Dell DL4000 Appliance Release Notes - Page 24

AppAssure Appliance Configuration Wizard

Page 24 highlights

Cause Workaround/ Solution This issue occurs after you change the hostname of the system using AppAssure Appliance Configuration Wizard, close the AppAssure Console and delete its desktop shortcut. Do not delete the desktop shortcut for the AppAssure Core Console. Error displayed when no NIC is selected for configuration Description Workaround/ Solution An error is displayed when you configure the appliance without selecting any NIC. While configuring the appliance, connect at least one ethernet port. 1. Close the displayed error message. 2. Restart the appliance. 3. Connect at least one ethernet port. 4. Start the AppAssure Appliance Configuration Wizard and select at least one NIC port for configuration. Error message does not close when trying to exit AppAssure Appliance Configuration Wizard Description Workaround/ Solution If you try to close the AppAssure Appliance Configuration Wizard after an error in storage provisioning, a message prompts you to wait. The appliance stops responding and you cannot close the displayed message. Restart the Appliance, the AppAssure Appliance Configuration Wizard should start automatically. License key installation failure Description Workaround/ Solution Appliance does not display a red X for Software License after the license keys for various components fail to install. Run the license key installation again. License key installation and AppAssure Appliance Configuration Wizard fails Description Configuration of the appliance fails when incorrect data (for example, incorrect host name, domain credentials, and so on) is entered in using the AppAssure Appliance Configuration Wizard. The AppAssure Appliance Configuration Wizard may continue to fail after restarting as the AppAssure services are not automatically restarted. 24

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Cause
This issue occurs after you change the hostname of the system using AppAssure
Appliance Configuration Wizard, close the AppAssure Console and delete its
desktop shortcut.
Workaround/
Solution
Do not delete the desktop shortcut for the AppAssure Core Console.
Error displayed when no NIC is selected for configuration
Description
An error is displayed when you configure the appliance without selecting any NIC.
Workaround/
Solution
While configuring the appliance, connect at least one ethernet port.
1.
Close the displayed error message.
2.
Restart the appliance.
3.
Connect at least one ethernet port.
4.
Start the AppAssure Appliance Configuration Wizard and select at least one
NIC port for configuration.
Error message does not close when trying to exit
AppAssure Appliance Configuration Wizard
Description
If you try to close the AppAssure Appliance Configuration Wizard after an error in
storage provisioning, a message prompts you to wait. The appliance stops
responding and you cannot close the displayed message.
Workaround/
Solution
Restart the Appliance, the AppAssure Appliance Configuration Wizard should start
automatically.
License key installation failure
Description
Appliance does not display a red
X
for
Software License
after the license keys for
various components fail to install.
Workaround/
Solution
Run the license key installation again.
License key installation and AppAssure Appliance
Configuration Wizard fails
Description
Configuration of the appliance fails when incorrect data (for example, incorrect
host name, domain credentials, and so on) is entered in using the AppAssure
Appliance Configuration Wizard.
The AppAssure Appliance Configuration Wizard may continue to fail after restarting
as the AppAssure services are not automatically restarted.
24