Dell DL4000 Appliance Release Notes - Page 18

Error displayed while creating the RASR USB key

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On remounting volumes an error occurs when one of the mount points is removed on the appliance Description Workaround/ Solution The error Failed read consistency lock on IsSpare_AC or MediaPresent_DiskDriveToStorageExtent_AC Association Cache is displayed when repository was provisioned on several controllers and one of the mount points was removed. 1. Restart Core's Service. 2. To get access to the disks, proceed to the Disk Management and assign a letter to both repository disks. 3. To view Open Existing DVM Repository window, click Open Existing Repository button from the Repositories tab. Enter the path of repository in the Path field that corresponds to the volumes with assigned letters (step 2). 4. Click Open. 5. Fix storage paths for current repository by clicking the Change link. 6. Specify both location paths that correspond to the volumes with assigned letters (step 2). 7. Click OK. 8. Refresh the Repositories tab. Content in the DL Appliance Backup tab is missing after running the Recovery and Update Utility Description Workaround/ Solution After you recover your Appliance through the Recovery and Update Utility (RUU) and restart the AppAssure Core Web Console, content in the Appliance Backup tab goes missing if a web browser is open while the RUU is running. Clear the browser cache, close the browser, and start the AppAssure Core Web Console. Error displayed while creating the RASR USB key Description Workaround/ Solution While creating the RASR USB key, the following message is displayed: Unable to connect to Dell storage management Web service. Try restarting the Windows Management Instrumentation service, and then restart the Dell Storage Management Web and reload this page. Ignore this message. 18

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On remounting volumes an error occurs when one of the
mount points is removed on the appliance
Description
The error
Failed read consistency lock on IsSpare_AC or
MediaPresent_DiskDriveToStorageExtent_AC Association Cache
is displayed when
repository was provisioned on several controllers and one of the mount points was
removed.
Workaround/
Solution
1.
Restart Core’s Service.
2.
To get access to the disks, proceed to the
Disk Management
and assign a
letter to both repository disks.
3.
To view
Open Existing DVM Repository
window, click
Open Existing
Repository
button from the
Repositories
tab. Enter the path of repository in
the
Path
field that corresponds to the volumes with assigned letters (step 2).
4.
Click
Open
.
5.
Fix storage paths for current repository by clicking the
Change
link.
6.
Specify both location paths that correspond to the volumes with assigned
letters (step 2).
7.
Click
OK
.
8.
Refresh the
Repositories
tab.
Content in the DL Appliance Backup tab is missing after
running the Recovery and Update Utility
Description
After you recover your Appliance through the Recovery and Update Utility (RUU)
and restart the AppAssure Core Web Console, content in the Appliance
Backup
tab
goes missing if a web browser is open while the RUU is running.
Workaround/
Solution
Clear the browser cache, close the browser, and start the AppAssure Core Web
Console.
Error displayed while creating the RASR USB key
Description
While creating the RASR USB key, the following message is displayed:
Unable to
connect to Dell storage management Web service. Try restarting
the Windows Management Instrumentation service, and then
restart the Dell Storage Management Web and reload this page
.
Workaround/
Solution
Ignore this message.
18