HP P2035 HP LaserJet P2030 Series - User Guide - Page 87

Factors that affect product performance, Restore factory settings - printer redirection

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8. Verify that you have installed the printer driver for this product. Check the program to make sure that you are using the printer driver for this product. 9. Print a short document from a different program that has worked in the past. If this solution works, then the problem is with the program you are using. If this solution does not work (the document does not print) complete these steps: a. Try printing the job from another computer that has the product software installed. b. If you connected the product to the network, connect the product directly to a computer with a USB cable. Redirect the product to the correct port, or reinstall the software, selecting the new connection type that you are using. Factors that affect product performance Several factors affect the time it takes to print a job: ● Maximum product speed, measured in pages per minute (ppm) ● The use of special paper (such as transparencies, heavy paper, and custom-size paper) ● Product processing and download time ● The complexity and size of graphics ● The speed of the computer you are using ● The USB connection ● The printer I/O configuration ● The network operating system and configuration (if applicable) Restore factory settings To restore the product to the factory-default settings, follow these steps. 1. Turn the product off. 2. Turn the product on, and while it is initializing press and hold both control-panel buttons at the same time until all the lights blink in unison. ENWW Restore factory settings 77

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8.
Verify that you have installed the printer driver for this product. Check the program to make sure
that you are using the printer driver for this product.
9.
Print a short document from a different program that has worked in the past. If this solution works,
then the problem is with the program you are using. If this solution does not work (the document
does not print) complete these steps:
a.
Try printing the job from another computer that has the product software installed.
b.
If you connected the product to the network, connect the product directly to a computer with
a USB cable. Redirect the product to the correct port, or reinstall the software, selecting the
new connection type that you are using.
Factors that affect product performance
Several factors affect the time it takes to print a job:
●
Maximum product speed, measured in pages per minute (ppm)
●
The use of special paper (such as transparencies, heavy paper, and custom-size paper)
●
Product processing and download time
●
The complexity and size of graphics
●
The speed of the computer you are using
●
The USB connection
●
The printer I/O configuration
●
The network operating system and configuration (if applicable)
Restore factory settings
To restore the product to the factory-default settings, follow these steps.
1.
Turn the product off.
2.
Turn the product on, and while it is initializing press and hold both control-panel buttons at the same
time until all the lights blink in unison.
ENWW
Restore factory settings
77