HP 3PAR StoreServ 7450 2-node HP 3PAR StoreServ 7000 SmartStart 1.2 User&# - Page 19

Continuing SmartStart Setup, Troubleshooting: Adding the Storage System to the Service Processor

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Continuing SmartStart Setup After the Storage System Setup wizard initializes the HP 3PAR StoreServ Storage system, do the following: 1. Click Finish in the Setup Progress and Results step to exit the Storage System Setup wizard. NOTE: The wizard continues to run tests in the background after you have exited the Storage System Setup wizard. If these tests discover any issues, the HP 3PAR Management Console will display details in the Alert tab that is relevant to the issue. • To install the Management Console, go to SmartStart wizard step 6, Install the Management Console. • For more information about alerts, start the Management Console and open the HP 3PAR Management Console Online Help. 2. Set up Local Notification. For more information, see "Setting Up Local Notification" (page 19). 3. Validate Remote Support setup. For more information, see "Validating Remote Support" (page 19). 4. Continue to SmartStart wizard step 3, Connect to the storage system. Troubleshooting: Adding the Storage System to the Service Processor If the wizard cannot successfully add your HP 3PAR StoreServ 7000 Storage system to the Service Processor, use the "Add New InServ" option in the SPmaint module in SPOCC to add the storage system. For more information, see the HP 3PAR Service Processor Onsite Customer Care (SPOCC) User's Guide. To access this document, go to the HP 3PAR StoreServ Storage site and click the Support link for your product: http://www.hp.com/go/3par Setting Up Local Notification Local Notification configures your HP 3PAR StoreServ Storage system to email you alerts as issues occur (for example, if a CPG becomes low on space, a disk drive fails, and so on). To set up Local Notification: 1. Enter your Service Processor network address. 2. Click Setup. 3. Click Enable Local Notification. NOTE: A mail host must also be configured in order to completely enable Local Notification. For more information about Local Notification setup, see the HP 3PAR Service Processor Onsite Customer Care (SPOCC) Online Help. For more information about alerts, see the HP 3PAR Management Console Online Help. Validating Remote Support Remote Support validation is done as a part of the Service Processor setup. If you need to re-run the Remote Support validation, you can use the SPmaint module in HP 3PAR Service Processor Onsite Customer Care (SPOCC). 1. Log in to SPOCC (https://) using the 3parcust user account. 2. Click SPmaint→Network Configuration→Test 3PAR Secure Service Collector Server. 3. Verify that SPOCC displays Connectivity test to HP 3PAR Secure Service Collector Server successful. 4. Verify that the Service Processor is transferring files successfully: Continuing SmartStart Setup 19

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Continuing SmartStart Setup
After the Storage System Setup wizard initializes the HP 3PAR StoreServ Storage system, do the
following:
1.
Click
Finish
in the
Setup Progress and Results
step to exit the Storage System Setup wizard.
NOTE:
The wizard continues to run tests in the background after you have exited the Storage
System Setup wizard. If these tests discover any issues, the HP 3PAR Management Console
will display details in the Alert tab that is relevant to the issue.
•
To install the Management Console, go to SmartStart wizard step 6,
Install the
Management Console
.
•
For more information about alerts, start the Management Console and open the
HP 3PAR
Management Console Online Help
.
2.
Set up Local Notification. For more information, see
“Setting Up Local Notification” (page 19)
.
3.
Validate Remote Support setup. For more information, see
“Validating Remote Support”
(page 19)
.
4.
Continue to SmartStart wizard step 3,
Connect to the storage system
.
Troubleshooting: Adding the Storage System to the Service Processor
If the wizard cannot successfully add your HP 3PAR StoreServ 7000 Storage system to the Service
Processor, use the “Add New InServ” option in the
SPmaint
module in SPOCC to add the storage
system.
For more information, see the
HP 3PAR Service Processor Onsite Customer Care (SPOCC) User’s
Guide
. To access this document, go to the HP 3PAR StoreServ Storage site and click the
Support
link for your product:
h
t
tp://w
w
w
.hp
.co
m/go/3par
Setting Up Local Notification
Local Notification configures your HP 3PAR StoreServ Storage system to email you alerts as issues
occur (for example, if a CPG becomes low on space, a disk drive fails, and so on). To set up Local
Notification:
1.
Enter your Service Processor network address.
2.
Click
Setup
.
3.
Click
Enable Local Notification
.
NOTE:
A mail host must also be configured in order to completely enable Local Notification.
For more information about Local Notification setup, see the
HP 3PAR Service Processor Onsite
Customer Care (SPOCC) Online Help
. For more information about alerts, see the
HP 3PAR
Management Console Online Help
.
Validating Remote Support
Remote Support validation is done as a part of the Service Processor setup. If you need to re-run
the Remote Support validation, you can use the SPmaint module in HP 3PAR Service Processor
Onsite Customer Care (SPOCC).
1.
Log in to SPOCC (
https://<SP IP>
) using the 3parcust user account.
2.
Click
SPmaint
→
Network Configuration
→
Test 3PAR Secure Service Collector Server
.
3.
Verify that SPOCC displays
Connectivity test to HP 3PAR Secure Service Collector Server
successful
.
4.
Verify that the Service Processor is transferring files successfully:
Continuing SmartStart Setup
19