HP Pavilion 11-k000 Maintenance and Service Guide - Page 57
Memory module, Remove the system board see
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Memory module Description Memory modules for use in HP Pavilion x360 models: 8-GB 4-GB Memory modules for use in HP x360 310 G2 models: 8-GB 4-GB Spare part number 693374-005 691740-005 670034-001 641369-001 IMPORTANT: The memory modules are not customer replaceable. Before removing a memory module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the top cover (see Top cover on page 31). 5. Remove the system board (see System board on page 45). To remove a memory module: 1. Remove the memory shielding. 2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The memory module tilts up.) Component replacement procedures 49