Dell XPS10 User Guide - Page 43
Troubleshooting, Battery problem - problems
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Troubleshooting Battery problem Problems Possible causes Possible solutions Battery does not charge 1 Unplug the supplied Dell AC power adapter from the wall and verify that the outlet is functioning. 2 Check all cable connections and plug back into the wall, then back into the tablet. 3 Check all connectors to ensure proper connectivity. The tablet's temperature Charge the battery in an is below 0 °C or higher ambient temperature than 35 °C. between 0 °C to 35 °C. The battery or power adapter is damaged. Contact a Dell authorized reseller to replace the battery or power adapter. Battery drains quickly even when the tablet is in Standby mode If the tablet is not in • Temporarily turn off the range of a network the tablet. it can connect to, the • Move the tablet in tablet continues to send range of a network out signals to locate a it can connect to, or base station and drains temporarily turn off the the battery. wireless connection on your tablet. Troubleshooting | 43