HP DeskJet Ink Advantage 2800 User Guide - Page 41

Power button light, Error E3

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Error E3 The print carriage inside the printer has jammed or stalled. 1. Open the front door and the cartridge access door. 2. Make sure the print carriage is not obstructed. 3. Remove any jammed paper or other objects blocking the carriage. See Cartridge access area in the Jams and paper-feed issues section. 4. Close the cartridge access door. 5. Press the Resume button to continue printing or press the Cancel button . 6. If the problem persists, turn the printer off and on again, or contact HP. Error E4 There is a paper jam. Clear the jam. See Jams and paper-feed issues. Error E5 The scanner is not working. 1. Press the Cancel button , and then try scanning again. 2. If scanning still fails, turn the printer off, and then on again. The printer can still print even if the scanner is not working. Error E6 The printer is in an error state. Restart the printer. 1. Turn off the printer. 2. Unplug the power cord. 3. Wait a minute, and then plug the power cord back in. 4. Turn on the printer. If the problem persists, contact HP. Power button light Various states of the Power button light. Error E3 35

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Error E3
The print carriage inside the printer has jammed or stalled.
1.
Open the front door and the cartridge access door.
2.
Make sure the print carriage is not obstructed.
3.
Remove any jammed paper or other objects blocking the carriage.
See
Cartridge access area
in the
Jams and paper-feed issues
section.
4.
Close the cartridge access door.
5.
Press the
Resume
button
to continue printing or press the
Cancel
button
.
6.
If the problem persists, turn the printer off and on again, or contact HP.
Error E4
There is a paper jam.
Clear the jam.
See
Jams and paper-feed issues
.
Error E5
The scanner is not working.
1.
Press the
Cancel
button
, and then try scanning again.
2.
If scanning still fails, turn the printer off, and then on again.
The printer can still print even if the scanner is not working.
Error E6
The printer is in an error state.
Restart the printer.
1.
Turn off the printer.
2.
Unplug the power cord.
3.
Wait a minute, and then plug the power cord back in.
4.
Turn on the printer.
If the problem persists, contact HP.
Power button light
Various states of the
Power
button light.
Error E3
35