Dell Dimension 4100 Dell Dimension 4100 System Solutions Guide
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- Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 1
Dell™ Dimension™ 4100 Systems SOLUTIONS GUIDE www.dell.com support.dell.com - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 2
help file (see "Accessing Help Files" on page 20 of this guide for instructions on how to open the help file). Information in this document is subject to change without notice. © 2000-2001 Dell Computer Corporation. All rights reserved. Reproduction in any manner whatsoever without the written - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 3
13 Parallel Printer 14 USB Printer 15 Installing the Printer Driver 15 Turning Off the Computer 16 Windows 98 Second Edition (SE) and Windows Millennium Edition (Me 16 Windows 2000 16 2 Solving Problems Finding Solutions 18 Accessing Help Files 20 Power Problems 20 Start-Up Error Messages - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 4
27 Keyboard Problems 28 Drive Problems 28 If you cannot save a file to a floppy disk 28 If you cannot play a music CD or install a program from a CD 29 If you cannot play a DVD movie 30 If the CD-RW drive stops writing 30 If you have a hard drive problem 30 Network Problems 31 Windows Error - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 5
45 Removing Cards 48 Adding Memory 48 Adding a Second Hard Drive 50 Adding Other Drives 56 5.25-Inch Devices 56 3.5-Inch Devices 63 Replacing the Computer Cover 71 4 Appendix Specifications 74 Standard Settings 78 Viewing Settings 79 System Setup Screens 79 Clearing Forgotten Passwords - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 6
Contacting Dell 82 Contact Numbers and Addresses 82 Returning Items for Warranty Repair or Credit 94 Regulatory Information 95 FCC Notices (U.S. Only 97 Class A 97 Class B 98 Battery Disposal 98 NOM Information (Mexico Only 99 Información para NOM (únicamente para México 100 Warranty and - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 7
a non-USB device from the computer. • To help prevent electric shock, plug the computer and device power cables into properly grounded power sources. These cables are equipped with 3-prong plugs to help ensure proper grounding. Do not use adapter plugs or remove the grounding prong from a cable. If - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 8
Your Computer Before you remove the computer cover, perform the following steps in the sequence indicated. NOTICE: Do not attempt to service the computer yourself, except as explained in this guide and elsewhere in Dell documentation. Always follow installation and service instructions closely - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 9
card. Hold a card by its edges or by its metal bracket. CAUTION: There is a danger of a new battery exploding if it is incorrectly installed. Replace the battery only with the same or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 10
www.dell.com | support.dell.com 10 Safet y Ins tr uct ions - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 11
SECTION 1 Setting Up Setting Up Dellnet™ (U.S. Only) Connecting a Printer Turning Off the Computer www.dell.com | support.dell.com - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 12
icon on your Windows desktop. Click Send/Receive to download your messages from the mail server. When you download your messages, they are stored on your hard drive until you delete them. Viewing Your Account Information If you did not record your Dellnet user name or password, access the Dellnet - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 13
sending e-mail, determine whether the problem involves just one recipient or all recipients. Then contact the Dellnet technical support staff (see page 82). recommended preparation procedures, such as: • Removing the packaging • Installing the toner or ink cartridge • Loading paper Sett ing Up - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 14
www.dell.com | support.dell.com Then follow the instructions that came with the printer to connect it to the computer. If no information is provided, see the following sections. Parallel Printer 1 Turn off the computer (see page 16). NOTICE: Use only a standard IEEE parallel cable measuring 3 m (10 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 15
USB printer cable USB connector on printer HINT: You can connect USB devices while the computer is turned on. Installing the Printer Driver If you need to install a printer driver, insert the installation CD into the CD or DVD drive. Then follow the prompts on the screen using the instructions - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 16
. 4 Turn off your monitor and any other devices connected to power. Windows 2000 1 Save and exit any programs and files you have open. 2 Click the Start button, and then click Shut Down. 3 Click the pull-down menu under What do you want the computer to do?. 4 Click Shut down and then click OK. The - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 17
Problems Drive Problems Network Problems Windows Error Messages General Program Problems Internet Connection Problems E-Mail Problems Resolving Other Technical Problems Reinstalling Drivers Reinstalling Windows 98 Reinstalling Windows Me Reinstalling Windows 2000 www.dell.com | support.dell - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 18
www.dell.com | support.dell.com Finding Solutions Sometimes it's difficult to figure out where to go for answers. Use this chart to help you quickly find the answers to your questions. See page 20. Get technical assistance from Dell. See page 82. See page 31. 18 Solving Pr oblems - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 19
See page 33. See page 22. See page 24. See page 25. See page 26. See page 27. See page 28. See page 28. See page 31. See page 26. See page 31. See page 32. See page 33. See page 33. S olving Pr oblems 19 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 20
and then click Display. 4 Follow the instructions shown on the screen. Power Problems C H E C K T H E PO W E R L I G HT - When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode-press a key on the keyboard or move the mouse - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 21
). I NS E R T B O O T A B L E ME DI A - The operating system is trying to boot to a nonbootable floppy disk or CD. Insert a bootable floppy disk or CD. N ON -S Y S T E M D IS K ERR OR - There is a floppy disk in the floppy drive. Remove the floppy disk and restart the computer. S olving Pr oblems 21 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 22
and troubleshooting procedures specific to your monitor. Video and Monitor Problems If the screen is blank C H E C K T H E V I D E O C A B L E C O N N E C T I O N - Check for bent pins. Ensure that the video cable is connected as shown on the START HERE sheet for your computer. P R E S S T HE - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 23
Windows Me, click Changing the elapsed time before computer goes on standby or hibernate. If the screen is difficult to read A D J U S T T H E C O N T R A S T A N D B R I G H T N E S S - See the monitor documentation for instructions E - Turn off nearby fans, fluorescent lights, or halogen lamps to - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 24
down or off. Sound and Speaker Problems VE R I F Y T H E S P E A K E R C A B L E C O N N E C T I O N S - Ensure that the speakers are connected as shown on the START HERE sheet for your computer and the setup diagram supplied with the speakers. TE S T T H E E L E C T R I C A L O U T L E T - Ensure - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 25
D O N - See the documentation supplied with the printer. VERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS 1 Click the Start button, point to Settings, and then click Printers. If the printer is listed, right-click the printer icon, click Properties, and then select the Details tab. 2 Ensure that the - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 26
to the computer and to the scanner. U NL O CK T H E S CA N NE R- Ensure that your scanner is unlocked if it has a locking tab or button. RE I N S T A L L T H E S C A N N E R D R I V E R - Reinstall the scanner driver. See the scanner documentation for instructions. Modem Problems NOTICE: Connect - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 27
communicating with Windows. If all commands receive responses, the modem is operating properly. Mouse Problems RECONNECT THE MOUSE CABLE 1 Press to display the Start menu. 2 Use the keyboard arrow keys to highlight Shut Down and then press the key. 3 After the computer turns off - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 28
file for information on saving files to a floppy disk. RE C O N NE C T T HE K E Y B O A R D C A B L E - Shut down the computer (see page 16), reconnect the keyboard cable as shown on the START HERE sheet for your computer, and then restart the computer. Drive Problems If you cannot save a file to - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 29
Double-click the My Computer icon. If the CD drive is not listed, perform a full scan with your antivirus software to check for and remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A N O T H E R C D - Insert another CD to eliminate the - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 30
remove viruses. Viruses can sometimes prevent Windows from recognizing the drive. TE S T T H E D R I V E W I T H A NO T H E R D V D - Insert another DVD to eliminate the possibility that the original DVD is defective. CL EAN T H E DI S C - See the Tell Me How help file for instructions. If the CD - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 31
as shown on the START HERE sheet for your computer. CHECK THE NETWORK LIGHTS ON THE BACK OF THE COMPUTER- Green indicates that the network connection is active. If the status light is not green, try replacing the network cable. RE S T A R T T H E C O M P UT E R - Try to log on to the network again - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 32
. 2 Double-click the Add/Remove Programs icon. 3 Select the program that you want to remove. 4 Click Add/Remove and follow the prompts on the screen. 5 See the program documentation for installation instructions. General Program Problems A program crashes S E E T H E S O F T W A R E D O C UM E NT - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 33
has a check next to it, click the check to remove it and connect to the Internet. Resolving Other Technical Problems G O T O T H E D E L L S U P P O R T W E B S I T E - Go to http://support.dell.com for help with general usage, installation, and troubleshooting questions. S olving Pr oblems 33 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 34
cannot solve your problem using the Dell support website or e-mail service, call Dell for technical assistance (see page 82). Reinstalling Drivers NOTICE: The Dell support website, http://support.dell.com, and the Dell Dimension ResourceCD provide approved drivers for Dell computers. If you install - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 35
Windows 98. 1 Turn on the computer and enter the system setup program as directed by a Dell technical support representative (see page 82). 2 In the system setup program Boot menu, write down the boot sequence, and then change it so that the CD or DVD drive boots first, as directed by a Dell - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 36
www.dell.com | support.dell.com 3 Exit the system setup program. The computer restarts. 4 At the Welcome window, click OK. 5 Double-click Refresh Windows OS. 6 Click OK. 7 Click OK again. 8 Remove the operating system CD from the CD or DVD drive and click OK to restart your computer. The Getting - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 37
and then press . If you wait too long to make this selection, the computer automatically boots from the hard drive. If this occurs, allow the computer to boot completely, and then restart it and try again. 5 Select Start Windows Setup from CD-ROM, and then press . S olving Pr oblems 37 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 38
Specify a time zone in the Establish Time Zone window, and then click Next. 15 Click Finish. Windows Setup installs necessary files, and then restarts the computer. 16 Select Boot From Hard Drive, and then press . 17 In the User Information window, type your name and, if applicable, company - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 39
the computer. 22 Select Boot From Hard Drive, and then press . 23 Enter a password in the Enter Network Password window, if desired, and then click Next. 24 Remove the operating system CD from the CD or DVD drive. 25 Enter the system setup program as directed by a Dell technical support - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 40
password, if desired. Then click Next. 15 Enter the date and time in the Date and Time Settings screen, and then click Next. Windows 2000 now begins to install its components and configure the computer. 16 When the Completing the Windows 2000 Setup Wizard screen appears, remove the CD from the drive - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 41
SECTION 3 Adding Parts Removing the Computer Cover Looking Inside Your Computer Adding Cards Removing Cards Adding Memory Adding a Second Hard Drive Adding Other Drives Replacing the Computer Cover www.dell.com | support.dell.com - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 42
www.dell.com | support.dell.com Removing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network jack. 1 Turn - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 43
Looking Inside Your Computer CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. system board fan power supply filler brackets for empty card slots power cables drive cable bracket for second hard drive drive cage hard drive Addi ng Part - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 44
CD drive sound connector (CD IN)* speaker phone connector (TELEPHONY)* PCI card connectors * For computers with built-in sound memory connectors (DIMM 1, DIMM 2) auxiliary power connector (AUX POWER) main power connector (POWER) power light (STB LED) floppy drive connector (FLOPPY) first hard drive - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 45
the procedures in this section, follow the safety instructions on page 7. Install only PCI cards in your computer. Before installing a card, make sure that a slot is available for it. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 46
.dell.com 5 Align the cutout on the bottom of the card with the crossbar in the system board connector. Gently rock the card into the connector until it is fully seated. If the card is full-length, insert the front end of the card into the corresponding card guide at the front of the computer - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 47
Secure the bracket on the end of the card with the screw you removed in step 2. 7 Connect any cables required for the card as described in the card documentation. 8 Replace the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in to the network jack and then plug - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 48
www.dell.com | support.dell.com HINT: Memory purchased from Dell is covered under your computer warranty. Removing Cards CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. NOTICE: To disconnect a network cable, first unplug the cable from - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 49
press the power button. Pressing the power button when the computer is not connected to an electrical outlet discharges residual electricity and can help prevent system board damage. 3 Remove the computer cover (see page 42). 4 Press out the securing clip at each end of the memory connector. 5 Align - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 50
.dell.com | support.dell.com 7 Replace the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in to the network jack and then plug it in to the computer. 8 Plug your computer and devices into their electrical outlets, and turn them on. Adding a Second Hard Drive - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 51
4 Press in the tabs, and swing the front panel away from the computer. tabs (3) front panel Addi ng Part s 51 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 52
www.dell.com | support.dell.com 5 Remove the screws securing the drive bracket, and lift the bracket out of the computer. drive bracket screws (2) 6 Orient the new drive with its circuit board facing the inside of the bracket. Align the bracket tabs with the two tab holes in the side of the drive, - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 53
. circuit board screw tab holes (2) bracket tabs (2) 7 Align the bracket tabs with the slots in the computer, and slide the bracket into place. Secure the bracket with the screws you removed in step 5. 8 Connect a power cable to the drive. power cable from power supply Addi ng Part s 53 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 54
www.dell.com | support.dell.com NOTICE: Match the colored strip on the cable with pin 1 on the drive. 9 Locate the extra connector on the wide cable attached to your first hard drive. Attach the connector to the new hard drive. pin 1 cable 10 Insert the front panel hooks into the computer slots, - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 55
11 Replace the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in to the network jack and then plug it in to the computer. 12 Plug your computer and devices into their electrical outlets, and turn them on. 13 See the drive documentation for instructions on - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 56
www.dell.com | support.dell.com HINT: You need additional hardware, such as a mounting kit, to install a 3.5-inch drive in a 5.25-inch bay. Adding Other Drives Your computer includes a floppy drive and either a CD or DVD drive. You can add drives, such as Zip drives and CD-RW drives, using the - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 57
tabs (3) front panel 5 Disconnect the two cables from the drive installed in the drive cage. Put a piece of tape on the wide cable connector to help you correctly reattach it later. Addi ng Part s 57 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 58
www.dell.com | support.dell.com 6 Remove the screw from the side of the drive cage. Pull the drive cage toward you to unlock it from the computer. Then lift out the drive cage. drive cage screw 7 Press in the two tabs on the insert, and rotate the insert toward you to remove it. 58 Adding Parts - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 59
tabs (2) insert 8 Slide the new drive into the bay, and secure the drive with the three screws. screws (3) slots (6) 9 With the slots on the drive cage extending slightly beyond the front of the computer, lower the drive cage and slide it toward the back of the computer until the cage locks into - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 60
www.dell.com | support.dell.com 10 Connect a power cable to each drive. power cable from power supply NOTICE: When you attach the extra connector to the new drive in the following step, match the colored strip on the cable with pin 1 on the drive. 60 Adding Parts - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 61
11 Remove the tape from the wide cable connector and reattach the connector to the original drive. Locate the extra connector on the cable and attach it to the new drive. pin 1 cable Addi ng Part s 61 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 62
13 Replace the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in to the network jack and then plug it in to the computer. 14 Plug your computer and devices into their electrical outlets, and turn them on. 15 See the drive documentation for instructions on - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 63
follow the safety instructions on page 7. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network jack. 1 Turn off the computer and devices, and disconnect them from their electrical outlets. 2 Briefly press the power button. Pressing the - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 64
www.dell.com | support.dell.com HINT: You must remove the upper insert to remove the lower insert. 5 From the back of the front panel, press the tab on the insert for the bay you plan to use. insert tab 6 Disconnect the two cables from the drive installed in the drive cage. Put a piece of tape on - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 65
7 Remove the screw from the side of the drive cage. Pull the drive cage toward you to unlock it from the computer. Then lift out the drive cage. drive cage screw Addi ng Part s 65 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 66
www.dell.com | support.dell.com 8 Remove the metal plate from the selected bay by working the plate back and forth to break the perforations around the edges. 9 To install a new drive in the lower 3.5-inch bay, slide the drive into the bay and secure it with three screws. slots (6) screws (3) 66 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 67
of the drive cage. slots (6) drive screws (2) drive bracket 10 With the slots on the drive cage extending slightly beyond the front of the computer, lower the drive cage and slide it toward the back of the computer until the cage locks into place. 11 Connect a power cable to each drive. Addi ng - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 68
www.dell.com | support.dell.com power cable from power supply NOTICE: When you attach the extra connector to the new drive in the following step, match the colored strip on the cable with pin 1 on the drive. 68 Adding Parts - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 69
12 Remove the tape from the wide cable connector and reattach the connector to the original drive. Locate the extra connector on the cable and attach it to the new drive. pin 1 cable Addi ng Part s 69 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 70
14 Replace the computer cover (see page 71). NOTICE: To connect a network cable, first plug the cable in to the network jack and then plug it in to the computer. 15 Plug your computer and devices into their electrical outlets, and turn them on. 16 See the drive's documentation for instructions on - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 71
Replacing the Computer Cover CAUTION: Before you begin any of the procedures in this section, follow the safety instructions on page 7. NOTICE: To disconnect a network cable, first unplug the cable from your computer and then unplug it from the network jack. 1 Turn off the computer and devices, and - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 72
www.dell.com | support.dell.com 72 Adding Parts - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 73
SECTION 4 Appendix Specifications Standard Settings Contacting Dell Regulatory Information Warranty and Return Policy Information www.dell.com | support.dell.com - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 74
dell.com | support.dell.com Specifications Microprocessor Microprocessor type L1 cache L2 cache Math coprocessor System Information System chip set DMA channels Interrupt levels System BIOS connector that supports AGP 2X or 4X expansion cards 132 pins 32 bits five 124 pins 32 bits 74 Appendix - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 75
bays two 5.25-inch bays two 3.5-inch bays two bays for 1-inch-high EIDE hard drives ATA-66 or ATA-100 Ultra DMA hard drives, CD drives, DVD drives, CD-RW drives, and Zip drives 9-pin connector; 16550C-compatible 25-hole connector (bidirectional) 15-hole connector on an AGP video card Appendix 75 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 76
PCI local bus Floppy drive 34-pin connector 1 Available in integrated audio systems only 2 Available in integrated NIC systems only Video Video type AGP 2.0 video card (4X or 2X; see manufacturer's specifications) Audio Audio type1 ADI SoundMAX 2.0 Integrated Audio Driver (ADI 1885 chip set - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 77
light Hard-drive access light Network lights (optional) Diagnostic code lights green green green and yellow four bicolor (yellow and green) located on back panel Power DC power supply: Wattage 200 W Heat dissipation 778 BTU (fully loaded computer without monitor) Voltage (switch-selectable - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 78
www.dell.com | support.dell.com Maximum vibration: Operating 0.25 G at 3 to 200 Hz at 1/2 914 m (3000 ft) Standard Settings The system setup program contains the standard settings for your computer. NOTICE: Unless you are an expert computer user, don't change the settings for this program. - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 79
configuration. - Advanced provides detailed settings for some computer features. - Security provides indications and settings for user and setup passwords. - Boot provides information about how the computer starts. - Exit provides selections for saving and loading the program settings. Appendix - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 80
the system setup program. 6 Remove the computer cover again. 7 Move the jumper plug so that pins 1 and 2 are jumpered (standard setting). 8 Replace the computer cover, plug your computer into an electrical outlet, and turn on the computer. Replacing the Battery A coin-cell battery maintains computer - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 81
or equivalent type recommended by the manufacturer. Discard used batteries according to the manufacturer's instructions. 1 Record all the screens in the system setup program so that you can restore the correct settings in step 6. 2 Remove the computer cover (see page 42). NOTICE: To avoid damage to - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 82
: 1 Preferred Accounts/Corporate Customer Care Home/Small Business Technical Support Preferred Accounts/Corporate Technical Support Switchboard Website: http://support.euro.dell.com E-mail: [email protected] Area Codes, Local Numbers, and Toll Free Numbers 1-300-65-55-33 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 83
: http://support.euro.dell.com E-mail: [email protected] Brazil Customer Support, Technical Support International Access Code: 0021 Sales Country Code: 55 Website: http://www.dell.com/br City Code: 51 Brunei Customer Technical Support (Penang, Malaysia) Country Code: 673 Customer Service - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 84
Country Code: 358 City Code: 9 Department Name or Service Area, Website and E-mail Address Technical Support Customer Experience Home and Small Business Preferred Accounts Division Large Corporate Accounts Technical Support Customer Care Fax TechFax Switchboard Website: http://support.euro.dell.com - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 85
or Service Area, Website and E-mail Address Home and Small Business Technical Support Customer Care Switchboard Switchboard (Alternative) Sales Fax Germany (Langen) International Access Code: 00 Country Code: 49 City Code: 6103 Website: http://support.euro.dell.com E-mail: [email protected] - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 86
Access Code: 16 Country Code: 353 City Code: 1 Italy (Milan) International Access Code: 00 Country Code: 39 City Code: 02 Department Name or Service Area, Website and E-mail Address Technical Support Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Technical Support Home - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 87
) International Access Code: 001 Country Code: 82 City Code: 2 Department Name or Service Area, Website and E-mail Address Technical Support (Server) Technical Support (Dimension™ and Inspiron™) Technical Support Outside of Japan (Dimension and Inspiron) Technical Support (Dell Precision™, OptiPlex - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 88
, Belgium) Switchboard (Brussels, Belgium) Website: http://support.euro.dell.com E-mail: [email protected] Technical Support Customer Service (Penang, Malaysia) Transaction Sales Technical Support Customer Service Transaction Sales Corporate Sales Area Codes, Local Numbers, and Toll Free Numbers 512 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 89
New Zealand International Access Code: 00 Country Code: 64 Customer Service Main Technical Support Customer Care Home/Small Business Sales Home/Small Business Sales Fax Corporate Sales Corporate Sales Fax Fax Switchboard Website: http://support.euro.dell.com E-mail: [email protected] Home and Small - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 90
: http://support.euro.dell.com E-mail: [email protected] Technical Support Customer Care Sales Singapore (Singapore) International Access Code: 005 Country Code: 65 Fax E-mail: [email protected] Technical Support Customer Service (Penang, Malaysia) Transaction Sales Corporate Sales Area Codes - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 91
Access Code: 00 Country Code: 34 City Code: 91 Department Name or Service Area, Website and E-mail Address Technical Support Customer Care Sales Fax Switchboard Website: http://support.euro.dell.com E-mail: [email protected] Customer Technical Support, Customer Service, and Sales (Penang - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 92
Code: 00 Country Code: 41 City Code: 22 Taiwan International Access Code: 002 Country Code: 886 Department Name or Service Area, Website and E-mail Address Technical Support Relational Customer Care Home/Small Business Customer Care Fax Technical Support Sales Website: http://support.euro.dell - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 93
) Customer Care Central Government Customer Care Local Government Customer Care Home/Small Business Sales Corporate/Public Sector Sales Website: http://support.euro.dell.com E-mail: [email protected] Area Codes, Local Numbers, and Toll Free Numbers 0870 908 0500 0870 908 0800 01344 - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 94
Group (for portable and desktop computers): Customer Technical Support (Return Material Authorization Numbers) toll free: 1-800-624-9896 Customer Technical Support (Home sales purchased via http://www.dell.com) toll free: 1-877-576-3355 Customer Service (Credit Return Authorization Numbers - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 95
you assume the risk of loss during shipment to Dell. Collect-on-delivery packages are not accepted. Returns services, radar, air-traffic control, pager, and Personal Communication Services (PCS). These licensed services, along with unintentional radiators such as digital devices, including computer - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 96
on the World Wide Web at http://www.dell.com/products/dellware/index.htm. Most Dell computer systems are classified for Class B environments. To determine the electromagnetic classification for your system or device, refer to the following sections specific for each regulatory agency. Each section - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 97
bottom or back panel of your computer, on card-mounting brackets, and on the cards themselves. If any one of the changes or modifications not expressly approved by Dell could void your authority to operate this in accordance with the manufacturer's instruction manual, may cause harmful interference - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 98
dell.com | support.dell the manufacturer's instruction manual, may cause Dell Way Round Rock, Texas 78682 USA 512-338-4400 Battery Disposal Your computer system uses a lithium-ion battery. The lithium-ion battery is a long-life battery, and it is very possible that you will never need to replace - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 99
local waste disposal agency for the address of the nearest battery deposit site. NOM Information (Mexico Only) The following information : Importer: Ship to: Supply voltage: Frequency: Current consumption: Dell Computer Corporation One Dell Way Round Rock, TX 78682 Dell Computer de México, S.A. de - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 100
www.dell.com | support.dell.com Información para NOM (únicamente para México) La información information about the Dell warranty for your computer, see the Tell Me How help file. To open the file, click the Start button on the Windows desktop, point to Programs-> User's Guides, and then click - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 101
See sound B battery disposal, 81 replacing, 80 BIOS, 78 C cards adding, 45 connectors, 44 removing, 48 CD drive fixing problems, 29 CD-RW drive adding, 56 fixing problems, 30 computer crashes, 32 error messages, 21 internal parts, 43 removing cover, 42 replacing cover, 71 specifications, 74 turning - Dell Dimension 4100 | Dell Dimension 4100 System Solutions Guide - Page 102
fixing problems, 31 P password changing for Dellnet, 12 clearing system setup, 80 power fixing problems, 20 turning off, 16 printer connecting, 13 fixing problems, 25 reinstalling driver, 15 setting up, 13 troubleshooting, 25 programs fixing problems, 32 102 In d e x R RAM. See memory regulatory
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Dell™ Dimension™ 4100 Systems
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