Dell OptiPlex 390 Owners Manual - Page 77

Error Messages, Serial or parallel port test failure

Page 77 highlights

Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause Code Cause 4-3-1 Memory failure above address 0FFFFh 4-3-3 Timer-chip counter 2 failure 4-3-4 Time-of-day clock stopped 4-4-1 Serial or parallel port test failure 4-4-2 Failure to decompress code to shadowed memory 4-4-3 Math coprocessor test failure 4-4-4 Cache test failure Error Messages Error Message Address mark not found Alert! Previous attempts at booting this system have failed at checkpoint [nnnn]. For help in resolving this problem, please note this checkpoint and contact Dell Technical Support. Alert! Security override Jumper is installed. Attachment failed to respond Description The BIOS found a faulty disk sector or could not find a particular disk sector. The computer failed to complete the boot routine three consecutive times for the same error. Contact Dell and report the checkpoint code (nnnn) to the support technician. The MFG_MODE jumper has been set and AMT Management features are disabled until it is removed. The hard drive controller cannot send data to the associated drive. 77

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Code
4–3–1
Cause
Memory failure above address 0FFFFh
Code
4–3–3
Cause
Timer-chip counter 2 failure
Code
4–3–4
Cause
Time-of-day clock stopped
Code
4–4–1
Cause
Serial or parallel port test failure
Code
4–4–2
Cause
Failure to decompress code to shadowed memory
Code
4–4–3
Cause
Math coprocessor test failure
Code
4–4–4
Cause
Cache test failure
Error Messages
Error Message
Description
Address mark not found
The BIOS found a faulty disk sector or
could not find a particular disk sector.
Alert! Previous attempts at booting this
system have failed at checkpoint [nnnn].
For help in resolving this problem, please
note this checkpoint and contact Dell
Technical Support.
The computer failed to complete the boot
routine three consecutive times for the
same error. Contact Dell and report the
checkpoint code (nnnn) to the support
technician.
Alert! Security override Jumper is
installed.
The MFG_MODE jumper has been set and
AMT Management features are disabled
until it is removed.
Attachment failed to respond
The hard drive controller cannot send data
to the associated drive.
77