Dell DL4000 Appliance Release Notes - Page 14

Remount fails for both controllers after a Recovery and Update Utility (version # 184) upgrade and a factory restore Description Workaround/ Solution The remount volume was not able to restore the mount point previously used by the VM volume because the volume letter was reassigned to other removable devices. Remove all removable media from the system and then run Remount Volumes again. Occasionally Windows Recovery Wizard fails if Rapid Appliance Self Recovery (RASR) was launched from bootable RASR virtual disk Description Workaround/ Solution When RASR is launched from a bootable RASR virtual disk, the following error is displayed: To restore thus computer, Windows needs to format the drive that the Windows Recovery Environment is currently running on. To continue with the restore, shut down the computer and boot it from a Windows installation disc or a system repair disc and then try the restore again. Perform restore using System Recovery option. Virtual disks fail to get created when running the AppAssure Appliance Recovery Wizard Description Workaround/ Solution The Rapid Appliance Self Recovery and the Winbackup virtual disks fail to get created when running the AppAssure Appliance Recovery Wizard. Perform the following: 1. If the AppAssure Appliance Recovery Wizard fails with both Virtual disk options selected, deselect one of the Virtual disks to complete the AppAssure Appliance Recovery Wizard. 2. If step 1 fails reverse the selection. If this combination also fails it usually means the DL Appliance is out of disk space. 3. Deselect both the VDs so that the AppAssure Appliance Recovery Wizard skips VD creation altogether. AppAssure Appliance Recovery Wizard should then complete successfully. 14