HP 930c HP DeskJet 930CM Printer - (English) UserÂ’s Guide for Mac - Page 52
Color, Print, Revert to Defaults, HP Deskjet Utility, Calibrate, Align, Banner, Letter Banner, A4
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4 Getting Help When Things Go Wrong Is there a problem with your printout? continued What is the problem? Print quality is poor. (continued) Possible cause You may have forgotten to remove the vinyl tape from the print cartridge. You may have the incorrect "Image" setting in the Color panel of the Print dialog box. Your print cartridges may be out of alignment. Banners aren't printing correctly. You may have forgotten to raise the OUT Tray Flap. You may have problems with the paper. You may have forgotten to select Banner in the printer software. To solve the problem... Make sure that you have removed the protective piece of vinyl tape on each of the print cartridges. See "Replacing Print Cartridges" on page 30. Click the Revert to Defaults button in the Color panel of the Print dialog box. See "Color" on page 11. If the color and black ink aren't lining up on the printed page, go to the HP Deskjet Utility located in the Utilities folder in your hard drive's main directory. Click the Calibrate tab, then click the Align button. See "HP Deskjet Utility" on page 27. Make sure that the OUT Tray Flap is up. • If several sheets feed into the printer together, unfold and refold the paper. • If paper doesn't feed into the printer correctly, be sure that the unattached edge of the banner paper stack is toward the printer (see page 23). • If the paper creases going through the printer, the paper might be unsuitable for banner printing. Make sure you selected the paper size U.S. Letter Banner or A4 Banner on the Page Setup dialog box. See "Page Setup Controlling Page Layout" on page 7. 45