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Dell DL4000 Appliance Release Notes - Page 21

AppAssure Appliance Configuration Wizard fails

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Workaround/ Solution 1. Restart Internet Information Service Manager. 2. Restart the services in the given order: a. Windows Management Instrumentation b. SRM Web Service c. AppAssureCore 3. Clear the browser cache. 4. Refresh the page. Non-RAID 6 configurations are not supported on your appliance The user cannot manually provision storage in a non-RAID 6 configuration because AppAssure supports RAID-6 configuration only. AppAssure Appliance Configuration Wizard fails to complete Description Workaround/ Solution The AppAssure Appliance Configuration Wizard fails to complete, if the user terminates the process or if a device error occurs. Rerun the AppAssure Appliance Configuration Wizard using the shortcut on the desktop. The appliance tab status is green after an upgrade Description Workaround After a system upgrade, the appliance tab status is green on the Core with no information displayed. Try to log on as a local administrator, if that works then log back in as a domain administrator and set up the Service Request Manager (SRM) service to use the domain account login. The appliance tab is empty if the UI is active overnight Description Workaround The Appliance tab is empty if the User Interface (UI) is left active overnight. Refresh the window, press F5. No warning is displayed when a repository has been unmounted Description Workaround When the repository is unmounted no warning is displayed. Remount the volume. For more information, see topic 'Remounting Volumes' in Dell DL4000 Appliance User's Guide. 21

Section	Page
Dell DL4000 Appliance Release Notes	3
Introduction	6
About Dell DL4000 Appliance	6
About DL Appliance Software	6
Other information you may need	6
Registering your appliance on the license portal	7
Known issues and limitations for Rapid Recovery	9
Download DL Appliance Log feature fails	9
Some symbols are displayed as numeric codes in the backup link	9
VM operation buttons are missing on the VM Management page	9
Winbackup feature does not function using the Backup now button	10
An incorrect link is displayed in the Backup Status message	10
Appliance Backup tab freezes when creating a RASR USB drive	10
Error message displayed when creating a RASR USB drive in the Appliance Backup tab	10
Error displayed when you click the virtual standby tab	11
Cannot recover the DVM repository after remounting volumes if one of the mount points was removed on your appliance	11
DVM Repository created in Rapid Recovery 6.0 cannot be mounted in AppAssure 5.4.3	11
After upgrading to Rapid Recovery 6.0, Recovery and Update Utility fails to start after a reboot	11
On upgrading the Core from AppAssure 5.4.3 to Rapid Recovery 6.0, the Core Console does not launch automatically	12
Error displayed when remounting volumes	12
Rapid Recovery 6.0 displays an error when ESX(i) host is offline	12
Known issues and limitations for AppAssure	13
Running out of space while executing or configuring backup policy in the Backup tab on the Appliance page	13
Dell DL Appliance Applications fail with an error during the Recovery and Update Utility	13
Unable to recover the Appliance with Windows Recovery Wizard when booting from a USB drive	13
Remount fails for both controllers after a Recovery and Update Utility (version # 184) upgrade and a factory restore	14
Occasionally Windows Recovery Wizard fails if Rapid Appliance Self Recovery (RASR) was launched from bootable RASR virtual disk	14
Virtual disks fail to get created when running the AppAssure Appliance Recovery Wizard	14
Windows Backup Policy state changes to Bad Policy after clicking the Backup now button	15
AppAssure Core upgrade fails when performed manually	15
When remounting volumes on the Provisioning page a new job with an error status is created	15
The Remount volumes button on Appliance tab does not remount the repository volume	15
At times nonlocalized messages are displayed in the AppAssure Core and the AppAssure Event log	16
Do not use underscore in the hostname	17
Recovery and Update Utility build 99 fails	17
On remounting volumes an error occurs when one of the mount points is removed on the appliance	18
Content in the DL Appliance Backup tab is missing after running the Recovery and Update Utility	18
Error displayed while creating the RASR USB key	18
View Policy in the appliance tab responds slowly	19
Error displayed when the hostname of your appliance is configured and added to a domain	19
Dell Storage Management Web Service fails to start	19
Status of Appliance tab indicator is yellow if the RASR USB drive is not created	19
Appliance tab does not have any content	20
\	20
VM Operations buttons for virtual standby are active while VM export is being performed	20
Installing the wrong RUU causes features in the DL Appliance to hang	20
Appliance tab loses functionality	20
Non-RAID 6 configurations are not supported on your appliance	21
AppAssure Appliance Configuration Wizard fails to complete	21
The appliance tab status is green after an upgrade	21
The appliance tab is empty if the UI is active overnight	21
No warning is displayed when a repository has been unmounted	21
Unsuccessful creation of RASR or Windows Backup LUN by Configuration Wizard	22
Attempting to provision with SATA device does not display any error message	22
OpenManage Server Administrator issues	22
OpenManage Server Administrator fails to install properly	22
OpenManage Server Administrator fails to update status	22
Task failed with exception error	23
Recovery and Update Utility takes time to complete	23
Inaccurate reporting due to unexpected replacement of MD1200 enclosures	23
Desktop shortcut for AppAssure not displayed for domain users	23
Core console shortcut is not updated with hostname change	23
Error displayed when no NIC is selected for configuration	24
Error message does not close when trying to exit AppAssure Appliance Configuration Wizard	24
License key installation failure	24
License key installation and AppAssure Appliance Configuration Wizard fails	24
Incorrect message displayed for license configuration failure	25
Storage provisioning window does not resize when the display resolution is changed	25
Getting help	26
Contacting Dell	26