Epson ColorWorks CW-C6000P Users Manual - Page 69

Printing is Impossible or Becomes Suddenly Impossible, Print Data is Sent

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Troubleshooting Printing is Impossible or Becomes Suddenly Impossible Print Data is Sent, But Does Not Print (Peeler Model) Cause The label peeling detector is malfunctioning. Solution and Reference If printing is performed at a location exposed to strong light such as direct sun rays, etc., the label peeling detector may not work properly, making it impossible to perform printing. Press the Peeler Reset button to cancel the non-printing state. Printing from a computer is impossible or becomes suddenly impossible Checking Whether the Printer Driver Is Installed Check whether or not the required software and applications are installed on the computer. To print with this printer, a printer driver is required. Check whether or not the printer driver is installed by following the steps below. 1 Display Devices and Printers on the computer. 2 Check that the printer name is displayed. If not, the printer driver is not installed. 3 Install the printer driver. (U""Downloading the Latest Version" on page 4) The printer does not turn on Check that the power cable is connected to the printer and outlet properly. (U"Rear" on page 20). Print Job is Canceled on PC but "Printing" Message on Printer Does Not Disappear If you cancel printing in printer queue on the computer, it may cause the print data to break up and "Printing" may be kept displayed on the operation panel of the printer. To cancel the status, press the Cancel button on the operation panel, and then select [All label formats]. 69

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Troubleshooting
69
Printing is Impossible or Becomes Suddenly Impossible
Print Data is Sent, But Does Not Print (Peeler Model)
Printing from a computer is impossible or becomes
suddenly impossible
Checking Whether the Printer Driver Is Installed
Check whether or not the required software and applications are installed on the computer.
To print with this printer, a printer driver is required. Check whether or not the printer driver is installed by
following the steps below.
1
Display Devices and Printers on the computer.
2
Check that the printer name is displayed.
If not, the printer driver is not installed.
3
Install the printer driver.
(
U
"
"Downloading the Latest Version" on page 4
)
The printer does not turn on
Check that the power cable is connected to the printer and outlet properly. (
U
"Rear" on page 20
).
Print Job is Canceled on PC but “Printing” Message on Printer Does Not Disappear
If you cancel printing in printer queue on the computer, it may cause the print data to break up and
“Printing” may be kept displayed on the operation panel of the printer.
To cancel the status, press the Cancel button on the operation panel, and then select [All label formats].
Cause
Solution and Reference
The label peeling detector is
malfunctioning.
If printing is performed at a location exposed to strong light such as direct sun
rays, etc., the label peeling detector may not work properly, making it
impossible to perform printing.
Press the Peeler Reset button to cancel the non-printing state.