Dell DL4000 Appliance Release Notes - Page 19
Dell Storage Management Web Service fails to start - drivers
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View Policy in the appliance tab responds slowly Description Workaround/ Solution When you click the View Policy button, it changes appearance, but takes some time for the dialog box to display. If you interact with the user interface during this delay, the following message is displayed: is not responding. Wait for this message to disappear. Error displayed when the hostname of your appliance is configured and added to a domain Description Workaround/ Solution When you change the hostname of your appliance and add it to a domain with an identical hostname, the following message is displayed: A critical error occurred while trying to configure the hostname and domain settings. Ensure that hostname does not already exist in the domain. If the issue persists, close the AppAssure Appliance Configuration Wizard, delete the configuration file below and restart the wizard. C:\Program Files\Dell\PowerVault\Appliances \DL\FTBU\FTBU.dat If the issue still persist, contact Dell support further assistance. Reboot your appliance to join the domain. Dell Storage Management Web Service fails to start Description Workaround/ Solution Dell Storage Management Web Service fails to start due to a conflict with the Broadcom driver. Download and install the latest QLogic driver. Go to www.Dell.com/support , click Servers, storage, & Networking → PowerVault → Dell DL4000Drivers & downloads → Category → Network → QLogic BCM57xx and BCM57xxx. During the installation, deselect the CIM Provider with Qlogic Advanced Server Program (QLASP) and start the Storage Resource Management software. Status of Appliance tab indicator is yellow if the RASR USB drive is not created Description It is recommended to create the RASR USB drive when the AppAssure Appliance Configuration Wizard is running. If the RASR USB drive is not created, then the Rapid Appliance Self Recovery status on the health page turns yellow. This in turn causes the Appliance tab indicator to turn yellow. 19