Jam recovery
.....................................................................................................................
67
Common causes of jams
...................................................................................................
68
Clear jams
..........................................................................................................................
69
Jam in tray 1
......................................................................................................
69
Jam in fuser area
..............................................................................................
70
Jam in output bin
...............................................................................................
71
Print quality problems
.........................................................................................................................
72
Improve print quality
..........................................................................................................
72
Identify and correct print defects
........................................................................................
72
Print-quality checklist
........................................................................................
72
General print quality issues
...............................................................................
73
Solve issues with color documents
...................................................................
77
Use the HP Color LaserJet CP1210 Series Toolbox to troubleshoot print-
quality problems
...............................................................................................
79
Calibrate the product
.........................................................................................
79
Performance problems
.......................................................................................................................
80
Product software problems
.................................................................................................................
81
Appendix A
Supplies and accessories
Order parts, accessories, and supplies
..............................................................................................
84
Order directly from HP
.......................................................................................................
84
Order through service or support providers
.......................................................................
84
Order directly through the HP Color LaserJet CP1210 Series Toolbox software
..............
84
Part numbers
......................................................................................................................................
85
Appendix B
Service and support
Hewlett-Packard limited warranty statement
......................................................................................
88
Print cartridge limited warranty statement
..........................................................................................
89
HP Customer Care
.............................................................................................................................
90
Online Services
..................................................................................................................
90
Telephone support
.............................................................................................................
90
Software utilities, drivers, and electronic information
.........................................................
90
HP direct ordering for accessories or supplies
..................................................................
90
HP service information
.......................................................................................................
90
HP service agreements
.....................................................................................................
90
HP Color LaserJet CP1210 Series Toolbox
......................................................................
90
HP maintenance agreements
.............................................................................................................
92
HP Care Packā¢ Services and Service Agreements
.........................................................
92
Extended warranty
.............................................................................................................
92
Repack the product
............................................................................................................................
93
Service information form
....................................................................................................................
94
Appendix C
Specifications
Physical specifications
.......................................................................................................................
96
Operating-environment specifications
................................................................................................
96
Electrical specifications
......................................................................................................................
97
Power-consumption specifications
.....................................................................................................
97
Acoustic emissions
.............................................................................................................................
98
Paper and print media specifications
.................................................................................................
98
ENWW
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