Canon imageCLASS MF6550 imageCLASS MF6500 Series Advanced Guide - Page 116

Telephone Problems (MF6550/MF6560/MF6580 Only - power cord

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Advanced Fax Features 1 Advanced Copy Features 2 Network 3 Remote UI 4 System Monitor 5 Reports and Lists 6 Troubleshooting 7 Appendix 8 Back Previous Next TOP Telephone Problems (MF6550/MF6560/MF6580 Only) Cannot dial. Q A Q A Q A Q A Is the telephone cable connected properly? Make sure the cable is connected properly. (See "Set Up the Machine," in the Starter Guide.) Is the power cord plugged in securely? Check that the power cord is securely plugged into the machine and into the wall outlet. If the machine is plugged into a power strip, make sure the power strip is plugged in and turned on. Is the main power switch turned on? Turn on the main power switch. Is the machine set for the correct telephone line type? Make sure the machine is set for the correct telephone line type. (See "Set the Machine for Sending Faxes," in the Starter Guide.) Telephone disconnects while you are talking. Q Is the telephone cable connected properly? A Make sure the cable is connected properly. (See "Set Up the Machine," in the Starter Guide.) Q Is the telephone cable defective? A Use another cord. Calls do not connect, or the wrong number is dialed. Q Did you confirm the dial tone before entering the telephone number? A Make sure to confirm the dial tone before entering a telephone number. If you enter the number before the dial tone can be heard, the call may not connect, or the wrong number may be dialed. Table of Contents Index 7-17

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1
2
3
4
5
6
7
8
TOP
Back
Previous
Next
7-17
Table of Contents
Index
Advanced Fax
Features
Advanced Copy
Features
Network
Remote UI
System Monitor
Reports and Lists
Troubleshooting
Appendix
Telephone Problems
(MF6550/MF6560/MF6580 Only)
Cannot dial.
Q
Is the telephone cable connected properly?
A
Make sure the cable is connected properly. (See
“Set Up the Machine,” in the Starter Guide.)
Q
Is the power cord plugged in securely?
A
Check that the power cord is securely plugged into
the machine and into the wall outlet. If the machine
is plugged into a power strip, make sure the power
strip is plugged in and turned on.
Q
Is the main power switch turned on?
A
Turn on the main power switch.
Q
Is the machine set for the correct telephone line
type?
A
Make sure the machine is set for the correct
telephone line type. (See “Set the Machine for
Sending Faxes,” in the Starter Guide.)
Telephone disconnects while you are talking.
Q
Is the telephone cable connected properly?
A
Make sure the cable is connected properly. (See
“Set Up the Machine,” in the Starter Guide.)
Q
Is the telephone cable defective?
A
Use another cord.
Calls do not connect, or the wrong number is dialed.
Q
Did you confirm the dial tone before entering
the telephone number?
A
Make sure to confirm the dial tone before entering
a telephone number. If you enter the number
before the dial tone can be heard, the call may not
connect, or the wrong number may be dialed.