HP Color LaserJet Professional CP5220 HP Color LaserJet Professional CP5220 Se - Page 110
Press [OK], from rear door
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Control-panel message Misprint Press [OK] Non HP supply in use Status alert Print failure Press [OK] alternates with If error repeats turn off then on Rear door open Remove shipping locks from cartridge Remove shipping locks from all cartridges Remove shipping material from rear door Replace cartridge Replace supplies Right door open Rotate paper by 90 degrees in tray X 98 Chapter 10 Solve problems Description Recommended action Print media has been delayed as Press the OK button to clear the it moves through the product. message. A non-HP supply is installed. This message is temporary and will disappear after several seconds. If you believe you purchased an HP supply, go to www.hp.com/ go/anticounterfeit. Service or repairs that are required as a result of using nonHP supplies are not covered under HP warranty. The product cannot process the page. Press the OK button to continue printing the job, but output might be affected. If the error persists, turn the power off and then on. Resend the print job. The product rear door is open. Close the door. A print cartridge shipping lock is Be sure that the print cartridge installed. shipping lock has been removed. A print cartridge shipping lock is installed on one or more print cartridges. Be sure that each print cartridge shipping lock has been removed. The two shipping locks have not Open the rear door and remove been removed from the rear the shipping locks. roller. The product can be configured to stop when the supply level is very low. The supply might still be able to produce acceptable print quality. Replace the cartridge if print quality is no longer acceptable. See Change print cartridges on page 81. More than one supply item is low. Check the supply-level gauges on the control panel, or, if possible, print a supplies status page to determine which cartridges are low. See Information pages on page 66. See Supplies and accessories on page 127 for more information. The product right door is open. Close the door. The paper in the indicated tray is Open the tray, rotate the media to loaded incorrectly. the correct orientation, and then close the tray. ENWW