HP Deskjet 610/612c (English) Online Manual - Not Orderable - Page 28

Getting Help

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Getting Help When problems occur, the quickest way to find a solution is to use the online troubleshooting feature. In this section, you will find information on how to get to the HP Toolbox on different Windows systems. If you need additional assistance, this section tells you everything you need to know about contacting HP Customer Support. The HP Toolbox The HP Toolbox tells you how to print and how to troubleshoot your printing problems. It even aligns and cleans your print cartridges for you. For each Windows system, here are a couple of places to find it. Windows 95, Windows 98, and Windows NT 4.0 Do one of these to find the HP Toolbox: • Double-click the HP Toolbox shortcut icon. This shortcut is always on your desktop. • Click the HP Toolbox taskbar button. This button appears on the taskbar at the bottom of the screen when the HP Toolbox is open and whenever you're printing. HP Toolbox shortcut icon HP Toolbox taskbar button 28

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When problems occur, the quickest way to find a solution is to use the
online troubleshooting feature. In this section, you will find
information on how to get to the HP Toolbox on different Windows
systems. If you need additional assistance, this section tells you
everything you need to know about contacting HP Customer
Support.
The HP Toolbox
The HP Toolbox tells you how to print and how to troubleshoot your
printing problems. It even aligns and cleans your print cartridges for
you. For each Windows system, here are a couple of places to find it.
Windows 95, Windows 98, and Windows NT 4.0
Do one of these to find the HP Toolbox:
•
Double-click the HP Toolbox shortcut icon. This shortcut is always
on your desktop.
•
Click the HP Toolbox taskbar button. This button appears on the
taskbar at the bottom of the screen when the HP Toolbox is open
and whenever you’re printing.
HP Toolbox
shortcut icon
HP Toolbox taskbar button
Getting Help