Dell XPS10 User Guide - Page 45

Touchscreen problem Problems Touchscreen responds slowly or improperly Possible causes Possible solutions Protective cover • Gently wipe the prevents the tablet from display with a clean recognizing your inputs. dry cloth. • Remove any protective covers from the touchscreen. Network Problem Problems Possible causes No wireless connection No mobile broadband connection The mobile broadband has been capped. Possible solutions 1 Check if the wireless radio is on. See Wi-Fi setting. 2 Try to get closer to the wireless access point. 3 Reset the wireless router if using a private network; open the browser to view the landing page if using a public network. 1 Check if the mobile broadband is on. See Turning On/Off mobile broadband. 2 Move your tablet to a different location for better signal reception. Stop using mobile broadband until the next billing cycle or contact AT&T to change your broadband plan. Troubleshooting | 45