HP Photosmart 100 HP PhotoSmart 100 - (English) Photo Printing Guide - Page 72

other printing problems

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other printing problems If you are having problems with your printouts and there is no error condition shown on the printer, there could be a problem that the printer does not detect. troubleshooting Problem My photo did not come out of the printer. Possible cause Solution There may be a paper jam. 1. Pull the paper out of the paper path. 2. Make sure the paper width guide fits close to the edge of the paper without bending the paper. 3. Press Print to continue printing. Power may be off or there may • Make sure the printer power is on. be a loose connection. • Make sure that all cable connections are secure. You may not have any paper Check that paper is loaded correctly in the in the paper tray. paper tray. A problem may exist with the Try printing a test page. If necessary, replace print cartridge. the print cartridge. The printer may still be processing information. Be patient. The printer needs time to finish processing the information. 66

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troubleshooting
66
other printing problems
If you are having problems with your printouts and there is no error condition shown on the
printer, there could be a problem that the printer does not detect.
Problem
Possible cause
Solution
My photo did not
come out of the
printer.
There may be a paper jam.
1.
Pull the paper out of the paper path.
2.
Make sure the paper width guide fits close
to the edge of the paper without bending
the paper.
3. Press
Print
to continue printing.
Power may be off or there may
be a loose connection.
•
Make sure the printer power is on.
•
Make sure that all cable connections are
secure.
You may not have any paper
in the paper tray.
Check that paper is loaded correctly in the
paper tray.
A problem may exist with the
print cartridge.
Try printing a test page. If necessary, replace
the print cartridge.
The printer may still be
processing information.
Be patient. The printer needs time to finish
processing the information.