HP Officejet 7300 Network Guide - Page 20

Network troubleshooting, Wired network setup troubleshooting

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6 Network troubleshooting This section contains network troubleshooting information for the HP all-in-one. Specific information is provided for installation and configuration issues. Wired network setup troubleshooting Use this section to solve wired network setup problems. The Computer is unable to discover the HP all-in-one Cause Cables are not connected properly. Solution Check the following cables to ensure they are connected properly: ● Power cords to the HP all-in-one and the router ● Cables between the router and your computer ● Cables to and from your modem or HP all-in-one Internet connection (if applicable) Cause Your Local Area Network (LAN) card (NIC) is not set up properly. Solution Make sure that your LAN card is set up properly. To check your LAN card in Windows XP 1 Right-click My Computer. 2 In the System Properties dialog box, click the Hardware tab. 3 Click Device Manager. 4 Make sure your card shows up under Network Adapters. 5 Refer to the documentation that came with your card. Cause You do not have an active network connection. Solution Check to see if you have an active network connection. To make sure your network connection is active 1 Check to see if the wired network icon (below on the left) is present on the color graphics display. If the icon is present, the HP all-in-one is connected to the network. HP all-in-one Network Guide 17

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6
Network troubleshooting
This section contains network troubleshooting information for the HP all-in-one. Specific
information is provided for installation and configuration issues.
Wired network setup troubleshooting
Use this section to solve wired network setup problems.
The Computer is unable to discover the HP all-in-one
Cause
Cables are not connected properly.
Solution
Check the following cables to ensure they are connected properly:
●
Power cords to the HP all-in-one and the router
●
Cables between the router and your computer
●
Cables to and from your modem or HP all-in-one Internet connection (if
applicable)
Cause
Your Local Area Network (LAN) card (NIC) is not set up properly.
Solution
Make sure that your LAN card is set up properly.
To check your LAN card in Windows XP
1
Right-click
My Computer
.
2
In the
System Properties
dialog box, click the
Hardware
tab.
3
Click
Device Manager
.
4
Make sure your card shows up under
Network Adapters
.
5
Refer to the documentation that came with your card.
Cause
You do not have an active network connection.
Solution
Check to see if you have an active network connection.
To make sure your network connection is active
1
Check to see if the wired network icon (below on the left) is present on the
color graphics display. If the icon is present, the HP all-in-one is connected to
the network.
HP all-in-one Network Guide
17