HP DeskJet Ink Advantage 2800 User Guide - Page 61

Resolve printer failure Turn the printer off, then on. If that does not resolve the problem, contact HP. Printer maintenance Clean different printer parts. Clean the scanner glass Dust or dirt on the scanner glass, scanner lid backing, or scanner frame can slow down performance, degrade the quality of scans, and affect the accuracy of special features such as fitting copies to a certain page size. WARNING! Before cleaning the printer, turn the printer off by pressing the Power button the power cord from the electrical socket. , and unplugging 1. Lift the scanner lid. 2. Clean the scanner glass and lid backing by using a dry and soft, lint-free cloth. Spray the cloth with a mild glass cleaner and clean only the glass. CAUTION: ● Do not clean the scanner lid backing with anything wet to avoid damaging the protection layer. ● Use only glass cleaner to clean the scanner glass. Avoid cleaners that contain abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass. Avoid isopropyl alcohol because it can leave streaks on the scanner glass. ● Do not spray the glass cleaner directly on the scanner glass. If too much glass cleaner is applied, the cleaner could leak under the scanner glass and damage the scanner. 3. Close the scanner lid, and turn on the printer. Clean the document feeder glass area (some printer models) If paper jams keep occurring when using the document feeder, and other means to avoid document feeder jams do not help, try cleaning the document feeder glass area using a dry, lint-free cloth. 1. Lift the scanner lid. 2. Using a dry and soft, lint-free cloth, clean the document feeder glass and the indicated area on the scanner lid. Resolve printer failure 55