HP DeskJet Ink Advantage 2800 User Guide - Page 51

Learn how to avoid jams and paper-feed issues, Cartridge issues

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Page 51 highlights

- Make sure paper is loaded in the input tray. See Load paper. - Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction of the curl. - Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. - After printing is finished, remove unused photo paper from the input tray. Store the photo paper so it does not start to curl, which could reduce the quality of your printout. ● Pages are skewing - Load paper into the printer only when it is not printing. - Make sure the cover at the bottom of the printer is properly closed after clearing paper jams. ● Multiple pages are being picked up - Make sure the input tray is not overloaded with paper. - Make sure the pieces of the loaded paper are not sticking together. - Use HP paper for optimum performance and efficiency. Learn how to avoid jams and paper-feed issues Follow these tips to help prevent paper jams, misfeeds, and no feeds. ● Do not overfill the input tray. ● Do not combine different paper types and paper sizes in the input tray; the entire stack of paper must be of the same size and type. ● Load the paper with the side to be printed on facing up. ● Do not force paper too far down in the input tray. ● Make sure that paper loaded in the input tray lays flat, and the edges are not bent or torn. ● Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width guide does not bend the paper in the input tray. ● Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of paper message appears before adding paper. ● Remove printed papers from the output tray frequently. Whenever you change the paper size or type in the tray, be sure to change the paper setting on the print menu of the software application you are printing from. Do not remove the input tray shield. It can prevent debris from falling into the paper path and causing jams or other problems. If needed, remove paper and close the input tray when not in use. Cartridge issues Troubleshoot cartridge issues. Learn how to avoid jams and paper-feed issues 45

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–
Make sure paper is loaded in the input tray. See
Load paper
.
–
Make sure paper in the input tray is not curled. Uncurl paper by bending it in the opposite direction of the
curl.
–
Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.
–
After printing is finished, remove unused photo paper from the input tray. Store the photo paper so it
does not start to curl, which could reduce the quality of your printout.
●
Pages are skewing
–
Load paper into the printer only when it is not printing.
–
Make sure the cover at the bottom of the printer is properly closed after clearing paper jams.
●
Multiple pages are being picked up
–
Make sure the input tray is not overloaded with paper.
–
Make sure the pieces of the loaded paper are not sticking together.
–
Use HP paper for optimum performance and efficiency.
Learn how to avoid jams and paper-feed issues
Follow these tips to help prevent paper jams, misfeeds, and no feeds.
●
Do not overfill the input tray.
●
Do not combine different paper types and paper sizes in the input tray; the entire stack of paper must be of
the same size and type.
●
Load the paper with the side to be printed on facing up.
●
Do not force paper too far down in the input tray.
●
Make sure that paper loaded in the input tray lays flat, and the edges are not bent or torn.
●
Adjust the paper-width guide in the input tray to fit snugly against all paper. Make sure the paper-width
guide does not bend the paper in the input tray.
●
Do not add paper while the printer is printing. If the printer is about to run out of paper, wait until the out of
paper message appears before adding paper.
●
Remove printed papers from the output tray frequently.
Whenever you change the paper size or type in the tray, be sure to change the paper setting on the print menu of
the software application you are printing from.
Do not remove the input tray shield. It can prevent debris from falling into the paper path and causing jams or
other problems. If needed, remove paper and close the input tray when not in use.
Cartridge issues
Troubleshoot cartridge issues.
Learn how to avoid jams and paper-feed issues
45