Canon imageCLASS MF6530 imageCLASS MF6500 Series Advanced Guide - Page 108

Receiving Problems

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Advanced Fax Features 1 Advanced Copy Features 2 Network 3 Remote UI 4 System Monitor 5 Reports and Lists 6 Troubleshooting 7 Appendix 8 ■ Receiving Problems Cannot receive a fax automatically. Q Is the machine set to receive automatically? A For the machine to receive faxes automatically, receive mode must be set to , , or . If you have set , confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded. (See "Setting Receive Mode," on p. 1-8.) Q Is a document stored in memory, leaving little or no memory available? A Print, send, or delete any documents stored in memory. Q Has an error occurred during reception? A Check the LCD for an error message. (See Chapter 12, "Troubleshooting," in the Basic Guide.) A Print an Activity Report and check for an error. (See "ACTIVITY REPORT," on p. 6-5.) Back Previous Next TOP Q Is paper loaded in the machine? A Make sure paper is loaded in the machine. (See "Set Up the Machine," in the Starter Guide.) Q Is the telephone cable connected properly? A Make sure the cable is connected properly. (See "Set Up the Machine," in the Starter Guide.) No automatic switching between telephone and fax calls. Q Is the machine set to switch automatically between telephone and fax calls? A For the machine to switch between fax and telephone calls automatically, the receive mode must be set to , , or . If you have set , confirm that an answering machine is connected to the machine and that it is turned on with an outgoing message properly recorded. (See "Setting Receive Mode," on p. 1-8.) Table of Contents Index 7-9

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Back
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Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
Reports and Lists
Troubleshooting
Appendix
■
Receiving Problems
Cannot receive a fax automatically.
Q
Is the machine set to receive automatically?
A
For the machine to receive faxes automatically,
receive mode must be set to <FaxTel>, <FaxOnly>,
or <AnsMode>. If you have set <AnsMode>,
confirm that an answering machine is connected to
the machine and that it is turned on with an
outgoing message properly recorded. (See
“Setting Receive Mode,” on p. 1-8.)
Q
Is a document stored in memory, leaving little
or no memory available?
A
Print, send, or delete any documents stored in
memory.
Q
Has an error occurred during reception?
A
Check the LCD for an error message. (See
Chapter 12, “Troubleshooting,” in the Basic Guide.)
A
Print an Activity Report and check for an error.
(See “ACTIVITY REPORT,” on p. 6-5.)
Q
Is paper loaded in the machine?
A
Make sure paper is loaded in the machine. (See
“Set Up the Machine,” in the Starter Guide.)
Q
Is the telephone cable connected properly?
A
Make sure the cable is connected properly. (See
“Set Up the Machine,” in the Starter Guide.)
No automatic switching between telephone and fax calls.
Q
Is the machine set to switch automatically
between telephone and fax calls?
A
For the machine to switch between fax and
telephone calls automatically, the receive mode
must be set to <FaxTel>, <AnsMode>, or <DRPD>.
If you have set <AnsMode>, confirm that an
answering machine is connected to the machine
and that it is turned on with an outgoing message
properly recorded. (See “Setting Receive Mode,”
on p. 1-8.)