HTC Touch Pro Sprint User Guide - Page 179

Instant Email Download Using Fetch Mail, Searching for Email on the Exchange Server

Page 179 highlights

TV, Music, and Video Instant Email Download Using Fetch Mail The Fetch Mail feature downloads an entire email message immediately without the need for you to perform a full Send/Receive action. This limits the download to just the email message that you want and helps to reduce data service charges. Requirement Fetch Mail works for your device only if your company is using Microsoft Exchange Server 2007 or higher. 1. On the TouchFLO 3D Home screen, slide to the Mail tab, select your Outlook account, and then tap Inbox. 2. Open an email message. 3. By default, only the first few words of the message is shown. To download the whole email message, finger-scroll to the end of the message, and then tap Get the rest of this message. 4. Wait for the remainder of the message body to download. Notes • For information about changing email sync options such as setting the download size for email, see "Customizing Email Settings" on page 167. • When you receive an email message that contains a link to a document such as a PDF or Microsoft Office document located on SharePoint or an internal file server, you can tap the link to view the document on your device. You can view the document only if you have a Microsoft Outlook account that synchronizes with Microsoft Exchange Server 2007 or later. Exchange Server must also be set up to allow access to SharePoint document libraries or internal file servers. Searching for Email on the Exchange Server You can access email that is not available on your device by searching your Microsoft Exchange Server mailbox. The search results are downloaded and displayed in a Search Results folder. Requirement Your company must be using Microsoft Exchange Server 2007 or higher. 1. Tap Start > Messaging > Outlook E-mail. 2. Tap Menu > Tools > Search Server. 3. In the Look for text box, enter the search keyword. 4. Choose the date range of messages to search from. 5. In the Look in list, specify whether to search in the Inbox, Sent Items, or All Folders. 6. Tap Search. Tip To clear the search results and return to the message list, tap Menu > Clear Results. Flagging Your Messages Flags serve as a reminder for you to follow up on important issues or requests contained in email messages. Flagging messages, which has been a useful feature on desktop Outlook Email, can also be done in Outlook Mobile on your device. You can flag received email messages on your device. Requirement Flags are enabled only if emails are synchronized with Microsoft Exchange Server 2007 or higher. Flags are disabled or hidden if email is synchronized with earlier versions of Microsoft Exchange Server. Section 3B. Internet 171

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Section 3B. Internet
171
TV, Music, and Video
Instant Email Download Using Fetch Mail
The
Fetch Mail
feature downloads an entire email message immediately without the need for you to perform a
full Send/Receive action. This limits the download to just the email message that you want and helps to
reduce data service charges.
1.
On the TouchFLO 3D Home screen, slide to the
Mail
tab, select your
Outlook
account, and then tap
Inbox
.
2.
Open an email message.
3.
By default, only the first few words of the message is shown. To download the whole email message,
finger-scroll to the end of the message, and then tap
Get the rest of this message
.
4.
Wait for the remainder of the message body to download.
Searching for Email on the Exchange Server
You can access email that is not available on your device by searching your Microsoft Exchange Server
mailbox. The search results are downloaded and displayed in a Search Results folder.
1.
Tap
Start > Messaging > Outlook E-mail
.
2.
Tap
Menu > Tools > Search Server
.
3.
In the
Look for
text box, enter the search keyword.
4.
Choose the date range of messages to search from.
5.
In the
Look in
list, specify whether to search in the
Inbox
,
Sent Items
, or
All Folders
.
6.
Tap
Search
.
Flagging Your Messages
Flags serve as a reminder for you to follow up on important issues or requests contained in email messages.
Flagging messages, which has been a useful feature on desktop Outlook Email, can also be done in
Outlook Mobile on your device. You can flag received email messages on your device.
Requirement
Fetch Mail works for your device only if your company is using
Microsoft Exchange Server 2007 or
higher
.
Notes
For information about changing email sync options such as setting the download size for email, see
“Customizing Email Settings” on page 167.
When you receive an email message that contains a link to a document such as a PDF or Microsoft Office
document located on SharePoint or an internal file server, you can tap the link to view the document on your
device. You can view the document only if you have a Microsoft Outlook account that synchronizes with
Microsoft Exchange Server 2007 or later. Exchange Server must also be set up to allow access to SharePoint
document libraries or internal file servers.
Requirement
Your company must be using
Microsoft Exchange Server 2007 or higher
.
Tip
To clear the search results and return to the message list, tap
Menu > Clear Results
.
Requirement
Flags are enabled only if emails are synchronized with
Microsoft Exchange Server 2007
or higher. Flags
are disabled or hidden if email is synchronized with earlier versions of Microsoft Exchange Server.