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Gateway T-6816 8512320 - Gateway Notebook Reference Guide R0 - Page 142

Status indicators, Touchpad, Video

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CHAPTER 9: Troubleshooting Status indicators The status indicators are not functioning • Make sure the status indicators are turned on. Press FN+F1 to toggle the indicators. Touchpad Touchpad is not working • Make sure the touchpad is turned on. For more information, see "Changing mouse, touchpad, or pointing device settings" in your online User Guide. The notebook is not responding when you click or tap on the touchpad • Turn on the touchpad. For instructions on how to adjust the touchpad settings, see "Changing mouse, touchpad, or pointing device settings" in your online User Guide. The pointer moves unexpectedly • Clean the touchpad with a damp cloth (water only) and wipe it dry. • Adjust the touchpad settings. For instructions on how to adjust the touchpad settings, see "Changing mouse, touchpad, or pointing device settings" in your online User Guide. Video The projector, monitor, or television is not working • Make sure that you have pressed FN+F4 to activate the external monitor option. • Make sure that the monitor is turned on and that the video cable is connected correctly. 136

Section	Page
Contents	3
About This Reference	7
About this guide	8
Accessing your online User Guide	8
Gateway contact information	9
Gateway model and serial number	9
Microsoft Certificate of Authenticity	9
For more information	10
Checking Out Your Notebook	11
Front	12
Left	13
Right	15
Back	16
Bottom	17
Keyboard area	18
LCD panel	19
Setting Up and Getting Started	21
Working safely and comfortably	22
Reducing eye strain	22
Setting up your computer desk and chair	23
Sitting at your notebook	23
Avoiding discomfort and injury from repetitive strain	23
Connecting the AC adapter	24
Protecting from power source problems	26
Connecting the optional dial-up modem	27
Connecting to a broadband modem or network	28
Starting your notebook	28
Waking up your notebook	30
Turning off your notebook	30
Restarting (rebooting) your notebook	31
Using the status indicators	32
Using the keyboard	33
Key types	34
System key combinations	35
Using the optional fingerprint reader	38
Running the TouchStrip Tutorial	38
Enrolling your fingerprints	39
Using the Fingerprint Control Center	42
Using the fingerprint reader features	42
Using the EZ Pad touchpad	43
Using the optional multimedia panel	46
Using the optional webcam	47
Adjusting the brightness	50
Adjusting the volume	50
Turning your wireless radio on or off	52
IEEE 802.11 wireless network radio	53
Disabling the wireless IEEE 802.11 radio	54
Bluetooth radio	54
Disabling the Bluetooth radio	55
Using Drives and Accessories	57
Using the DVD drive	58
Identifying drive types	58
Using a DVD drive	59
Using a tray-load DVD drive	59
Using the memory card reader	60
Memory card types	60
Inserting a memory card	61
Using a memory card	61
Removing a memory card	61
Adding and removing an Express Card	62
Installing a printer or other peripheral device	63
Connecting a USB device	63
Viewing the display on a projector, monitor, or television	64
Adjusting the display properties	66
Using the projector or monitor for a presentation	68
Ordering accessories	69
Managing Power	71
Monitoring the battery charge	72
Recharging the battery	72
Changing batteries	73
Recalibrating the battery	74
Extending battery life	74
Maximizing battery performance	74
Conserving battery power	75
Using alternate power sources	76
Changing power modes	76
Using power saving modes	77
Changing notebook power settings	77
Changing the power plan	77
Changing advanced settings	79
Traveling with Your Notebook	81
Packing your notebook	82
Traveling by air	82
Dial-up modem	82
Radio frequency wireless connections	83
Files	83
Security	84
Power	85
Additional tips	85
Maintaining Your Notebook	87
Caring for your notebook	88
Cleaning your notebook	89
Cleaning the exterior	89
Cleaning the keyboard	89
Cleaning the notebook screen	90
Maintaining the battery	90
Storing batteries	91
Cleaning CDs or DVDs	91
Recovering your system	92
Recovering pre-installed software and drivers	93
Preparing for software and device driver recovery	93
Recovering pre-installed software and drivers using Gateway Recovery Center	95
Recovering pre-installed software and drivers using recovery discs	97
Using Microsoft System Restore	99
Manually creating a restore point	100
Recovering your system to its factory condition	101
Recovering your system using the Windows DVD	103
Upgrading Your Notebook	105
Preventing static electricity discharge	106
Adding or replacing memory modules	107
Replacing the hard drive kit	111
Troubleshooting	117
Safety guidelines	118
First steps	118
Troubleshooting	119
Audio	119
Battery	119
CD drives	119
Diskette drive (external)	119
Display	120
DVD drives	121
Ethernet	123
Express Cards	123
File management	123
Fingerprint reader	124
Hard drive	124
Internet	125
Keyboard	126
Media Center	127
Memory	130
Memory card reader	130
Modem (cable or DSL)	130
Modem (dial-up)	131
Mouse	134
Networks (wired)	135
Networks (wireless)	137
Passwords	139
Power	139
Printer	140
Sound	141
Status indicators	142
Touchpad	142
Video	142
Telephone support	143
Before calling Gateway Customer Care	143
Legal Information	145
Important safety information	146
Setting up your system	146
Care during use	146
Replacement parts and accessories	147
Regulatory compliance statements	147
Wireless guidance	147
United States of America	148
Federal Communications Commission (FCC) Intentional emitter per FCC Part 15	148
Unintentional emitter per FCC Part 15	149
FCC declaration of conformity	149
California Proposition 65 Warning	150
Mercury Warning	150
Telecommunications per Part 68 of the Code of Federal Regulations (CFR 47) (applicable to products fitted with USA modems)	150
Canada	151
Industry Canada (IC) Intentional emitter per RSS 210	151
Unintentional emitter per ICES-003	151
Telecommunications per Industry Canada CS-03 (for products fitted with an IC-compliant modem)	151
Japan	152
Japanese Modem Notice	152
Laser safety statement	152
Environmental information	153
Notices	154
All Rights Reserved	154
Trademark Acknowledgments	154
Macrovision statement	154
A	155
B	155
C	156
D	157
E	157
F	158
G	158
H	158
I	158
J	159
K	159
L	159
M	159
N	160
O	160
P	160
R	161
S	162
T	163
U	164
V	164
W	164