machine is not working. Ask the
recipient to check the machine.
Q
Did the recipient’s machine answer within 35
seconds (after all automatic redialing
attempts)?
A
Ask the recipient to check the machine. For an
overseas call, add pauses to the registered
number. (See “Dialing an Overseas Number (With
Pauses),” on p. 1-6.)
Q
Is the Processing/Data indicator lit?
A
The external phone is busy. Please wait until the
external phone becomes free.
Memory fills up immediately when you try to send.
Q
Are you sending with the resolution set to
<SUPER FINE> or <ULTRA FINE>?
A
If your document does not contain fine text or
photographs, set the resolution to <STANDARD>.
A
If your document contains fine text or photographs,
send it directly rather than using a memory
transmission.
Q
Is a document stored in memory, leaving little
memory available?
A
Print, send, or delete any documents stored in
memory.
Faxes sent from the machine are spotted or dirty.
Q
Is the recipient’s machine working properly?
A
Check the machine by making a copy. If the copy is
clear, the problem may be in the recipient’s
machine. If the copy is spotted or dirty, clean the
scanner components. (See Chapter 11,
“Maintenance,” in the Basic Guide.)