Dell DL4000 Appliance Release Notes - Page 22

Unsuccessful creation of RASR or Windows Backup LUN

Page 22 highlights

Unsuccessful creation of RASR or Windows Backup LUN by Configuration Wizard Description Workaround The configuration wizard creates RASR file or the Windows backup LUNs unsuccessfully. Reboot or retry. NOTE: Duplicate LUNs are created if the configuration wizard was partially successful. Delete the duplicate LUNs using the Server Administrator. Attempting to provision with SATA device does not display any error message Description Workaround No error message is displayed if a SATA device is used to provision the storage. SATA devices are not supported on Dell DL4000 or MD1200 systems. OpenManage Server Administrator issues Description Workaround/ Solution Due to the complex interactions between the various subsystems in the DL4000 appliance, OpenManage Server Administrator may not always function properly. Restart the DSM SM Data Manager service. OpenManage Server Administrator fails to install properly Description Workaround/ Solution In rare instances when using the Recovery and Update Utility, OpenManage Server Administrator may not install properly. Manually delete OpenManage by clicking Start → Control Panel → Uninstall a program → Dell OpenManage Systems Management Software, and then manually reinstall the software. OpenManage Server Administrator fails to update status Description Workaround/ Solution OpenManage Server Administrator sometimes fails to update the status, and the OpenManage Server Administrator status does not match the status displayed on the Appliance tab Overall Status screen. Navigate to Server Manager → Tools → Services, and then stop and restart the DSM SA Data Manager service. NOTE: The Services window may direct you to restart other services. If the issue remains after restarting the services, restart the appliance. 22

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26

Unsuccessful creation of RASR or Windows Backup LUN
by Configuration Wizard
Description
The configuration wizard creates RASR file or the Windows backup LUNs
unsuccessfully.
Workaround
Reboot or retry.
NOTE:
Duplicate LUNs are created if the configuration wizard was partially
successful. Delete the duplicate LUNs using the Server Administrator.
Attempting to provision with SATA device does not
display any error message
Description
No error message is displayed if a SATA device is used to provision the storage.
Workaround
SATA devices are not supported on Dell DL4000 or MD1200 systems.
OpenManage Server Administrator issues
Description
Due to the complex interactions between the various subsystems in the DL4000
appliance, OpenManage Server Administrator may not always function properly.
Workaround/
Solution
Restart the DSM SM Data Manager service.
OpenManage Server Administrator fails to install properly
Description
In rare instances when using the Recovery and Update Utility, OpenManage Server
Administrator may not install properly.
Workaround/
Solution
Manually delete OpenManage by clicking
Start
Control Panel
Uninstall a
program
Dell OpenManage Systems Management Software
, and then manually
reinstall the software.
OpenManage Server Administrator fails to update status
Description
OpenManage Server Administrator sometimes fails to update the status, and the
OpenManage Server Administrator status does not match the status displayed on
the
Appliance
tab
Overall Status
screen.
Workaround/
Solution
Navigate to
Server Manager
Tools
Services
, and then stop and restart the
DSM SA Data Manager
service.
NOTE:
The
Services
window may direct you to restart other services. If the
issue remains after restarting the services, restart the appliance.
22