Dell DL4000 Appliance Release Notes - Page 9

Known issues and limitations for Rapid, Recovery

Page 9 highlights

2 Known issues and limitations for Rapid Recovery NOTE: Rapid Recovery version 6.0.2 is available. If upgrading from a localized version of a previous release (such as AppAssure 5.4.3), note that the upgraded Rapid Recovery components, including the Core Console and the PowerShell module, are only available in English. Download DL Appliance Log feature fails Description Workaround/ Solution On clicking Collect Logs on the Download DL Appliance Log panel, no results are displayed. Download DL Appliance Log doesn't work with Rapid Recovery 6.0.2. To manually locate the logs in your system: 1. Click Collect Logs. Wait until Collect Server Logs background job is finished. The job status can be tracked in the Core GUI either on the Events tab or running tasks dropdown in the upper-right corner of the page. 2. Go to, C:\ProgramData\AppRecovery\OMSA_logs. The zip file in this folder contains all the collected logs. Some symbols are displayed as numeric codes in the backup link Description Workaround/ Solution Some symbols are displayed as numeric codes in the backup link on the Appliance page on the Health tab in the Portuguese Rapid Recovery core. The backup link points to the Backup page in the Appliance tab. You can navigate to the page manually. VM operation buttons are missing on the VM Management page Description Workaround/ Solution VM operations buttons (start/stop) are not available on VM Management page. The Virtual Standby page is displayed instead. Go to the corresponding hypervisor (Hyper-V or ESXi) and make the setting changes. 9

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2
Known issues and limitations for Rapid
Recovery
NOTE:
Rapid Recovery version 6.0.2 is available. If upgrading from a localized version of a previous
release (such as AppAssure 5.4.3), note that the upgraded Rapid Recovery components, including
the Core Console and the PowerShell module, are only available in English.
Download DL Appliance Log feature fails
Description
On clicking
Collect Logs
on the
Download DL Appliance Log
panel, no results are
displayed. Download DL Appliance Log doesn’t work with Rapid Recovery 6.0.2.
Workaround/
Solution
To manually locate the logs in your system:
1.
Click
Collect Logs
.
Wait until Collect Server Logs background job is finished. The job status can
be tracked in the Core GUI either on the
Events
tab or running tasks drop-
down in the upper–right corner of the page.
2.
Go to,
C:\ProgramData\AppRecovery\OMSA_logs
. The zip file in this folder
contains all the collected logs.
Some symbols are displayed as numeric codes in the
backup link
Description
Some symbols are displayed as numeric codes in the backup link on the
Appliance
page on the
Health
tab in the Portuguese Rapid Recovery core.
Workaround/
Solution
The backup link points to the
Backup
page in the
Appliance
tab. You can navigate
to the page manually.
VM operation buttons are missing on the VM
Management page
Description
VM operations buttons (start/stop) are not available on
VM Management
page. The
Virtual Standby
page is displayed instead.
Workaround/
Solution
Go to the corresponding hypervisor (Hyper-V or ESXi) and make the setting
changes.
9