HP Color LaserJet Professional CP5220 HP Color LaserJet Professional CP5220 Se - Page 106
Solve problems, Control-panel message, Status alert, Description, Recommended action
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Control-panel message 49 Error Turn off then on Status alert 50.X Fuser error Turn off then on 51.XX Error Turn off then on Description Recommended action The product experienced an internal error. Turn the product off, wait at least 30 seconds, and then turn the product on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. The product has experienced an error with the fuser. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. Turn off the product, wait at least 25 minutes, and then turn on the product. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product power on. If the message persists, contact HP support. The product has experienced an internal hardware error. Turn the product power off, wait at least 30 seconds, and then turn the product power on and wait for it to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Turn the product on. If the message persists, contact HP support. 94 Chapter 10 Solve problems ENWW