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HP Pavilion 11-k000 Maintenance and Service Guide - Page 48

Removal and replacement procedures for Authorized Service Provider parts

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3. Lift the board straight up to disconnect it from the connector on the system board (3). Reverse this procedure to install the USB/audio board. 40 Chapter 5 Removal and replacement procedures for Authorized Service Provider parts

Section	Page
Product description	9
External component identification	14
Right side	14
Left side	15
Bottom	17
Display	17
Changing your notebook to an entertainment stand	19
Changing your notebook to a tablet	19
Top	20
TouchPad	20
Lights	21
Keys	22
Labels	23
Illustrated parts catalog	24
Computer major components	24
Mass storage devices	28
Display assembly subcomponents (for HP Pavilion x360 models only)	29
Miscellaneous parts	30
Removal and replacement procedures preliminary requirements	33
Tools required	33
Service considerations	33
Plastic parts	33
Cables and connectors	34
Drive handling	34
Grounding guidelines	35
Electrostatic discharge damage	35
Packaging and transporting guidelines	36
Workstation guidelines	36
Equipment guidelines	37
Removal and replacement procedures for Authorized Service Provider parts	38
Component replacement procedures	38
Top cover	39
TouchPad	42
Hard drive	43
Solid-state drive (M.2)	45
USB/audio jack board (right side)	47
USB/card reader board (left side)	49
Speakers	51
System board	53
Memory module	57
WLAN module	59
Heat sink	60
Battery	63
Display assembly	65
Power button board	72
Power connector cable	73
Using Setup Utility (BIOS) in Windows 8.1	74
Starting Setup Utility (BIOS)	74
Updating the BIOS	74
Determining the BIOS version	74
Downloading a BIOS update	74
Using Setup Utility (BIOS) in Windows 10	76
Starting Setup Utility (BIOS)	76
Updating Setup Utility (BIOS)	76
Determining the BIOS version	76
Downloading a BIOS update	77
Synchronizing a tablet and keyboard (select products only)	78
Backing up, restoring, and recovering in Windows 8.1	79
Creating recovery media and backups	79
Creating HP Recovery media (select models only)	79
Using Windows tools	80
Restore and recovery	80
Recovering using HP Recovery Manager	81
What you need to know before you get started	81
Using the HP Recovery partition (select models only)	82
Using HP Recovery media to recover	82
Changing the computer boot order	82
Removing the HP Recovery partition (select models only)	83
Backing up, restoring, and recovering in Windows 10	84
Creating recovery media and backups	84
Creating HP Recovery media (select products only)	84
Using Windows tools	85
Restore and recovery	86
Recovering using HP Recovery Manager	86
What you need to know before you get started	86
Using the HP Recovery partition (select products only)	87
Using HP Recovery media to recover	87
Changing the computer boot order	88
Removing the HP Recovery partition (select products only)	88
Using HP PC Hardware Diagnostics (UEFI)	89
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	90
Specifications	91
Computer specifications	91
Hard drive specifications	92
Solid-state drive specifications	93
29.5-cm (11.6-in) HD+ display specifications	94
Power cord set requirements	95
Requirements for all countries	95
Requirements for specific countries and regions	95
Statement of memory volatility	97
Nonvolatile memory usage	101
Questions and answers	103
Using HP Sure Start (select models only)	104
Recycling	105