HP Integrity Superdome 2 16-socket HP Integrity Superdome 2 User Service Guide - Page 54

Gathering failure information (overview), to enter the HR submenu

Page 54 highlights

Power OK Device Failure OK Device Degraded OK Gathering failure information (overview) To obtain information about failures recorded by the system, use the following commands: • Show cae -L (within HR, run show HR to enter the HR submenu) sd-oa1> show cae -L Sl.No Severity EventId EventCategory PartitionId EventTime Summary 71 Critical temperatur... 70 Critical temperatur... 3040 3040 System Coo... N/A System Coo... N/A Fri May 18 06:26:34 2012 XFM air intake or exhaust Fri May 18 04:56:22 2012 XFM air intake or exhaust • show CAE -E -n Use show CAE -E -n to obtain more details about specific events. oa1> show cae -E -n 70 Alert Number : 70 Event Identification : Event ID : 3040 Provider Name : CPTIndicationProvider Event Time : Fri May 18 04:56:22 2012 Indication Identifier : 8304020120518045622 Managed Entity : OA Name : sd-oa1 System Type : 59 System Serial No. : USExxxxxS OA IP Address : aa.bb.cc.dd Affected Domain : Enclosure Name : lc-sd2 RackName : sd2 RackUID : 02SGHxxxxAVY Impacted Domain : Complex Complex Name : SD2 Partition ID : Not Applicable Summary : XFM air intake or exhaust temperature is too hot Full Description : The air temperature measured at one of the XFM air intakes or exhausts is too hot to allow normal operation. Measures are being taken to increase the cooling ability of the box, and to reduce heat generation. If the temperature continues to increase, however, partitions may be shut down to prevent hardware damage. Probable Cause 1 : Data center air conditioning is not functioning properly Recommended Action 1 : Fix the air conditioning problem Probable Cause 2 : The system air intake is blocked Recommended Action 2 : Check and unblock air intakes Replaceable Unit(s) : Part Manufacturer : HP Spare Part No. : AH341-67001 Part Serial No. : MYJaaaaaWV Part Location : 0x0100ff02ff00ff51 Additional Info : Not Applicable enclosure1/xfm2 Additional Data : Severity : Critical Alert Type : Environmental Alert Event Category : System Cooling 54 Troubleshooting

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Power
OK
Device Failure
OK
Device Degraded
OK
Gathering failure information (overview)
To obtain information about failures recorded by the system, use the following commands:
Show cae
L
(within HR,
run show HR
to enter the HR submenu)
sd-oa1> show cae -L
Sl.No Severity
EventId EventCategory PartitionId
EventTime
Summary
################################################################################
71
Critical
3040
System Coo... N/A
Fri May 18 06:26:34 2012
XFM air intake or exhaust
temperatur...
70
Critical
3040
System Coo... N/A
Fri May 18 04:56:22 2012
XFM air intake or exhaust
temperatur...
show CAE
E -n <CAE-ID>
Use
show CAE
E -n <CAE-ID>
to obtain more details about specific events.
oa1> show cae -E -n 70
Alert Number : 70
Event Identification :
Event ID : 3040
Provider Name : CPTIndicationProvider
Event Time : Fri May 18 04:56:22 2012
Indication Identifier : 8304020120518045622
Managed Entity :
OA Name : sd-oa1
System Type : 59
System Serial No. : USExxxxxS
OA IP Address : aa.bb.cc.dd
Affected Domain :
Enclosure Name : lc-sd2
RackName : sd2
RackUID : 02SGHxxxxAVY
Impacted Domain : Complex
Complex Name : SD2
Partition ID : Not Applicable
Summary :
XFM air intake or exhaust temperature is too hot
Full Description :
The air temperature measured at one of the XFM air intakes or exhausts is too hot to allow normal
operation.
Measures are being taken to increase the cooling ability of the box, and to reduce heat
generation.
If the temperature continues to increase, however, partitions may be shut down to prevent
hardware damage.
Probable Cause 1 :
Data center air conditioning is not functioning properly
Recommended Action 1 :
Fix the air conditioning problem
Probable Cause 2 :
The system air intake is blocked
Recommended Action 2 :
Check and unblock air intakes
Replaceable Unit(s) :
Part Manufacturer : HP
Spare Part No. : AH341-67001
Part Serial No. : MYJaaaaaWV
Part Location : 0x0100ff02ff00ff51
enclosure1/xfm2
Additional Info : Not Applicable
Additional Data :
Severity : Critical
Alert Type : Environmental Alert
Event Category : System Cooling
54
Troubleshooting