Dell DL4000 Appliance Release Notes - Page 20

Appliance tab does not have any content Description Workaround/ Solution When you click the Appliance tab, the content inside the table is not displayed. The following error message is displayed instead: The following error occurred during the previous installation attempt. This typically happens when the AppAssure core is updated in RUU, and the AppAssure core is open in a browser. Clear browser cache. Go to Internet Options in IE, click General → Browsing history → delete browsing history and press Delete. Restart the browser. "Collecting..." message remains on the screen while collecting DL Appliance logs Description Workaround/ Solution "Collecting..." message remains on the screen while trying to collect logs in AppAssure Core through Tools → Diagnostics →View Logs. Press F5 to refresh the browser. VM Operations buttons for virtual standby are active while VM export is being performed Description Workaround/ Solution While the VM export is in progress, the VM operation buttons Start and Add Network Adapter are enabled. Do not click these buttons until the corresponding VM export is complete. Installing the wrong RUU causes features in the DL Appliance to hang Description Workaround/ Solution Installing the incorrect Recovery and Update Utility (RUU) on your DL Appliance causes features to break or not work properly. Every DL Appliance has a unique RUU. To download the correct RUU, go to www.Dell.com/support, click Servers, Storage, & Networking → Dell Storage → → Drivers & downloads → Category → IDM → Dell DL4000 Series Appliance (DL4300 and DL4000) Recovery and Update Utility. Appliance tab loses functionality Description Occasionally, you may see that Appliance tab does not respond. The rotating progress button is stuck. 20