HP CP1215 HP Color LaserJet CP1210 Series - User Guide - Page 71

Status-alert messages - calibrate

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Status-alert messages Status-alert messages appear on the computer screen when the product has certain problems. Use the information in the following table to solve these problems. Alert message Black Scanner Error Calibrating Cartridge Out Override In Use Cool Down Mode Cyan Scanner Error DC Controller Error Engine Communication Error Description Recommended action An internal error has occurred. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. The product is performing the internal calibration process to ensure the best possible print quality. If the message persists, contact HP support. See HP Customer Care on page 90. Wait for the process to complete. A print cartridge has reached the end of its useful life, but you have selected the option to override the message and continue printing. For all future print jobs, print quality could be diminished until you replace the cartridge. Press the Resume button to clear the message. Replace the print cartridge as soon as possible. After prolonged, continuous operation, or after printing on narrow paper, the product must pause to cool. Printing will continue when the product has cooled. An internal error has occurred. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. The product has experienced an internal error. If the message persists, contact HP support. See HP Customer Care on page 90. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. The product experienced an internal communication error. If the message persists, contact HP support. See HP Customer Care on page 90. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. ENWW Status-alert messages 63

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Status-alert messages
Status-alert messages appear on the computer screen when the product has certain problems. Use the
information in the following table to solve these problems.
Alert message
Description
Recommended action
Black Scanner Error
An internal error has occurred.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
See
HP Customer Care
on page
90
.
Calibrating
The product is performing the internal
calibration process to ensure the best
possible print quality.
Wait for the process to complete.
Cartridge Out Override In Use
A print cartridge has reached the end of its
useful life, but you have selected the option
to override the message and continue
printing.
For all future print jobs, print quality could be
diminished until you replace the cartridge.
Press the Resume button to clear the
message.
Replace the print cartridge as soon as
possible.
Cool Down Mode
After prolonged, continuous operation, or
after printing on narrow paper, the product
must pause to cool.
Printing will continue when the product has
cooled.
Cyan Scanner Error
An internal error has occurred.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
See
HP Customer Care
on page
90
.
DC Controller Error
The product has experienced an internal
error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
See
HP Customer Care
on page
90
.
Engine Communication Error
The product experienced an internal
communication error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
ENWW
Status-alert messages
63