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HP Color LaserJet Professional CP5220 Manual
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- HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 1
User Guide - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 2
- HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 3
HP Color LaserJet 3URIHVVLRQDOCP5220 Series Printer User Guide - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 4
HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP Microsoft®, Windows®, and Windows®XP are U.S. registered trademarks of Microsoft Corporation. Windows Vista® - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 5
the menus ...9 Reports menu ...9 System Setup menu ...11 Service menu ...14 Network Configuration menu 15 3 Software for Windows ...17 Supported operating systems for Windows 18 Supported printer drivers for Windows 18 HP Universal Print Driver (UPD) ...18 Priority for print settings ...19 Change - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 6
systems 24 Priority for print settings for Macintosh 24 Change printer-driver settings for Macintosh 25 Supported utilities for Macintosh 25 View embedded Web server using a Macintosh 25 Use features in the Macintosh printer driver 26 Create and use printing presets in Macintosh 26 Resize - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 7
print job at the product control panel 50 Cancel the current print job from the software program 50 Use features in the Windows printer driver 51 Open the printer driver ...51 Use printing shortcuts ...51 Set paper and quality options 51 Set document effects ...51 Set document finishing options - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 8
...62 Color options ...62 Standard red-green-blue (sRGB 62 9 Manage and maintain ...65 Information pages ...66 HP ToolboxFX ...67 Open HP ToolboxFX ...67 ...74 Other Links ...74 Embedded Web server ...76 View the HP Embedded Web Server 76 Embedded Web server sections 77 Manage supplies ...79 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 9
color documents 117 Use HP ToolboxFX to troubleshoot print-quality problems 119 Optimize and improve print quality 120 Calibrate the product 120 Solve performance problems ...121 Product software problems ...122 Solve common Windows problems 123 Solve Macintosh problems ...124 Solve problems - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 10
statement 131 End User License Agreement ...132 Customer self-repair warranty service 134 Customer support ...135 Repack the product ...135 Service information form ...136 Appendix C Specifications ...137 Physical specifications ...138 Power consumption, electrical specifications, and acoustic - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 11
EMC statement (Korea 145 Laser statement for Finland 146 Substances Table (China 147 Index ...149 ENWW ix - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 12
x ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 13
1 Product basics ● Product comparison ● Environmental features ● Product features ● Product views ENWW 1 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 14
Product comparison Base models ● Prints up to 20 pages per minute (ppm) on letter-size and A4-size media. ● 100-sheet multipurpose tray (Tray 1) and 250-sheet input tray (Tray 2) ● Optional 500-sheet input tray (Tray 3) ● Hi-Speed universal serial bus (USB) 2.0 port Network models ● Prints up to 20 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 15
Environmental features Duplex Recycling Energy savings HP Smart Web printing Job storage Save paper by using duplex printing as your default print setting. Reduce waste by using recycled paper. Recycle print cartridges by using the HP Planet Partners return process. See HP LaserJet print supplies - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 16
sheet). ● The printer driver provides the option to manually print on both sides. ● The print cartridges use HP ColorSphere toner. For information about the number of pages the cartridges can print, see www.hp.com/go/pageyield. Actual yield depends on specific use. ● Online user guide is compatible - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 17
Product views Front and side view 1 2 8 3 7 4 6 5 1 Output bin (holds 250 sheets of standard paper) 2 Front door (provides access to the print cartridges) 3 Tray 2 (holds 250 sheets of standard paper and provides jam access) 4 Optional Tray 3 (holds 500 sheets of standard paper) 5 Power - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 18
Back view 1 2 4 3 1 Rear door (for toner waste bin access) 2 DIMM door (for adding memory-one additional DIMM slot is available) 3 Hi-Speed USB 2.0 port and network port (network models only) 4 Power - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 19
2 Control panel ● Control-panel layout ● Control-panel menus ENWW 7 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 20
product is ready to print. It blinks when the product is receiving print data. 8 Attention light (amber): The Attention light blinks when the product requires user attention. 8 Chapter 2 Control panel ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 21
11 ● Network Configuration menu on page 15 ● Service menu on page 14 Reports menu Use the HP postscript level 3 emulation pages, pages that were jammed or mispicked in the product, monochrome (black and white) or color user name, application name, and color usage information on a job-by-job basis - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 22
Menu item Service Page Diagnostics Page Description Prints the service report. Prints the calibration and color diagnostics pages. 10 Chapter 2 Control panel ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 23
Language Paper Setup Sub-menu item Default Paper Size Default Paper Type Tray 1 Tray 2 Tray 3 Paper Out Action Sub-menu item Letter A4 Legal A3 11x17 A list of available media types appears. Paper Size Paper Type Paper Size Paper Type Paper Size Paper Type Wait Forever Override Cancel Description - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 24
hours Description Select the Yes option to allow the job to print in monochrome (black and white) or color depending on the job. This is the default setting. Select the No option to disable color printing. All jobs will print in monochrome (black and white). Some internal pages will still print in - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 25
supply has reached estimated end of life, HP's premium Protection Warranty on that supply has ended. This is the default setting. Continue: If the product determines that a color print cartridge has reached the estimated end of life, select this setting to continue printing until there is a decrease - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 26
Dark option is an internal Courier font available on HP LaserJet Series III printers and older. Service menu Use this menu to restore default settings, Full Less Paper Curl Off On Archive Print Off On Restore Defaults Yes No Description Use this option to clean the product if you see toner - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 27
. Menu item TCP/IP Configuration Sub-menu item Automatic Manual Auto Crossover Network Services On Off IPv4 IPv6 Show IP address No Yes Link Speed Restore Defaults Automatic (default) 10T Full 10T Half 100TX Full 100TX Half Description Select the Automatic option to automatically configure - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 28
16 Chapter 2 Control panel ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 29
3 Software for Windows ● Supported operating systems for Windows ● Supported printer drivers for Windows ● HP Universal Print Driver (UPD) ● Priority for print settings ● Change printer-driver settings for Windows ● Install the Windows software ● Supported utilities ENWW 17 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 30
(Service Pack 4) Supported printer drivers for Windows ● PCL 6 (on the software CD) ● PCL 5 universal printer driver (HP UPD) (available on the Web) ● HP postscript level 3 emulation universal printer driver (available on the Web) The printer drivers include online Help that has instructions for - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 31
are changed in the Page Setup, Print, or Printer Properties dialog boxes. ● Printer control panel settings: Settings changed at the printer control panel have a lower priority than changes made anywhere else. Change printer-driver settings for Windows Change the settings for all print jobs Change - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 32
64-bit, Service Pack 1 ● Windows Server 2003, Service Pack 1 ● Windows 2000, Service Pack 4 Remove software for Windows 1. Click Start, and then click All Programs. 2. Click HP, and then click HP Color LaserJet CP5220 Series printer. 3. Click Uninstall, and then follow the onscreen instructions to - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 33
-connected printers within your intranet, and it should be installed only on the network administrator's computer. To download a current version of HP Web Jetadmin and for the latest list of supported host systems, visit www.hp.com/go/webjetadmin. When installed on a host server, a Windows client - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 34
installed on your computer. Supported operating systems ● Microsoft Windows XP, Service Pack 2 (Home and Professional editions) ● Microsoft Windows Vista™ For more information about using HP ToolboxFX software, see Open HP ToolboxFX on page 67. Other Windows components and utilities ● Software - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 35
4 Use the product with Macintosh ● Software for Macintosh ● Use features in the Macintosh printer driver ENWW 23 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 36
For Mac OS X v10.4 and later, PPC and Intel Core Processor Macs are supported. Supported printer drivers for Macintosh The HP installer provides PostScript® Printer Description (PPD) files and Printer Dialog Extensions (PDEs) for use with Macintosh computers. Remove software from Macintosh operating - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 37
the preset. 2. Click Printer Setup. These settings are Driver menu. 4. Select the driver from the list, and configure the installed options. Supported user to access the EWS. The EWS can also be accessed directly by typing the network IP address or DNS name of the product into the Web browser. HP - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 38
Use features in the Macintosh printer driver Create and use printing presets in Macintosh Use printing presets to save the current printer driver settings for reuse. Create a printing preset 1. On the File menu, click Print. 2. Select the driver. 3. Select the print settings. 4. In the Presets box, - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 39
page (duplex printing) CAUTION: To avoid jams, do not load paper that is heavier than 105 g/m2 (28-lb bond) for automatic duplexing. ENWW Use features in the Macintosh printer driver 27 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 40
Print. 3. On the Finishing menu, select Manually Print on 2nd Side. 4. Click Print. Follow the instructions in the pop-up window that appears on the computer screen before replacing the output stack in tray 1 for printing the second half. 5. Go to the printer, and remove any blank paper that is in - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 41
5 Connectivity ● Supported network operating systems ● USB connection ● Supported network protocols ● Configure the product on the network ENWW 29 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 42
installation. See Supported operating systems for Windows on page 18 and Supported operating systems for Macintosh on page 24. Printer sharing disclaimer HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 43
IPv4 and IPv6. The following tables list the networking services/protocols that are supported on the product. Table 5-1 Printing Service name Description port 9100 (Direct Mode) Line printer daemon (LPD) ws-print Printing service Printing service Microsoft plug-and-play printing solution Table - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 44
transfer protocol) SNMP (simple network management protocol) Description Allows Web browsers to communicate with embedded Web server. Used by network programs for product management. SNMP V1 and standard MIB-II (Management Information Base) objects are supported. Table 5-4 IP addressing Service - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 45
use the HP software installer on the product CD-ROM to set up printer drivers for networks. NOTE: For Windows operating systems, you must connect the product to the network prior to starting the software installation. This product supports - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 46
. This address can be manually set by the user or can be obtained automatically, depending on the available network services. An IPv4 address contains to that product. BOOTP BOOTP is a bootstrap protocol used to download configuration parameters and host information from a network server. The product - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 47
the workstation or product). IP address You can configure the IP address manually or automatically via DHCP, BootP, or Auto IP. NOTE: When assigning , and then press the OK button. 4. Use the arrow buttons to select the Manual option, and then press the OK button. 5. Press the right arrow button to - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 48
: To disable or enable specific automatic IP modes (such as BOOTP, DHCP, or AutoIP), use the embedded Web server or HP ToolboxFX. Show or hide and then press the OK button. 3. Use the arrow buttons to select the Network Services menu, and then press the OK button. 4. Use the arrow buttons to select - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 49
3. Use the arrow buttons to select the Link Speed menu, and then press the OK button. 4. Use the arrow buttons to select one of the link speed options, and then press the OK button. Restore defaults (network settings) 1. On the control panel, press the OK button. 2. Use the arrow buttons to select - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 50
38 Chapter 5 Connectivity ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 51
6 Paper and print media ● Understand paper and print media use ● Supported paper and print media sizes ● Supported paper types and tray capacity ● Supported paper sizes for duplex printing ● Special paper or print media guidelines ● Load trays ENWW 39 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 52
in this user guide. Paper or print media that does not meet these guidelines might cause the following problems: ● Poor print quality ● Increased jams ● Premature wear on the product, requiring repair For best results, use only HP-brand paper and print media designed for laser printers or multiuse - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 53
print driver before printing. Table 6-1 Supported paper and print media sizes Size Dimensions Tray 1 Tray 2 Optional Tray 3 Letter 216 x 279 mm (8.5 x 11 in) Legal 216 x 356 mm (8.5 x 14 in) A4 210 x 297 mm (8.27 x 11.69 in) Executive 184 x 267 mm (7.25 x 10.5 in) A3 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 54
x 5.8 in) Maximum: 297 x 432 mm (11.7 x 17 in) 1 This size is not listed in the printer driver or product firmware, but is supported as a custom size. Optional Tray 3 Table 6-2 Supported envelopes and postcards Size Dimensions Envelope #10 105 x 241 mm (4.13 x 9.49 in) Envelope DL 110 x 220 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 55
Supported paper types and tray capacity Media type Paper, including the following types: ● Plain ● Letterhead ● Color ● Preprinted ● Prepunched ● Recycled Heavy paper Cover paper Glossy paper Photo paper Transparencies Dimensions1 Weight Capacity2 Paper orientation Tray 1 minimum: 76 x 127 mm - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 56
The product supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2 manual duplexing to print on heavier paper. For information about manual duplexing, see Set document finishing options on page 52 for Windows or Print on both sides manually - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 57
product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results. CAUTION: HP LaserJet products use fusers to bond dry toner particles - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 58
Load trays Load Tray 1 1. Open Tray 1. 2. If loading long sheets of media, pull out the extension tray. 46 Chapter 6 Paper and print media ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 59
(callout 1) and then load the media stack into Tray 1 (callout 2). Adjust the paper guides to the size of the paper. NOTE: Place the media into Tray 1 with the side to be . Load Tray 2 or 3 1. Pull the tray out of the product. 2. Slide open the paper length and width guides. ENWW Load trays 47 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 60
3. Place the paper face-up in the tray and make sure that it is flat at all four corners. Slide the paper length and width guides so that they are against the stack of paper. NOTE: The following sizes should not be rotated: letter, A4, Executive, and B5 (JIS). Load those - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 61
7 Print tasks ● Cancel a print job ● Use features in the Windows printer driver ENWW 49 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 62
for specific instructions about canceling a print request from the computer. If a print job is waiting in a print queue (computer memory) or print spooler (Windows 2000, XP, or Vista), delete the print job there. For Windows 2000, Windows XP, or Windows Vista, click Start and then click Printers and - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 63
Help to open the online Help. Use printing shortcuts To perform the following tasks, open the printer driver and click the Printing Shortcuts tab. NOTE: In previous HP printer drivers, this feature was called Quick Sets. How do I Use a printing shortcut Create a custom printing shortcut Steps to - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 64
Add or edit watermarks NOTE: The printer driver must be installed on your computer type as selecting a paper type instructs the product to use a group manually duplexed using the Print on both sides (Manually) feature: ● HP Color Laser Photo Glossy 220g ● Labels ● Envelope ● Heavy Envelope ● Color - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 65
on the Document Options section of the Finishing tab screen, follow these steps to make the HP Color LaserJet CP5220 Series printer manually print on both sides. 1. Select the Print on Both Sides (Manually) check box. 2. Click OK. 3. Click Print. The even-number pages of the document print. 4. When - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 66
support and product-status information To perform the following tasks, open the printer driver and click the Services tab. How do I Steps to perform Obtain support Print colored text as black rather than as shades of gray a) Open the Document Options section, and then open the Printer Features - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 67
Change the order in which pages are printed a) Open the Document Options section, and then open the Printer Features section. b) In the Alternative Letterhead Mode drop-down list, select On. c) At the product, load the pages in the reverse order. ENWW Use features in the Windows printer driver 55 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 68
56 Chapter 7 Print tasks ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 69
8 Color for Windows ● Manage color ● Match colors ● Advanced color use ENWW 57 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 70
from the printer driver to print a color document in black and white. This option is useful for printing color documents that will be photocopied or faxed. When Print in Grayscale is selected, the product uses the monochrome mode, which reduces use of the color cartridges. Manual color adjustment - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 71
(sRGB) instructs the product to increase the color saturation in the midtones. Less colorful objects are rendered more colorfully. This setting RGB color space rather than sRGB. When printing from a professional software program that uses Adobe RGB, it is important to turn off the color management - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 72
use the new color schemes for specific documents or all printed documents, or you can create multiple color schemes that you can choose from later. This software tool is available to all users of this product. Before you can use the tool, you must download it from the Web through HP ToolboxFX or the - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 73
the HP Basic Color Match tool is downloaded and installed, it can be run from the desktop icon or from HP ToolboxFX (click the Help folder, and then Color Printing Tools, and then Basic Color Match). The tool guides you through selecting colors. All color matches selected are saved as a color theme - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 74
print quality, product reliability, and user productivity. Original HP print cartridges contain HP ColorSphere toner that is specifically matched to your printer so that it will produce a wide range of brilliant colors. This helps you create professional looking documents that contain sharp, clear - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 75
, sRGB has been adopted broadly. When programs and devices use sRGB to exchange color information, typical users experience greatly improved color matching. The sRGB standard improves your ability to match colors between the product, the computer monitor, and other input devices automatically, and - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 76
64 Chapter 8 Color for Windows ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 77
9 Manage and maintain ● Information pages ● HP ToolboxFX ● Embedded Web server ● Manage supplies ● Change print cartridges ● Memory and font DIMMs ● Clean the product ● Firmware updates ENWW 65 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 78
information pages are available: ● Demo Page ● Menu Structure ● Configuration Report ● Supplies Status ● Network Summary ● Usage Page ● PCL Font List ● PS Font List ● PCL6 Font List ● Color Usage Log ● Service Page ● Diagnostics Page 66 Chapter 9 Manage and maintain ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 79
in one of these ways: ● In the Windows system tray, double-click the HP ToolboxFX icon ( ). ● On the Windows Start menu, click Programs (or All Programs in Windows XP and Vista), click HP, click HP Color LaserJet CP5220 Series, and then click HP ToolboxFX. HP ToolboxFX contains the following folders - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 80
correct a problem, click Refresh status to update the product status. ● Supplies status. View details such as the approximate percent of toner remaining in status page. See Information pages on page 66. ● Color usage job log. View color usage information for recently printed documents. ● Event log. - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 81
HP print cartridges, a non-HP print cartridge in use, empty input trays, and specific toner level that causes a low toner alert a server that does not require user authentication. If your e-mail server color print quality potential and overall print characteristics of the product. Set password Use HP - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 82
, such as how to get the best print quality, how to remove paper jams, and how to replace a print cartridge. ● User Guide. View information about the product usage, warranty, specifications, and support. The User Guide is available in both HTML and PDF format. 70 Chapter 9 Manage and maintain ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 83
continue. Change the low cartridge setting, which sets the toner level that causes a low toner alert. ● Save/Restore Settings. Save the current password to protect the product settings. Once a password is set, users will be prompted to enter the password before being allowed to change HP ToolboxFX 71 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 84
Paper Setup Use these options to configure your default settings. These are the same options that are available on the control-panel menus on the control panel. For more information, see Control-panel menus on page 9. The following options are available for handling print jobs when the product is - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 85
changes take effect. Print Density Use these settings to make fine adjustments in the amount of each color of toner that is used for your printed documents. ● Contrasts. Contrast is the range of difference between light to restore these settings to this product at a later time. ENWW HP ToolboxFX 73 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 86
After a password is set, users will be prompted to enter the password before they can access any of the HP ToolboxFX pages that read or write can order replacement supplies. You must have Internet access to use this feature. Other Links This section contains links that connect you to the Internet. - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 87
these Web sites. Connecting might require that you close HP ToolboxFX and reopen it. ● Support and Troubleshooting. Connects to the support site for the product where you can search for help with a specific problem. ● Product Registration. Connects to the HP product registration Web site. ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 88
to a Windows computer, use HP ToolboxFX to view configuration. ● View support content that is specific to the current state support IPX-based or AppleTalk printer connections. You do not need Internet access to open and use the embedded Web server. View the HP Embedded Web Server 1. In a supported - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 89
for HP supplies. ● Supplies Status: Shows the approximate life remaining for HP supplies. Color Usage Job Log: Shows user color print jobs on a job-by-job basis. ● Event Log: Shows a list of all product events and errors. ● Support button: Provides a link to the product support page. The Support - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 90
to set the Sleep Delay, Consumable User-Defined Low percentage, and the product language. Service: Allows you to start the cleaning specific product settings. NOTE: The System tab can be password-protected; see Set password on page 69. If this product is on a network, always consult with the printer - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 91
, the International Organization for Standardization (ISO) published the ISO/IEC 19798 toner cartridge yield standard for color laser printers. HP actively participated in developing this standard and enthusiastically supports its industry-wide use. The standard addresses a broad range of important - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 92
optimal print quality, HP recommends replacing a print cartridge when the Very Low message appears. Print-quality problems can occur when using feature. ● Select the Prompt option to prompt the user to continue before the product will print the job. ● Select the Print Black option (Color - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 93
acceptable. The control-panel message also indicates the color of the cartridge that has reached the end of its estimated useful life (for cartridges that are not used). Replacement instructions are provided on the label on the print cartridge. CAUTION: If toner gets on clothing, wipe it off with - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 94
4. Remove the new print cartridge from its protective bag. NOTE: Be careful not to damage the memory tag on the print cartridge. 5. Grasp both sides of the print cartridge and distribute the toner by gently rocking the print cartridge. 82 Chapter 9 Manage and maintain ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 95
6. Remove the orange protective cover from the print cartridge. Place the protective cover on the used print cartridge to protect it during shipping. CAUTION: Avoid prolonged exposure to light. CAUTION: Do not touch the green roller. Doing so can damage the cartridge. 7. Align the print cartridge - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 96
, 128, and 256 MB) ● Other DIMM-based printer languages and product options ● Support-language character sets (for example, Chinese characters or Cyrillic you often print complex graphics or HP postscript level 3 emulation documents, or if you use many downloaded fonts. Additional memory also enables - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 97
3. Remove the DIMM access door. 4. To replace a DIMM that is currently installed, spread the latches apart on each side of the DIMM slot, lift the DIMM up at an angle, and pull it out. 5. Remove the new DIMM from the antistatic package, and then locate the alignment notch on the bottom edge of the - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 98
6. Holding the DIMM by the edges, align the notch on the DIMM with the bar in the DIMM slot at an angle. 7. Push down on the DIMM until both latches engage the DIMM. When the installation is correct, the metal contacts are not visible. NOTE: If you have difficulty inserting the DIMM, make sure that - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 99
8. Reinsert the DIMM access door. 9. Close the DIMM access door. 10. Reconnect the power cable and USB or network cable, and then turn on the product. 11. After installing a memory DIMM, see Enable memory on page 88. ENWW Memory and font DIMMs 87 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 100
print-quality problems such as toner specks or smearing. This product has a cleaning mode that can correct and prevent these problems. Clean the product using HP ToolboxFX 1. Open HP ToolboxFX. See Open HP ToolboxFX on page 67. 2. Click the System Settings folder, and then click the Service page - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 101
Click the System tab. 3. Click the Service menu. 4. Click the Start button. 5. Follow the product control-panel instructions to complete the process. Firmware updates To upgrade the product firmware, download the firmware update file from www.hp.com/go/ ljcp5220series_software and save the file to - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 102
90 Chapter 9 Manage and maintain ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 103
10 Solve problems ● Basic troubleshooting checklist ● Interpret control-panel and status-alert messages ● Restore factory settings ● Clear jams ● Solve image-quality problems ● Solve performance problems ● Product software problems ● Solve common Windows problems ● Solve Macintosh problems ENWW 91 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 104
the getting started guide. If you cannot find solutions to problems in this guide, go to www.hp.com/support/ljcp5220series. Factors (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 105
related to printing and the auto-continue feature is on, the product will attempt to problem. If a critical error persists, the product might require service color cartridge, try swapping it with a different color cartridge in the tray. If the same message appears, then there is an engine problem - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 106
product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. The product has experienced an error with the fuser. Turn the product power off, wait at the product on. If the message persists, contact HP support. 94 Chapter 10 Solve problems ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 107
protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. The product has experienced a problem with its internal fan. Turn the product power off, wait at least 30 seconds, and then turn the product power on and - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 108
. 2. Install a DIMM that the product supports. See Service and support on page 129 for a list of supported DIMMs. See Install memory and font DIMMs on page 84 for DIMM installation instructions. 3. Turn the product on. If the message persists, contact HP support. A print cartridge is installed in - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 109
Select the correct printer driver. driver. The product has detected a jam. Clear the jam from the location indicated. The job should continue to print. If it does not, try reprinting the job. If the message persists, contact HP support. The product has detected a jam. Clear the jam from the - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 110
Replace cartridge Replace supplies Right door open Rotate paper by 90 degrees in tray X 98 Chapter 10 Solve problems Description Recommended HP supply, go to www.hp.com/ go/anticounterfeit. Service or repairs that are required as a result of using nonHP supplies are not covered under HP - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 111
Control-panel message Unexpected size in tray # Load press [OK] Status alert Used Cartridge in use Used installed To accept press [OK] Used cartridges installed To accept press [OK] Used supplies in use Used supply installed To accept press [OK] Description Recommended - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 112
settings 1. On the control panel, press the OK button. 2. Use the arrow buttons to select the Service menu, and then press the OK button. 3. Use the arrow buttons to select the Restore Defaults menu to exit the menu without restoring the factory default settings. 100 Chapter 10 Solve problems ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 113
are not adjusted correctly. Adjust the guides so they are against the paper stack. The media does not meet specifications. Use only media that meets HP specifications. See Paper and print media on page 39. You are using media that has already passed through a printer Do not use media that has - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 114
. In addition, instructions appear on the area 6 Fuser area Change Jam Recovery setting When the Jam Recovery feature is turned on, the product reprints any pages that are damaged . Use the embedded Web server to turn on the Jam Recovery feature. 1. Open the EWS. 2. Click the System tab, and then - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 115
Clear jams in the right door CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. 1. Open the right door. 2. If paper is visible entering the bottom of the fuser, gently pull downward to remove it. CAUTION: Do not touch the rollers. Contaminates - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 116
could be jammed inside the fuser where it would not be visible. Open the fuser to check for jammed paper inside. 104 Chapter 10 Solve problems ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 117
CAUTION: The fuser can be hot while the product is in use. Wait for the fuser to cool before handling it. a. Lift the green tab on the left side of the fuser to open the fuser jam-access door. If paper is jammed inside the fuser, gently pull it straight out to remove it. If the paper tears, remove - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 118
c. If jammed paper is present in the fuser cavity, gently pull the paper straight out to remove it. d. Reinstall the fuser. 7. Close the right door. 106 Chapter 10 Solve problems ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 119
Clear jams in the output bin area 1. If paper is visible from the output bin, grasp the leading edge and remove it. 2. If jammed paper is visible in the duplex output area, gently pull it to remove it. Clear jams in Tray 1 1. If jammed paper is visible in Tray 1, clear the jam by gently pulling the - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 120
2. If you cannot remove the paper, or if no jammed paper is visible in Tray 1, close Tray 1 and open the right door. 3. If paper is visible inside the right door, gently pull the trailing edge to remove it. 4. Gently pull the paper out of the pick up area. 108 Chapter 10 Solve problems ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 121
5. Close the right door. Clear jams in Tray 2 CAUTION: Opening a tray when paper is jammed can cause the paper to tear and leave pieces of paper in the tray, which might cause another jam. Be sure to clear jams before opening the tray. 1. Open Tray 2 and make sure that the paper is stacked correctly - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 122
Clear jams in the optional 500-sheet paper and heavy media tray (Tray 3) 1. Open Tray 3 and make sure that the paper is stacked correctly. Remove any damaged or jammed sheets of paper. 2. Close Tray 3. 110 Chapter 10 Solve problems ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 123
Clear jams in the lower right door (Tray 3) 1. Open the lower right door. 2. If paper is visible, gently pull the jammed paper up or down to remove it. 3. Close the lower right door. ENWW Clear jams 111 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 124
do not print correctly, the problem is with the hardware. Contact HP Customer Care. See Service and support on page 129 or the flyer that came in the box. 5. Print a Demo page from HP ToolboxFX. If the page prints, the problem is with the printer driver. 6. Try printing from a different program - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 125
, whether you print in color or in black only. The topics that follow list the typical cause and solution for each of these examples. Problem Print is light or faded. Toner specks appear. Dropouts appear. Cause Solution The media might not meet HP specifications. One or more print cartridges - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 126
on page 66. Use HP ToolboxFX to troubleshoot the problem. Replace any low print HP specifications. Use media that meets HP specifications. If toner smears appear on the leading edge of the paper, the media guides are dirty, or debris has accumulated in the print path. Clean the media guides - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 127
Customer Care. See Service and support on page 129 or the support flyer that came in the box. The printed page contains misformed characters. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. If characters are - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 128
the media guides are not too tight or too loose against the stack. See Load trays on page 46. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. The printed page contains wrinkles or creases. Toner appears around - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 129
program. Select the correct printer driver. The product might not be correctly configured. Print a configuration page (see Information pages on page 66). If no color appears on the configuration page, contact HP Customer Care. See Service and support on page 129 or the support flyer that came in - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 130
. If possible, avoid using extremely light or extremely dark colors. The media might not meet HP specifications. Use a different paper, such as highquality paper that is intended for color laser printers. The finish on the printed color page is inconsistent. The media might be too rough. Use - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 131
or dot moves to a different color, contact HP Support. For more troubleshooting information, try the following: ● See Solve image-quality problems on page 112 in this guide. ● Go to www.hp.com/support/ljcp5220series. ● Contact HP Customer Care. See Service and support on page 129. ENWW Solve image - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 132
printer driver to prevent print-quality problems. Use the Device Settings area in HP ToolboxFX to adjust settings that affect print quality. See Open HP ToolboxFX on page 67. Also use HP ToolboxFX to help troubleshoot print-quality problems. See Use HP ToolboxFX to troubleshoot the Color Calibration - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 133
sure paper is loaded in the tray correctly. correctly. The media is jamming in the product. If the problem persists, you might need to replace the pickup rollers and the separation pad. See Service and support on page 129. Clear the jam. See Clear jams on page 101. The USB cable might be - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 134
Product software problems Problem Solution A printer driver for the product is not visible in the Printer folder ● Reinstall the product software. Verify that all of the cables are correctly seated and within specifications. This includes the USB and power cables. Try a new cable. 122 Chapter - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 135
common Windows problems Error message: "General Protection FaultException OE" "Spool32" "Illegal Operation" Cause Solution Close all software programs, restart Windows, and try again. Select a different printer driver. If the product PCL 6 printer driver is selected, switch to the PCL 5 or HP - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 136
problems Solve problems software prompts you. The printer driver is not listed in the Print Center or Printer Setup Utility. Cause Solution guide for instructions. The product name, IP address, or Bonjour printer name does not appear in the printer list in the Print & Fax Center or Printer - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 137
guide for instructions. The PPD file is corrupt. Delete the PPD file from the following hard-drive folder: LIBRARY/ PRINTERS printer name in the Print Center or Printer Setup Utility. An EPS file prints with incorrect fonts. Cause This problem occurs with some programs. Solution ● Try downloading - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 138
Printer Setup Utility after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software troubleshooting the product control panel that the USB Speed setting is set to the Full option. ● Check to see if more than two nonpowered USB hubs are - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 139
A Supplies and accessories ● Order parts, accessories, and supplies ● Part numbers ENWW 127 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 140
with HP ColorSphere toner Optional 500-sheet input tray. USB 2.0 printer cable (2-meter [6.5-foot] standard) 64MB DDR2 144-pin SDRAM DIMM 128MB DDR2 144-pin SDRAM DIMM 256MB DDR2 144-pin SDRAM DIMM HP LaserJet Printer Family Print Media Specification Guide (see www.hp.com/support/ljpaperguide - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 141
B Service and support ● Hewlett-Packard limited warranty statement ● Print cartridge limited warranty statement ● End User License Agreement ● Customer self-repair warranty service ● Customer support ● Repack the product ● Service information form ENWW 129 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 142
Hewlett-Packard limited warranty statement HP PRODUCT HP Color LaserJet CP5220 Series printers DURATION OF LIMITED WARRANTY One-year limited warranty HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in materials and workmanship after the date - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 143
environmental specifications for the printer product or (c) exhibit wear from ordinary use. To obtain warranty service, please return the product to place of purchase (with a written description of the problem and print samples) or contact HP customer support. At HP's option, HP will either - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 144
feature of the HP Software. If this Software is provided by HP for Use with an imaging or printing product (for example, if the Software is a printer driver, firmware, or add-on), the HP Software may only be used with such product ("HP Product"). Additional restrictions on Use may appear in the User - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 145
you provide in relation to (i) your Use of the Software or the HP Product, or (ii) the provision of support services related to the Software or the HP Product. All such information will be subject to HP's privacy policy. HP will not use such information in a form that personally identifies you - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 146
documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used. 134 Appendix B Service and support ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 147
support www.hp.com/support/ljcp5220series Get support for products used with a Macintosh computer www.hp.com/go/macosx Download software utilities, drivers, and electronic information www.hp.com/go/ljcp5220series_software Order additional HP service the product with toner. To prevent damage - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 148
for service. If standard repair prices do not apply, a minimum purchase order is required. Standard repair prices can be obtained by contacting an HP-authorized repair center. Authorized signature: Phone: Billing address: Special billing instructions: 136 Appendix B Service and support ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 149
C Specifications ● Physical specifications ● Power consumption, electrical specifications, and acoustic emissions ● Environmental specifications ENWW 137 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 150
C-1 Physical specifications Product Height HP Color LaserJet 338 mm (13.3 in) CP5220 Series Printer Depth 588 mm (23.1 in) Width 545 mm (21.5 in) Weight Without print cartridges: 31.5 kg (69.5 lb) With print cartridges: 40.9 kg (90.2 lb) Power consumption, electrical specifications, and - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 151
D Regulatory information ● FCC regulations ● Environmental product stewardship program ● Declaration of conformity ● Safety statements ENWW 139 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 152
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, . NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 153
the Product Data Sheet or Specifications Sheet. Qualified products are also listed at: www.hp.com/go/energystar Toner consumption EconoMode uses less toner, which might extend the life of the print cartridge. Paper use This product's manual/optional automatic duplex feature (two-sided printing) and - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 154
The enclosed label in the HP LaserJet toner cartridge box is for the return and recycling of one or more HP LaserJet print cartridges after use. Please follow the applicable instructions below. Multiple returns (more than one cartridge) 1. Package each HP LaserJet print cartridge in its original - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 155
equipment by users in private your household waste disposal service or the shop where you purchased the product. Chemical substances HP is committed to providing our substances (for example, toner) can be obtained by accessing the HP Web site at www.hp.com/go/msds or www.hp.com/hpinfo/ community - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 156
HP Color LaserJet CP5220 Series BOISB-0805-00 Product Options: Toner Cartridges: Including: CE860A - Optional 500-Sheet Input Tray All CE740A, CE741A, CE742A, CE743A conforms to the following Product Specifications Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh, - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 157
and Human Services (DHHS) user guide may result in exposure to hazardous radiation. Canadian DOC regulations Complies with Canadian EMC Class B requirements. « Conforme à la classe B des normes canadiennes de compatibilité électromagnétiques. « CEM ». » VCCI statement (Japan) Power cord instructions - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 158
tt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1. HUOLTO HP Color LaserJet Professional CP5220 Series - kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 159
Substances Table (China) ENWW Safety statements 147 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 160
148 Appendix D Regulatory information ENWW - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 161
Color> in wrong position error message 96 A accessibility features 4 accessories ordering 84, 128 acoustic specifications 138 advanced printing options Windows 54 alerts viewing with HP ToolboxFX 67 Alerts tab, HP 9 messages, troubleshooting 68 Network Configuration menu 9 network services, setting, - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 162
dpi) HP ImageREt 3600 62 specifications 4 dots, troubleshooting 113 double-sided printing 28 dpi (dots per inch) HP ImageREt 3600 62 specifications 4 drivers included 4 Macintosh settings 26 Macintosh, troubleshooting 124 presets (Macintosh) 26 settings 19, 24, 25 shortcuts (Windows) 51 supported 18 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 163
27 matching colors 60 material restrictions 142 Material Safety Data Sheet (MSDS) 143 media curl settings 9 curled, troubleshooting 116 custom-size, Macintosh settings 26 default settings 9, 72 first page 26 HP ToolboxFX settings 67 pages per sheet 27 specification guide 128 supported sizes 41 - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 164
78 printing troubleshooting 121 priority, settings 19, 24 problem-solving Windows issues 123 product discovery over network 31 Product information tab, HP ToolboxFX 67 product registration 74 product status Macintosh Services tab 28 production code 6 protocols, networks 31 PS Emulation drivers 18 PS - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 165
setting 36 size specifications, product 138 sizes, media default, setting 9 skewed pages 116 smeared toner, troubleshooting 114 software embedded Web server 21 HP ToolboxFX 22, 67 HP Web Jetadmin 21 Macintosh 24 problems 122 settings 19, 24 software license agreement 132 supported operating systems - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 166
31 settings 9 technical support online 135 service information form 136 temperature specifications 138 text, troubleshooting misformed characters 115 toner loose, troubleshooting 114 scatter, troubleshooting 116 smeared, troubleshooting 114 specks, troubleshooting 113 toner cartridges. See print - HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 167
- HP Color LaserJet Professional CP5220 | HP Color LaserJet Professional CP5220 Se - Page 168
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User Guide