HP Pavilion 500 HP Pavilion Desktop PCs - (English) QUICK START GUIDE US/CTO P - Page 111

Problem, Solution, Start, Control Panel, Printers and Other Hardware, Keyboard, Buttons, Apply, PS/2

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Help Problem When I push one of the special or multimedia buttons on the keyboard, nothing happens. My keyboard doesn't work, even though the PC and monitor seem to work. Solution ■ Check the button configuration. To reconfigure the button: 1 Click Start on the taskbar. 2 Click Control Panel. 3 Click Printers and Other Hardware, if present. 4 Double-click Keyboard. 5 In the Keyboard Properties window that appears, click the Buttons tab. 6 Double-click the button you want to change. The button configuration window appears. 7 Choose the button capability from the drop-down list. Enter the Display Label and the Address. (For a Web site, enter the complete Web site URL in the Address box.) 8 Click OK. 9 On the Buttons tab, click Apply. 10 Repeat steps 6 through 9 for each button you want to reconfigure. 11 Click OK when you are finished reconfiguring the keyboard. ■ If the PC beeps repeatedly or if nothing happens when you press keys, it's possible that the keyboard is connected improperly. PS/2 keyboards only: Check that the cable connector pins are straight. Make sure the keyboard is connected to the keyboard port, not to the mouse port. If you need to reconnect these two cables, turn the PC off, reconnect the cables, and then turn the PC back on. ■ Try restarting the PC (click Start, select Turn Off Computer, and click Restart). If that doesn't work, press and hold the PC On button until the PC turns off (approximately five seconds). Then turn the PC back on. Quick Start Guide 83

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Quick Start Guide
83
Help
Problem
Solution
When I push one
of the special or
multimedia buttons
on the keyboard,
nothing happens.
■
Check the button configuration. To reconfigure the button:
1
Click
Start
on the taskbar.
2
Click
Control Panel
.
3
Click
Printers and Other Hardware
, if present.
4
Double-click
Keyboard
.
5
In the Keyboard Properties window that appears, click the
Buttons
tab.
6
Double-click the button you want to change. The button configuration window
appears.
7
Choose the button capability from the drop-down list. Enter the Display Label and
the Address. (For a Web site, enter the complete Web site URL in the Address box.)
8
Click
OK
.
9
On the Buttons tab, click
Apply
.
10
Repeat steps 6 through 9 for each button you want to reconfigure.
11
Click
OK
when you are finished reconfiguring the keyboard.
My keyboard doesn’t
work, even though the
PC and monitor seem
to work.
■
If the PC beeps repeatedly or if nothing happens when you press keys, it’s possible
that the keyboard is connected improperly.
PS/2 keyboards only:
Check that the cable connector pins are straight. Make
sure the keyboard is connected to the keyboard port, not to the mouse port. If you
need to reconnect these two cables, turn the PC off, reconnect the cables, and then
turn the PC back on.
■
Try restarting the PC (click
Start
, select
Turn Off Computer
, and click
Restart
).
If that doesn’t work, press and hold the PC On button until the PC turns off
(approximately five seconds). Then turn the PC back on.