Compaq BL20p Installation Guide - Page 79

Table D-4, Is the Server Blade Internal Health LED Solid Green

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Troubleshooting Table D-4: Is the Server Blade Internal Health LED Solid Green? Answer No, it is amber. Possible Reasons A processor is in pre-failure condition. A DIMM is in pre-failure condition. One memory bank is valid, but another bank is missing a DIMM. One memory bank is valid, but another bank has mismatched DIMMs installed. One memory bank is valid, but another bank has an unsupported DIMM type installed. Possible Solutions Do the following: 1. Remove the server blade from the enclosure. 2. With the system powered down, remove the access panel. 3. Visually inspect the system for damage. 4. Reseat or replace processors and/or DIMMs. 5. Be sure that the proper connections exist among the power converter module, system board, SCSI backplane, and power button/LED board. 6. Reinstall the access panel. 7. Reinstall and power up the server blade. If the health LED is still not solid green, do one of the following: • Use the optional diagnostic station to power the server blade and use the iLO remote console to continue the diagnosis. • Contact a Compaq authorized service provider for replacement parts and service. continued Compaq ProLiant BL20p Server Blade Setup and Installation Guide D-7

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Troubleshooting
Compaq ProLiant BL20p Server Blade Setup and Installation Guide
D-7
Table D-4:
Is the Server Blade Internal Health LED Solid Green?
Answer
Possible Reasons
Possible Solutions
No, it is amber.
A processor is in pre-failure
condition.
A DIMM is in pre-failure condition.
One memory bank is valid, but
another bank is missing a DIMM.
One memory bank is valid, but
another bank has mismatched
DIMMs installed.
One memory bank is valid, but
another bank has an unsupported
DIMM type installed.
Do the following:
1.
Remove the server blade from the
enclosure.
2.
With the system powered down,
remove the access panel.
3.
Visually inspect the system for
damage.
4.
Reseat or replace processors
and/or DIMMs.
5.
Be sure that the proper connections
exist among the power converter
module, system board, SCSI
backplane, and power button/LED
board.
6.
Reinstall the access panel.
7.
Reinstall and power up the server
blade.
If the health LED is still not solid green,
do one of the following:
•
Use the optional diagnostic station
to power the server blade and use
the iLO remote console to continue
the diagnosis.
•
Contact a Compaq authorized
service provider for replacement
parts and service.
continued