Epson BrightLink 710Ui Users Guide - Page 280
Solutions When the Interactive Pen Position Is Not Accurate, Pen Operation Mode
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• Make sure the Pen Mode and Pen Operation Mode settings are set correctly in the Easy Interactive Function options on the Extended menu. • If you are using multiple interactive projectors in the same room, make sure you are using a sync cable between the projectors and that the Easy Interactive Function > Advanced > Sync of Projectors setting in the Extended menu is set to Wired. • If you are using Epson iProjection (Windows/Mac) software, select Set Options and make sure Use Interactive Pen is enabled. Also, select the Adjust performance tab and select Transfer layered window. • If you are using a Quick Wireless Connection USB Key, start the Epson Quick Wireless Connections Settings program on your computer, select the General settings tab and make sure Use Interactive Pen is enabled. Also, select the Adjust performance tab and select Transfer layered window. Parent topic: Solving Interactive Problems Related tasks Replacing the Remote Control Batteries Replacing the Hard Pen Tips Replacing the Soft Pen Tips Solutions When the Interactive Pen Position Is Not Accurate If the pen position is not the same as the mouse pointer, try the following solutions: • Reset the keystone, Quick Corner, and Arc Correction settings to their factory defaults. • If you mounted the projector using a wall mount and used keystone or other digital correction settings to adjust the image, return the settings to their factory defaults. Instead, use the adjustment dials on the wall mount to adjust the image shape; do not use any digital correction. Then focus the image and recalibrate. • If you use the E-Zoom + button on the remote control to enlarge the image, the pen position is not accurate. When you return the image to the original size, the position should be correct. • Select Reset All Config from the Reset menu to restore the projector settings to their default values. • If you connected your projector through a video scaler, make sure the video scaler output resolution setting matches your projector's native resolution. • Try adjusting the image shape using the adjustment dials on the projector mount, if you are using one. • Focus the image to sharpen it. • Make sure you have calibrated the system. Try manual calibration. • Make sure the cable cover is in place to keep cables from blocking the signal. 280