Epson ColorWorks CW-C6000P Users Manual - Page 67

Problems with Print Quality, Horizontal White Banding, Vertical White Spots (Auto Cutter Model)

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Problems with Print Quality Troubleshooting Horizontal White Banding Cause The nozzles are clogging. Solution and Reference Print the nozzle check patterns to check the nozzles for clogging. (U"Printing Nozzle Check Patterns" on page 28) If the nozzles are clogging, run a print head cleaning. (U"Cleaning the Print Head" on page 60) Vertical White Spots (Auto Cutter Model) Cause The printed label has been backfed. Solution and Reference If printed labels are fed backward, the printed surface is damaged by the rollers located under the paper pressure unit. This can occur when the print mode is set to "Stop at Cut Position" or "Stop at Peel-Off Position", and printed labels have not been removed after each print job is finished. Select a print mode option other than "Stop at Cut Position" or "Stop at PeelOff Position", or remove printed labels after each print job is finished. For details on the print modes, refer to the CW-C6000 Series/CW-C6500 Series Technical Reference Guide. White or Black Banding Cause Solution and Reference The paper is not loaded correctly. Reload the paper. (U"Loading and Replacing Paper" on page 39) The paper being used and the Check the paper being used and the Media Coating Type setting of the printer Media Coating Type setting differ. driver. (U"Printer Driver Settings" on page 34) 67

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Troubleshooting
67
Problems with Print Quality
Horizontal White Banding
Vertical White Spots (Auto Cutter Model)
White or Black Banding
Cause
Solution and Reference
The nozzles are clogging.
Print the nozzle check patterns to check the nozzles for clogging. (
U
"Printing
Nozzle Check Patterns" on page 28
)
If the nozzles are clogging, run a print head cleaning. (
U
"Cleaning the Print
Head" on page 60
)
Cause
Solution and Reference
The printed label has been back-
fed.
If printed labels are fed backward, the printed surface is damaged by the
rollers located under the paper pressure unit.
This can occur when the print mode is set to "Stop at Cut Position" or "Stop at
Peel-Off Position", and printed labels have not been removed after each print
job is finished.
Select a print mode option other than "Stop at Cut Position" or "Stop at Peel-
Off Position", or remove printed labels after each print job is finished.
For details on the print modes, refer to the CW-C6000 Series/CW-C6500 Series
Technical Reference Guide.
Cause
Solution and Reference
The paper is not loaded correctly.
Reload the paper. (
U
"Loading and Replacing Paper" on page 39
)
The paper being used and the
Media Coating Type setting differ.
Check the paper being used and the Media Coating Type setting of the printer
driver. (
U
"Printer Driver Settings" on page 34
)