HP Deskpro /M Desktop PC 486/33M Deskpro Personal Computers Service Reference - Page 56

-1780, Run Computer Setup F10

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POST Error Messages Continued Screen Message Beeps* 1720-SMART Hard Drive Detects Imminent Failure None Probable Cause Hard drive is about to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) Recommended Action 1. Determine if hard drive is giving correct error message. Run the Drive Protection System test available. 2. Apply firmware patch if applicable. 3. Back up contents and replace hard drive. 1721-SMART SCSI Hard Drive Detects Imminent Failure None Hard drive is about to fail. (Some hard drives have a firmware patch that will fix an erroneous error message.) 1. Determine if hard drive is giving correct error message. Run the Drive Protection System test available. 2. Apply firmware patch if applicable. 3. Back up contents and replace hard drive. 1771-Primary Disk Port 2S Address Assignment Conflict Internal and external hard drive controllers are both assigned to the primary address. 1. Remove any Comm port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). 1772-Secondary Disk Port 2S Address Assignment Conflict Internal and external hard drive controllers are both assigned to the primary address. 1. Remove any Comm port expansion cards. 2. Clear CMOS. 3. Reconfigure card resources and/or run Computer Setup (F10 Setup). 1780-Disk 0 Failure * L = Long, S = Short None Hard drive/format error. 1. Run Computer Setup (F10 Setup). 2. Clear CMOS. 3. Check cables/jumper settings. 4. Run hard drive diagnostics. 5. Disconnect additional drives. 6. Run the Drive Protection System test if available. 7. Replace the hard drive. continued D-6 POST Error Messages

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D-6
POST Error Messages
POST Error Messages
Continued
Screen Message
Beeps*
Probable Cause
Recommended Action
1720-SMART Hard Drive
Detects Imminent Failure
None
Hard drive is about to fail.
(Some hard drives have a
firmware patch that will fix
an erroneous error
message.)
1.
Determine if hard drive is
giving correct error message.
Run the Drive Protection
System test available.
2.
Apply firmware patch if
applicable.
3.
Back up contents and replace
hard drive.
1721-SMART SCSI Hard
Drive Detects Imminent
Failure
None
Hard drive is about to fail.
(Some hard drives have a
firmware patch that will fix
an erroneous error
message.)
1.
Determine if hard drive is
giving correct error message.
Run the Drive Protection
System test available.
2.
Apply firmware patch if
applicable.
3.
Back up contents and replace
hard drive.
1771-Primary Disk Port
Address Assignment
Conflict
2S
Internal and external hard
drive controllers are both
assigned to the primary
address.
1.
Remove any Comm port
expansion cards.
2.
Clear CMOS.
3.
Reconfigure card resources
and/or run Computer Setup
(F10 Setup).
1772-Secondary Disk Port
Address Assignment
Conflict
2S
Internal and external hard
drive controllers are both
assigned to the primary
address.
1.
Remove any Comm port
expansion cards.
2.
Clear CMOS.
3.
Reconfigure card resources
and/or run Computer Setup
(F10 Setup).
1780-Disk 0 Failure
None
Hard drive/format error.
1.
Run Computer Setup (F10
Setup).
2.
Clear CMOS.
3.
Check cables/jumper settings.
4.
Run hard drive diagnostics.
5.
Disconnect additional drives.
6.
Run the Drive Protection
System test if available.
7.
Replace the hard drive.
* L = Long, S = Short
continued