HP P2035 HP LaserJet P2030 Series - User Guide - Page 116

For information about Linux problem solving, go to the HP Linux support Web site,

Get HP P2035 - LaserJet B/W Laser Printer PDF manuals and user guides
UPC - 884420093985
View all HP P2035 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 116 highlights

When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver is selected. Cause Solution This problem is caused by either a software or a hardware component. Software problem-solving ● Check that your Macintosh supports USB. ● Verify that you are using a Macintosh operating system that this product supports. ● Ensure that your Macintosh has the appropriate USB software from Apple. Hardware problem-solving ● Check that the product is turned on. ● Verify that the USB cable is connected correctly. ● Check that you are using the appropriate high-speed USB cable. ● Ensure that you do not have too many USB devices drawing power from the chain. Disconnect all of the devices from the chain, and connect the cable directly to the USB port on the host computer. ● Check to see if more than two nonpowered USB hubs are connected in a row on the chain. Disconnect all of the devices from the chain and connect the cable directly to the USB port on the host computer. NOTE: The iMac keyboard is a nonpowered USB hub. Solve Linux problems For information about Linux problem solving, go to the HP Linux support Web site: www.hp.com/go/ linuxprinting. 106 Chapter 10 Solve problems ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
When connected with a USB cable, the product does not appear in the Macintosh Print Center after the driver is
selected.
Cause
Solution
This problem is caused by either a software or a hardware
component.
Software problem-solving
●
Check that your Macintosh supports USB.
●
Verify that you are using a Macintosh operating system
that this product supports.
●
Ensure that your Macintosh has the appropriate USB
software from Apple.
Hardware problem-solving
●
Check that the product is turned on.
●
Verify that the USB cable is connected correctly.
●
Check that you are using the appropriate high-speed USB
cable.
●
Ensure that you do not have too many USB devices
drawing power from the chain. Disconnect all of the
devices from the chain, and connect the cable directly to
the USB port on the host computer.
●
Check to see if more than two nonpowered USB hubs are
connected in a row on the chain. Disconnect all of the
devices from the chain and connect the cable directly to
the USB port on the host computer.
NOTE:
The iMac keyboard is a nonpowered USB hub.
Solve Linux problems
For information about Linux problem solving, go to the HP Linux support Web site:
www.hp.com/
go/
linuxprinting
.
106
Chapter 10
Solve problems
ENWW