HP P2035 HP LaserJet P2030 Series - User Guide - Page 94

Status-alert messages - fuser

Get HP P2035 - LaserJet B/W Laser Printer PDF manuals and user guides
UPC - 884420093985
View all HP P2035 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 94 highlights

Status-alert messages Status-alert messages appear on the computer screen when the product has certain problems. Use the information in the following table to solve these problems. Alert message Description Recommended action 10.XXXX Supply memory error The e-label for the print cartridge cannot be ● Reinstall the print cartridge. read or is missing. ● Turn the product off and then on. ● If the problem is not solved, replace the cartridge. 50.X Fuser error The product has experienced an error with the fuser. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If the error continues, turn off the product, wait at least 25 minutes, and then turn on the product. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. If the message persists, contact HP support. See Customer support on page 117. 52.0 Scanner Error An internal error has occurred. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. If the message persists, contact HP support. See Customer support on page 117. Door Open The door is open. Close the door. Engine communication error The product experienced an internal communication error. Turn off the power by using the power switch, wait at least 30 seconds, and then turn on the power and wait for the product to initialize. If you are using a surge protector, remove it. Plug the product directly into the wall socket. Use the power switch to turn on the product. If the message persists, contact HP support. See Customer support on page 117. Install black cartridge The cartridge is either not installed or not correctly installed in the product. Install the print cartridge. Jam in The product has detected a jam. ( indicates the area where the jam has occurred) Clear the jam from the area indicated in the message. The job should continue to print. If it does not, try reprinting the job. See Jams on page 86. If the message persists, contact HP support. See Customer support on page 117. Load paper The tray is empty. Load print media into the tray. 84 Chapter 10 Solve problems ENWW

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
Status-alert messages
Status-alert messages appear on the computer screen when the product has certain problems. Use the
information in the following table to solve these problems.
Alert message
Description
Recommended action
10.XXXX Supply memory error
The e-label for the print cartridge cannot be
read or is missing.
●
Reinstall the print cartridge.
●
Turn the product off and then on.
●
If the problem is not solved, replace the
cartridge.
50.X Fuser error
The product has experienced an error with
the fuser.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If the error continues, turn off the product, wait
at least 25 minutes, and then turn on the
product.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
See
Customer support
on page
117
.
52.0 Scanner Error
An internal error has occurred.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
See
Customer support
on page
117
.
Door Open
The door is open.
Close the door.
Engine communication error
The product experienced an internal
communication error.
Turn off the power by using the power switch,
wait at least 30 seconds, and then turn on the
power and wait for the product to initialize.
If you are using a surge protector, remove it.
Plug the product directly into the wall socket.
Use the power switch to turn on the product.
If the message persists, contact HP support.
See
Customer support
on page
117
.
Install black cartridge
The cartridge is either not installed or not
correctly installed in the product.
Install the print cartridge.
Jam in <location>
(<location> indicates the area where the jam
has occurred)
The product has detected a jam.
Clear the jam from the area indicated in the
message. The job should continue to print. If
it does not, try reprinting the job. See
Jams
on page
86
.
If the message persists, contact HP support.
See
Customer support
on page
117
.
Load paper
The tray is empty.
Load print media into the tray.
84
Chapter 10
Solve problems
ENWW