HP 930c HP DeskJet 930CM Printer - (English) UserÂ’s Guide for Mac - Page 57

After the Warranty, Extended Warranty Options - printer for sale

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4 Getting Help When Things Go Wrong After the Warranty You can still get help from HP for a fee. Prices are subject to change without notice. HP Customer Care Online help (see page 48) on the internet is still available for free! • For quick questions in the United States only, call (900) 555-1500. The charges are $2.50 per minute and begin when you connect with a service technician. • For calls from Canada, or for calls in the U.S. that you anticipate might be longer than ten minutes in length, call (800) 999-1148. The fee is US $25 per call, charged to your Visa or MasterCard. • If, during your phone call, it is determined that your printer requires repair and you are within your printer's Limited Warranty period (see page 62), you will not be charged for the phone support service. However, for countries where the above toll-free phone numbers are not available, the regular long-distance charges may apply. Extended Warranty Options If you would like to extend your printer coverage beyond the one year factory warranty, you have the following options: • Consult your reseller to get extended coverage. • If your reseller does not offer service contracts, please call HP directly and ask about our HP Service Agreements. In the U.S., call (800) 446-0522; in Canada, call (800) 268-1221. For HP Service Agreements outside the U.S. and Canada, contact your local HP Sales Office. 50

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50
Getting Help When Things Go Wrong
4
After the Warranty
You can still get help from HP for a fee. Prices are
subject to change without notice.
HP Customer
Care Online
help (see page 48) on the internet is
still available for free!
•
For quick questions in the United States only,
call (900) 555-1500. The charges are $2.50 per
minute and begin when you connect with a
service technician.
•
For calls from Canada, or for calls in the U.S.
that you anticipate might be longer than ten
minutes in length, call (800) 999-1148. The fee
is US $25 per call, charged to your Visa or
MasterCard.
•
If, during your phone call, it is determined that
your printer requires repair and you are within
your printer’s Limited Warranty period (see
page 62), you will not be charged for the phone
support service. However, for countries where
the above toll-free phone numbers are not
available, the regular long-distance charges
may apply.
Extended Warranty Options
If you would like to extend your printer coverage
beyond the one year factory warranty, you have
the following options:
•
Consult your reseller to get extended coverage.
•
If your reseller does not offer service contracts,
please call HP directly and ask about our
HP Service Agreements. In the U.S., call (800)
446-0522; in Canada, call (800) 268-1221. For
HP Service Agreements outside the U.S. and
Canada, contact your local HP Sales Office.